Covid-19 business advice


Business Rates Relief

All local businesses in the retail, hospitality, and leisure sectors will pay no business rates in 2020-21.

There will be no need for businesses to apply for the relief.

We have issued amended Business Rates bills to those businesses that will qualify for 100% Business Rate Retail Relief. You should have received contact from us by 1 April.

Any problems?

If you have any queries about not receiving an amended bill and you think you qualify or anything to do with business rates please use the link below:

Contact us about business rates

Business advice

The Government are helping businesses and their employees during this difficult time.

They can give you financial help and support, general advice and more.

You can find out more information on the Business Support website.

Managing the risk of Legionnaires Disease

Following the government’s advice to work from home wherever possible, premises may be left empty and in some cases water may stagnate within systems including pipes and toilets, leading to a risk of Legionnaires disease.

We recommend that you:

  • use water systems at least once a week to help keep water moving, including flushing toilets and urinals
  • flush or drain systems where premises are going to be unoccupied for longer periods of time, including schools, hotels and workplaces
  • follow guidance from the Pool Water Treatment Advisory Group for places like leisure, sports and swimming facilities

You can visit the Health and Safety Executive’s website for advice on flushing and draining systems in buildings left unoccupied for long periods of time.

More advice

For more advice, contact:

Related pages

Change of use to takeaway - Pubs and restaurants

Government to grant permission for pubs and restaurants to operate as takeaways.

The government will set out measures so that pubs and restaurants can operate as hot food takeaways to serve people having to stay at home.

Relaxation of planning measures will be introduced as soon as possible and will apply for a limited period. Currently, planning permission is required for businesses to carry out this change.

If you are intending on exercising your temporary permitted rights as set out by Official legislation to change the use of a building and any land within its curtilage from:

  1. a use falling within:
    • (i) Class A3 (restaurants and cafes) or
    • (ii) Class A4 (drinking establishments)
  2. a mixed use for any purpose within Class A3 and A4 or
  3. a use as a drinking establishment with expanded food provision

To a use, at any time during the period 24 March 2020 and ending on 23 March 2021 for the provision of a hot food takeaway then you need to do the following:

However the new temporary permitted development rights only apply where conditions have not been imposed removing the right to use the premises as a take-away.

If you are uncertain of whether rights have been removed to use the premises as a take-away please contact us.

  1. notify in writing by email if the building and any land within its immediate grounds is being used or will be used, for the provision of takeaway food at any time during the period set out above.
  2. Provide the address, business premises number and post code to identify the building/immediate land that is being used.

What we will do:

  1. We will acknowledge receipt of your notification (by email)
  2. Update the electronic planning record to reflect the temporary use.

Advice on food safety

Under the Health Protection (Coronavirus, Restrictions) (England) Regulations 2020, you can continue to operate, but you must do so in a safe manner. Ensure that you follow the Government's full guidance for food businesses on coronavirus.

If you (or any employees) become unwell with a new continuous cough or a high temperature then you must follow the stay at home guidance.

Food businesses and home catering

If you’re a pub, restaurant, café or leisure venue that provides food, you may be thinking about delivering the food you make to your local community.

Food businesses must be registered as a food business with us first to be able to sell or supply food. If you are changing what you do, such as undertaking home deliveries and or different foods which could be ready to eat ‘high risk’ foods you must tell us.

As well as your normal safe control measures for preparing food safety, consider the following:

Temperature Control

  • Keep high risk foods out of the ‘temperature danger zone’.
  • Cold food must be at or below 8oC.
  • Hot food should be cooked to 75oC and if not served immediately, held hot at or above 63oC until served or prepared for delivery.
  • Check the cold food (fridge/ freezer) and hot food temperatures regularly with a clean thermometer.

Food Wrapping

  • All foods must be delivered to consumers in a way that ensures they cannot be contaminated.
  • Keep foods covered by using food grade wrapping, for example: lidded containers, cling film, foil tightly wrapped around the food.

Separate certain foods

  • Keep any raw food (such as raw meat, fish, unwashed vegetables and fruit) segregated from ready to eat foods – storing them and delivering them in separate containers.
  • Keep any food prepared for a customer with an allergy separate from any other foods, so that there is no risk of cross-contamination.

