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Putting the town at our centre. One Maidstone is a not-for-profit organisation funded by town centre businesses, for town centre businesses. C O N T A C T BUSINESS PLAN View our 2023-2028 business plan Putting the town at our centre. One Maidstone is a not-for-profit organisation funded by town centre businesses, for town centre businesses. C O N T A C T EVENTS View our 2023-2028 business plan

ONE MAIDSTONE BUSINESS IMPROVEMENT DISTRICT

Voted for by local businesses in October 2018, the One Maidstone Business Improvement District is funded by town centre traders, to serve town centre traders. We carry out services such as Ambassador patrols seven days a week, and a radio security network, as well as live monitoring the town centre’s CCTV cameras.

We have provided the Christmas lights installation and switch on event since 2019, carry out aesthetic projects such as floral planters, the town centre wildlife garden and improving the look of empty units, and undertake regular deep cleans, above those which fall to the standard duties of Maidstone Borough Council. We promote businesses with a variety of marketing campaigns, and produce a quarterly town centre magazine, in print and online at www.onemaidstone.com/magazine

Free online and in print

TOWN CENTRE MAGAZINE

ONE MAIDSTONE SERVICES

Here are some of the ways that the Business Improvement District is improving Maidstone town centre for those who live, work and visit.

AMBASSADORS

One Maidstone’s BID Ambassadors patrol the town centre seven days a week to deal with issues such as shoplfiting and anti-social behaviour.

MAGAZINE

One Maidstone produces a quarterly print and digital magazine to promote town centre traders and services, delivered free to 15k central homes and businesses.

LIVE CCTV MONITORING

The BID has taken over live monitoring of Maidstone town centre’s CCTV network, to ensure incidents are viewed as they unfold.

PROMOTION

The BID team run campaigns and events to promote and support town centre businesses across all of our platforms, as well as providing professional photography, videography and marketing support.

CHRISTMAS LIGHTS

In 2019, One Maidstone took over the provision of town centre Christmas lights, and and popular switch on event, keeping the occasion going with an online film in 2020.

SECURITY RADIOS

Town centre businesses can contact Ambassadors and Kent Police directly through free membership to our security radio scheme.

EMERGENCY TRAUMA PACKS

One Maidstone rolled out Emergency Trauma Packs in the town centre, the first scheme of its kind in Kent.

CRIME INTELLIGENCE

Town centre businesses can access One Maidstone and Kent Police intelligence on incidents and offenders via our free website. (Fomerly MaidSafe)

UNIT IMPROVEMENTS

One Maidstone carries out street scene improvements, such as placing decorative hoardings on empty units.

FLORAL PLANTERS

The BID improve the look of the town centre with aesthetic improvements such as floral planters.

TARGETED DEEP CLEANS

One Maidstone contracts targeted deep cleans removing chewing gum and graffiti, as well as power washing and painting.

TOWN CENTRE GARDEN

In 2021, One Maidstone plans to bring a wildlife friendly garden to its town centre outlook in Pads Hill.

REMEMBRANCE

The BID carries out yearly Remembrance campaigns, such as the large scale artwork on the Mall.

TOURISM

We drive and promote tourism, by sponsoring events such as the Fringe Festival and Elmer’s Big Heart of Kent Parade.

TRAINING

The BID offers town centre businesses and employers training as and when available.

Latest campaign

BACKING BUSINESS, BACK IN BUSINESS

SNAPS OF SUPPORT

Business photography from One Maidstone.

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Town centre projects

WHAT WE’RE WORKING ON

WHAT THE BID DID

The latest news from the One Maidstone Business Improvement District.

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