COVID-19 Guidance and Support

Omicron variant

The government has confirmed that cases of a new variant (Omicron) has been found in the UK. As of Tuesday 30 November it will be compulsory to:

  • Wear a face covering on public transport and in shops
  • All international arrivals must take a Day 2 PCR test and self-isolate until they receive a negative result
  • All contacts of suspected Omicron cases must self-isolate, regardless of their vaccination status. They will be contacted by NHS Test and Trace

These measures are temporary and precautionary and will be reviewed in three weeks. It is essential that you follow this guidance. You can view the full statement from the government online.

Maidstone Borough Council continues to work closely with Public Health England and other partners to respond to the changing restrictions and aims to support residents and businesses as much as we can through this difficult period. You can keep up to date with the latest information on Coronavirus on the government website or visit NHS UK for advice and information. More information for businesses can be found on our Coronavirus advice for businesses page.

Support and advice

You can search our community services directory for local groups offering support in your community.

If you are vulnerable and have an urgent need that cannot be met through existing support networks, you can contact the Kent Together helpline by calling on 03000 41 92 92 or by visiting the Kent Together website. It is a 24-hour service.

Our Customer Services Advisors can also provide advice and signpost you to local support services - 01622 602307 (Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm).


Find out more about the vaccination process and book a vaccine


Visit the KCC website for information about how you can get a test.

Grants and Funding

Community groups can find information on grants and funding opportunities available including Maidstone Borough Council’s Community Resilience Fund.