Allergens

  • Allergen information must be provided before the food is purchased in writing or verbally over the telephone. It must also be available in a written format when the food is delivered, for example, with a label.
  • Further information on allergen management can be found on the Food Standards Agency website.

Contact free service and delivery

  • Limiting customer contact when serving or delivering orders will help keep everyone healthy.
  • Ensure you use social distancing (2 metres between people).
  • Where you are handed goods, money etc. wash your hands frequently – if you cannot do so, use disposable gloves and or alcohol based hand sanitiser.
  • Take payments over the phone or internet rather than taking a cash payment.
  • Staff should wash their hands thoroughly in between serving each customer, for at least 20 seconds. Delivery drivers should use hand sanitiser or disposable gloves and wash their hands thoroughly on return to the business.
Takeaway counters

Set up an area for customers to stand, ensuring they are distanced from staff and other customers.

Home deliveries

Ensure you have a system in place to ascertain whether customers are self-isolating, so that staff can be aware of this and appropriate precautions can be taken. For example, leaving deliveries at the customers' doorstep, rather than handing it over to them, then knocking on the door /phoning the customer to alert them, stepping back and waiting nearby for your customer to collect the food.

Food deliveries

Vehicles or containers
  • Food delivery vehicles e.g. cars, cycles, must be in good condition and clean.
  • Boxes/ trays used to store packaged food containers should be cleaned and disinfected frequently, ideally with a sanitiser or disinfectant (tested to BS EN 1276/ BS EN 13697) adhering to the ‘contact’ time specified on the label, using a single use cloth or paper towel.
Keeping food hot or cold whilst delivering
  • Foods that need refrigerating must be kept cool while they are being transported.
  • Ideally pack foods in an insulated box or cool bag with cool pack(s).
  • Hot food must be kept as hot as possible and transporting in an insulated box will help. It’s recommended you keep delivery distances short and times limited to within 30 minutes and no longer than 2 hours.

The Food Standards Agency (FSA) has provided advice for selling food online, for takeaway or delivery.

Staff Hygiene and Infection Control
  • You and your staff must practice high levels of personal hygiene at all times.
  • The food business must ensure food handlers (including delivery drivers) are fit for work.
  • Staff must be provided with clear instructions about infection control and any staff likely to come into contact with food must report any illness or symptoms to the food business operator immediately.

Ice cream vans

You will need to apply social distancing as described under 'Contact free service and delivery', but also the following:

  • Ensure that there is two metre separation between the person serving and customers. You could do this by putting a sign on your van reminding customers to keep their distance, for example.
  • How will you ensure there will be no public gathering around the van? We recommend you do not use your music as this may attract a crowd.
  • Will there be more than one person working in the van? How will you ensure social distancing (of two metres) between the people whilst they are working?
Infection control
  • You must have a supply of both hot and cold water available inside the van.
  • Make sure that you wash your hands thoroughly (for at least 20 seconds) in between serving each customer. If you cannot do so, then use disposable gloves and/or alcohol based hand sanitiser. Change your gloves regularly and between serving each customer.
  • We recommended that you only sell packaged food rather than open food.

The Government have issued guidance on COVID-19 for employees and businesses.

Email us if you're changing what you do.

Help for self-employed people

What are the key measures to note for the self-employed?

Universal Credit

The minimum income threshold for Universal Credit will be temporarily removed for those directly affected by COVID-19 or in self-isolation, providing compensation for any income losses.

Universal Credit will be available to those directly affected by COVID-19 or in self-isolation, with no need to attend a job centre.

At present, single claimants under the age of 25 are eligible for a monthly entitlement of £251.77, while those aged 25 and over can claim £317.82.

You can apply online

You can find details of your nearest Job Centre Plus here or contact the Maidstone office on 0800 169 0190.

Employment and Support Allowance (ESA)

ESA will be available to those directly affected by COVID-19 or in self-isolation, from the first day of sickness rather than the eighth day. At present, single claimants under the age of 25 can claim up to £57.90 per month, while those aged 25 and over can receive up to £73.10

HMRC 'Time to Pay'

HMRC has launched a helpline for businesses and the self-employed concerned about paying tax due to COVID-19. Businesses may be eligible to receive financial support, on a case-by-case basis, through the 'Time to Pay' support scheme. HMRC's dedicated helpline number is 0800 0159 559.

