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Appendix D

Proposed – Covid19 recovery KPIs

Indicator

Frequency

Reason for Monitoring

Level/comparison

What would recovery look like?

ECONOMY

Unemployment

Monthly

Economic impact for MBC residents

Kent/SE and GB comparisons

When rates hit March 20 percentage:2.2%

Youth unemployment 

 

Monthly

Economic impact for particularly vulnerable MBC residents

Kent/SE and GB comparisons

When rates hit March 20 percentage: 3.7%

Town Centre Footfall 

 

Monthly 

Key measure of town centre and overall MBC economy

Compare with previous month and previous years month.

When footfall figures close on pre covid19 levels

Town Centre vacancy rates

Quarterly

Key measure of town centre and overall MBC economy

Maidstone and National average (collected by One Maidstone)

When figures close on pre-covid19 levels

House prices and sales volumes

Quarterly

Key measure of MBC economy and the construction sector

Maidstone and SE

When figures close on pre-covid19 levels

Number of Business Grants awarded to closed businesses

Weekly

Indication of businesses that will be at risk

 

When businesses that qualify have been awarded the grant and no more applications are coming in.

COMMUNITY

Homelessness prevention – prevention duty ended as applicant has suitable accommodation

Monthly

Key measure of the availability of accommodation/success at prevention

Same month in 2019

When figures close on pre-covid19 levels

Number of households in temporary accommodation (excluding rough sleepers)

Monthly

Key measure of cumulative need

Same month in 2019

When figures close on pre-covid19 levels

Number of households newly in temporary accommodation broken down my main reason (excluding rough sleepers)

Monthly

Key measure of pressure within the housing system including loss of tenancy and home ownership

Same month in 2019

When figures close on pre-covid19 levels

Number of rough sleepers in temporary accommodation

Monthly

Key measure of pressure within the housing system

Same month in 2019

When figures close on pre-covid19 levels

Number of rough sleepers newly engaged

Monthly

Key measure of the cumulative impacts of economic and other change for our most vulnerable residents

Same month in 2019

When figures close on pre-covid19 levels

Reports of Anti-social behaviour

Monthly

Indicator of community experience of the impacts of lockdown and other restrictions

Same month in 2019

When figures close on pre-covid19 levels

Reports of noise nuisance

Monthly

Indicator of community experience of the impacts of lockdown and other restrictions

Same month in 2019

When figures close on pre-covid19 levels

Number of Community Protection warnings and notices

Monthly

Measure of the council’s response to ASB

Same month in 2019

When figures close on pre-covid19 levels

Reports of Domestic Abuse

Monthly

Relevant measure of risk to vulnerable residents

Same month in 2019

When figures close on pre-covid19 levels

Number of new Council Tax Support (CTS) applications received

Monthly

Indicative of trends in households in financial difficulty

Same month in 2019

When figures close on pre-covid19 levels

Number of live CTS cases

Monthly

Indicative of cumulative level of households in financial difficulty

Same month in 2019

When figures close on pre-covid19 levels

* CHE decisions on 3rd November for Community Resilience implemented

Quarterly

Indicative of further improvement in partnership working with the voluntary and community sector and parish councils

 

Implementation of Committee decisions completed

COUNCIL’S FINANCIAL POSITION

Council Tax collection – percentage in year collection

Reduction in cash received compared to this time last year

Monthly

Measure of financial resources available to MBC

2020/21 budget

When collection returns to projection for 2020/21

Business Rates collection – percentage in year collection

Monthly

Measure of financial resources available to MBC

2020/21 budget

When collection returns to projection for 2020/21

Council’s collection of other income – percentage in year collection

 

Monthly

Measure of financial resources available to MBC

2020/21 budget

When collection returns to projection for 2020/21

THE WAY WE WORK – Building on the opportunities and risks created/accentuated by covid19

Office footprint

Bi annual

Aim to reduce permanently by end of 2023/4

Current floorspace at Maidstone House

New smaller accommodation footprint achieved

Cost of office accommodation

Quarterly

Aim to reduce permanently by end of 2023/4

Current floorspace at Maidstone House

New smaller accommodation footprint achieved

Office running costs (post, print, utilities)

Bi annual

Aim to reduce systematically through different ways of working and carbon reduction initiatives

2019/20 running costs

Running costs reduced

Travel costs

Quarterly

Aim to reduce systematically through different ways of working and carbon reduction initiatives

2019/20 travel costs

Mileage costs reduced

Review of contract provisions and Business Continuity for very significant change in circumstances including change in law, force majeure

Annually

Protection for MBC and our customers where outsourced services fail, are no longer fit for purpose or affordable

Existing Business Continuity Plans

Business Continuity Plans updated and exercised

 

*  CHE decisions on 3rd November for Community Resilience working with the Voluntary and Community Sector and Parish Councils

1.  Local partners are consulted with the intention to develop a local compact for Maidstone which will include representative roles and mutual support in emergencies.

 2.  The Access to Services Review expand its remit to include building a repository of community organisations across the Borough.

 3.  The Parish Charter be amended subject to the agreement of Parish Councils to reflect their important role in emergencies.

 4.  The provision of Parish Council newsletters and joint webinars with KALC to ensure regular communication and feedback, be noted.  

 5.  A short update report be presented to the Committee in February 2021; and

 6.  A progress update be presented to the Committee in April 2021.