HMRC will also waive penalties related to late payments and interest in cases where a business has administrative problems in contacting them or paying taxes as a result of COVID-19.

Business Interruption Loan Scheme

A temporary Coronavirus Business Interruption Loan Scheme administered by the British Business Bank, which supports businesses in accessing bank loans (worth up to £1.2 million) and overdrafts - approach one of the 40+ accredited lenders with a borrowing proposal.

IR35

A delay to proposed IR35 tax reforms - measures aimed at clamping down on tax avoidance by targeting contractors who provide the same services as employees (but which has affected freelancers more widely) - will now be delayed by one year, to April 2021.

What key measures do not apply to the self-employed? 

Statutory sick pay is not applicable for the self-employed, as this is money paid by employers. The above-mentioned adjustments around Universal Credit and Employment and Support Allowance are designed to ease the burden on the self-employed.

Non-essential businesses

You should be aware that from the 23rd March 2020 The Prime Minister announced the closure of all non-essential shops and public places. You can find details whether your business is essential or not under the GOV.UK guidance.

Any business failing to adhere to government advice will be formally closed.

Find out more information on the changes to health and safety on our Health and Safety pages.

Organised outdoor sports

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website.

You should look at government guidance regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your sport's governing body.

When can I do this?

You should be able to start running organised activities for children from the 29 March 2021.

However central government has been clear in their message that the dates suggested for each phase of the reopening is a guide only. The actual dates that each stage occur will be informed by data and subject to four distinct tests.

For more information have a look at the guidance on reopening businesses on the GOV.UK website.

Other things you should do

  • Host all activities outdoors
  • Make sure toilet facilities are ok to use
  • Ensure you are Covid-secure
  • Wear a face covering if going inside
  • Ensure that you follow contact tracing rules

Other things you should not do

  • Don't use changing rooms
  • Do not allow spectators and
  • Do not use indoor facilities

Practical things to consider

  • How are you going to ensure toilets do not become overcrowded?
  • How will you ensure social distancing?
  • Do you have sufficient PPE?
  • Do you have hand sanitiser?
  • Do you have a track and trace system in place?

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

Outdoor children's activities

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website.

You should look at government guidance regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your governing body.

When can I do this?

You should be able to start running organised activities for children from the 29 March 2021.

However central government has been very clear that the dates for each phase are only a guide. The actual date will be informed by data and subject to the four distinct tests.

For more information have a look at the guidance on the GOV.UK website.

Other things you should do

  • Host all children’s activities outdoors
  • Make sure toilet facilities are ok to use
  • Ensure you are Covid-secure
  • Wear a face covering if going inside
  • Ensure that you follow contact tracing rules

Other things you should not do

  • Do not host outdoor parent and child activities for more than 15 people (not counting under 5’s)
  • Do not let parents gather in groups of more than 6 or two households / linked households
  • Do not allow gatherings at a private dwelling

Practical things to consider

  • How are you going to ensure toilets do not become overcrowded?
  • How will you ensure social distancing?
  • Do you have sufficient PPE?
  • How and when will you sanitise any equipment?
  • Do you have hand sanitiser?
  • Do you have a track and trace system in place?
  • Do you need a pre-booking system?
  • Download your signage, can be found below.

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

All Children’s Childcare and Supervised Activities

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website for guidance on risk assessments.

You should look at government guidance for your specific industry regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your trade association or equivalent.

When can I do this?

You should be able to start close contact services from 12 April 2021.

However central government has been clear in their message that the dates suggested for each phase of the reopening is a guide only. The actual dates that each stage occur will be informed by data and subject to four distinct tests.

For more information have a look at the guidance on the GOV.UK website.

Also more information regarding Legislation.

Other things you should do

  • Ensure you are Covid-secure
  • Adults and children over 10 years old must wear a face covering when indoors
  • Ensure that toilet facilities and frequent touch points (handrails and doors) are cleaned regularly
  • Manage capacity limits/numbers to ensure social distancing
  • Use NHS QR Code for Test and Trace and provide a non-digital backup
  • Choose outdoors where possible
  • Ventilate indoors

Other things you should not do

  • Do not allow groups to mix indoors or outdoors
  • Do not allow overcrowding to compromise space needed for safeguarding
  • Do not allow mixing of play or sports equipment
  • No more than 15 people (not including under 5’s)

Practical things to consider

  • How will you ensure social distancing?
  • Consider the age of the children in attendance
  • How will you ensure people stay in their groups?
  • Consider issuing tickets to limit numbers in attendance
  • Consider staggered entry times to avoid queues
  • Do you have sufficient PPE?
  • Do you have hand sanitiser?
  • How and when will you sanitise any equipment?
  • Do you have a test and trace system in place?
  • Download your signage, can be found below.

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

Outdoor sport's facilities

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website.

You should look at government guidance regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your sport's governing body.

When can I do this?

You should be able to start running organised activities for children from the 29 March 2021.

However central government has been clear in their message that the dates suggested for each phase of the reopening is a guide only. The actual dates that each stage occur will be informed by data and subject to four distinct tests.

For more information have a look at the guidance on the GOV.UK website.

Other things you should do

  • Up to 6 people per group only or 2 households/linked households
  • Make sure toilet facilities are ok to use
  • Ensure customers/participants do not mix outside their groups
  • Ensure you are Covid-secure
  • Wear a face covering if going inside
  • Ensure that you follow contact tracing rules

Other things you should not do

  • Don't use changing rooms
  • Do not allow spectators including parents of participants, or groups to mingle
  • Do not use indoor facilities or outdoor hospitality seating

Practical things to consider

  • How are you going to ensure toilets do not become overcrowded?
  • How will you ensure groups do not mix?
  • How will you ensure social distancing?
  • Have you considered pre-booking activities and parking to aid crowd control
  • Do you have sufficient PPE?
  • How and when will you sanitise any equipment?
  • Do you have hand sanitiser?
  • Do you have a track and trace system in place?
  • Download your signage, can be found below.

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

Indoor Sports and Leisure

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website for guidance on risk assessments.

You should look at government guidance for your specific industry regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your trade association or equivalent.

When can I do this?

You should be able to start close contact services from 12 April 2021.

However central government has been clear in their message that the dates suggested for each phase of the reopening is a guide only. The actual dates that each stage occur will be informed by data and subject to four distinct tests.

For more information have a look at the guidance on the GOV.UK website.

Also more information regarding Legislation.

Other things you should do

  • Ensure you are Covid-secure
  • Wash hands regularly
  • Follow social distancing rules
  • Wear a face covering except when participating in sport/activities
  • Use NHS QR Code Test and Trace and have a non-digital backup
  • Up to 6 people or 2 households per group only
  • Ensure that toilet facilities and frequent touch points (handrails and doors) are cleaned regularly. Clean gym equipment between uses.

Other things you should not do

  • Don’t allow groups to mix
  • Don’t allow gatherings of people at your facility

Practical things to consider

  • How will you ensure gatherings do not form?
  • How will you ensure social distancing?
  • How will you ensure people stay in their groups?
  • Consider a pre-booking system to limit numbers in attendance
  • Do you have sufficient PPE?
  • Do you have hand sanitiser?
  • How and when will you sanitise any equipment?
  • How will you monitor changing facilities and toilets to prevent gatherings?
  • Do you have a test and trace system in place?
  • Download your signage, can be found below.

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

Outdoor Hospitality

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website for guidance on risk assessments.

You should look at government guidance for your specific industry regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your trade association.

When can I do this?

You should be able to start outdoor hospitality service from 12 April 2021.

However central government has been clear in their message that the dates suggested for each phase of the reopening is a guide only. The actual dates that each stage occur will be informed by data and subject to four distinct tests.

For more information have a look at the guidance on the GOV.UK website.

See here for the ‘Steps’ Legislation.

The “Obligations” regulations and the “Contact Tracing" regulations are both very important for the hospitality sector.

Other things you should do

  • Ensure you are Covid-secure
  • Table service only
  • Encourage customers to wear a face covering unless eating or drinking.  They must be worn inside.
  • Wash hands regularly
  • Follow social distancing rules, spacing and layout of tables and chairs is important.
  • Toilets are ok to use
  • Takeaway food and drink ok. Customers must not enter the premises
  • Follow contact tracing rules taking details of all customers you must use the NHS QR code and have a non-digital back up

Other things you should not do

  • Don’t allow groups of people to mix (Rule of 6 people or 2 households)
  • Don’t allow customers to use any indoor facilities except for toilets
  • Don’t play music too loud as it encourages people to get close and shout to each other
  • Do not allow customers to consume takeaway on or near the premises
  • Shared smoking equipment, such as shisha pipes is not allowed
  • Outdoor shelter walls must be at least 50% open. Pods and igloos are not permitted

Practical things to consider

  • How will you ensure gatherings do not form on or outside your premises?
  • Have you worked out your maximum capacity? How will you monitor this?
  • Do you need to have a pre-booking system?
  • How will you ensure social distancing? Especially when customers are consuming alcohol?
  • Do you have sufficient PPE?
  • Do you have hand sanitiser?
  • How and when will you sanitise any equipment?
  • How will you prevent toilets from becoming crowded?
  • Do you have a test and trace system in place?
  • Do you need a one-way system?
  • Download your signage, can be found below.

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

Outdoor Attractions

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website for guidance on risk assessments.

You should look at government guidance for your specific industry regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your trade association or equivalent.

When can I do this?

You should be able to start close contact services from 12 April 2021.

However central government has been clear in their message that the dates suggested for each phase of the reopening is a guide only. The actual dates that each stage occur will be informed by data and subject to four distinct tests.

For more information have a look at the guidance on the GOV.UK website.

Also more information regarding Legislation.

Other things you should do

  • Ensure you are Covid-secure
  • Follow social distancing rules
  • Up to 6 people or 2 households only
  • Wear a face covering unless eating or drinking
  • Toilet facilities are ok to use
  • Outdoor shelter walls must be at least 50% open. Pods and igloos are not permitted
  • Onsite hospitality outdoors only and table service

Other things you should not do

  • Don’t allow groups of people to mix
  • Don’t allow customers to use the indoor facilities (except for toilets)
  • Don’t exceed your maximum capacity. Keep your customers safe!

Practical things to consider

  • How will you ensure gatherings do not form on your premises?
  • Have you worked out your maximum capacity? How will you monitor this?
  • Do you need to have a pre-booking system?
  • How will you ensure social distancing?
  • Do you have sufficient PPE?
  • Do you have hand sanitiser?
  • How and when will you sanitise any equipment?
  • How will you prevent toilets and other shared facilities from becoming overcrowded?
  • Do you need a one-way system?
  • Download your signage, can be found below.

These guides are offered as helpful but largely general information on principles that you should follow in your sector.  It is important that you consider your own premises and business individually and put any appropriate measures to make your business Covid-secure.

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

Non-Essential Retail

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website for guidance on risk assessments.

You should look at government guidance for your specific industry regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your trade association.

When can I do this?

You should be able to start reopening non-essential retail from 12 April 2021.

However central government has been clear in their message that the dates suggested for each phase of the reopening is a guide only. The actual dates that each stage occur will be informed by data and subject to four distinct tests.

For more information have a look at the guidance on the GOV.UK website.

Also more information regarding Legislation.

Other things you should do

  • Ensure you are Covid-secure
  • Follow social distancing rules
  • Encourage customers to wear face coverings. Staff must wear them on the shop floor.

Other things you should not do

  • Do not allow gatherings of people on your premises and don’t allow your store to become overcrowded

Practical things to consider

  • How will you ensure your premises does not get overcrowded?
  • How will you prevent groups forming at pinch points or particular areas of the store?
  • How will you ensure social distancing?
  • How will you manage clothes or goods that customers have tried on or handled?
  • How will you manage customers queuing outside?
  • Do you need a one-way system?
  • Do you have sufficient PPE?
  • Do you have hand sanitiser?
  • How and when will you sanitise any equipment?
  • Do you have screens at till areas to protect customers and staff?
  • Download your signage, can be found below.

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

Close Contact Services

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website for guidance on risk assessments.

You should look at government guidance for your specific industry regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your trade association or equivalent.

When can I do this?

You should be able to start close contact services from 12 April 2021.

However central government has been clear in their message that the dates suggested for each phase of the reopening is a guide only. The actual dates that each stage occur will be informed by data and subject to four distinct tests.

For more information have a look at the guidance on the GOV.UK website.

Also more information regarding Legislation.

Other things you should do

  • Ensure you are Covid-secure
  • Wash hands regularly
  • Follow social distancing rules
  • Wear the correct PPE for your specific industry
  • Follow contact tracing rules
  • Use QR code and have a non digital option

Other things you should not do

  • Do not allow gatherings of people on our premises
  • Do not allow groups of people to access your service unless in the same household

Practical things to consider

  • How will you ensure gatherings do not form on your premises?
  • How will you ensure social distancing?
  • Consider using appointments for your services if you don’t already
  • Consider consistent pairing system of staff.
  • Do you have sufficient PPE?
  • Do you have hand sanitiser?
  • How and when will you sanitise any equipment?
  • Do you have a test and trace system in place?
  • Download your signage, can be found below.

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

Public Buildings

What do I need to do?

Carry out a Covid-19 risk assessment to determine the hazards and risk associated with your business.

  • Step 1: Identify hazards
  • Step 2: Identify who can be harmed
  • Step 3: Assess the risk
  • Step 4: Implement control measures
  • Step 5: Review regularly

Check out the latest guidance on risk assessments

You'll find all the latest guidance on the Health and Safety Executives (HSE) website for guidance on risk assessments.

You should look at government guidance for your specific industry regularly as you prepare to restart activities as it can change quickly.

You should follow any advice and guidance given by your trade association or equivalent.

When can I do this?

You should be able to start close contact services from 12 April 2021.

However central government has been clear in their message that the dates suggested for each phase of the reopening is a guide only. The actual dates that each stage occur will be informed by data and subject to four distinct tests.

For more information have a look at the guidance on the GOV.UK website.

Also more information regarding Legislation.

Other things you should do

  • Ensure you are Covid-secure
  • Follow social distancing rules
  • Up to 6 people or 2 households per group only
  • Wear a face covering when inside
  • Toilet facilities are ok to use
  • Use NHS QR Code Test and Trace and have a non-digital backup
  • Clean all equipment between use

Other things you should not do

  • Don’t allow groups of people to mix
  • Don’t exceed your maximum capacity. Keep your customers safe!

Practical things to consider

  • How will you ensure gatherings do not form on your premises?
  • Have you worked out your maximum capacity? How will you monitor this?
  • Do you need to have a pre-booking system?
  • How will you ensure social distancing?
  • Do you have sufficient PPE?
  • Do you have hand sanitiser?
  • How and when will you sanitise any equipment?
  • How will you prevent areas like toilets or kitchens from becoming overcrowded?
  • Do you need a one-way system?
  • Download your signage, can be found below.

These guides are offered as helpful but largely general information on principles that you should follow in your sector.  It is important that you consider your own premises and business individually and put any appropriate measures to make your business Covid-secure.

Covid signs

Seating Out of Use

Social Distancing

Wear a Face Covering

Contact for advice

For further advice email the Mid Kent Environmental Health team ehadmin@midkent.gov.uk.

General advice

Cleaning

Open

COVID-19 is mainly passed on by person-to-person spread between people who are in close contact with one another and by droplets produced when an infected person coughs and sneezes. It can also spread through contact with a surface or object that has the virus on it. Cleaning helps minimise the spread of Coronavirus (COVID-19). Fortunately, normal cleaning methods do kill the virus. You can find guidance on cleaning in non healthcare settings on GOV.UK.

Handling money

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There is no evidence to suggest that COVID-19 is being transmitted by money however that’s not to say that it can't be transmitted through handling money we just don’t have the evidence. The best advice is to where possible use contactless. You should wash your hands after handling money, especially if handling or eating food. Doing so is “good hygiene practice”.

Aid social distancing

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  • If it is possible limit numbers inside essential businesses at any one time
  • Mark out using tape standing distance points
  • Cleaning and washing hands at all times

Return from foreign travel

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The Foreign & Commonwealth Office (FCO) advises British people travelling abroad to return to the UK now, if commercial flights are still available. The government is in contact with airlines, foreign governments and local authorities to ensure British people travelling abroad can return to the UK as soon as possible. If you’re unable to leave at this time, you should:

  • Follow the advice of local authorities, including local measures to help minimise your risk of exposure to coronavirus (COVID-19)
  • Find suitable accommodation
  • Keep up-to-date with travel advice from GOV.UK and the latest information from transport providers and local authorities on your departure options
  • Keep in regular contact with family and friends at home, so they know you are safe and well

You must follow the advice of local authorities. Your safety and security is the responsibility of the local authority where you are.

All the latest most up-to-date information regarding COVID-19 can be found on GOV.UK.