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Appendix B
Proposed – Covid19 recovery KPIs
|
Indicator |
Reported to Committee |
Reason for Monitoring |
Level/comparison |
What would recovery look like? |
|
ECONOMY |
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|
Unemployment |
Quarterly |
Economic impact for MBC residents |
Kent/SE and GB comparisons |
When rates hit March 20 percentage:2.2% |
|
Youth unemployment
|
Quarterly |
Economic impact for particularly vulnerable MBC residents |
Kent/SE and GB comparisons |
When rates hit March 20 percentage: 3.7% |
|
Town Centre Footfall
|
Quarterly |
Key measure of town centre and overall MBC economy |
Compare with previous month and previous years month. |
When footfall figures close on pre covid19 levels |
|
Town Centre vacancy rates |
Quarterly |
Key measure of town centre and overall MBC economy |
Maidstone and National average (collected by One Maidstone) |
When figures close on pre-covid19 levels |
|
House prices and sales volumes |
Quarterly |
Key measure of MBC economy and the construction sector |
Maidstone and SE |
When figures close on pre-covid19 levels |
|
Number of Business Grants awarded to closed businesses |
Quarterly |
Indication of businesses that will be at risk |
|
When businesses that qualify have been awarded the grant and no more applications are coming in. |
|
COMMUNITY |
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|
Homelessness prevention – prevention duty ended as applicant has suitable accommodation |
Quarterly |
Key measure of the availability of accommodation/success at prevention |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Number of households in temporary accommodation (excluding rough sleepers) |
Quarterly |
Key measure of cumulative need |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Number of households newly in temporary accommodation broken down my main reason (excluding rough sleepers) |
Quarterly |
Key measure of pressure within the housing system including loss of tenancy and home ownership |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Number of rough sleepers in temporary accommodation |
Quarterly |
Key measure of pressure within the housing system |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Number of rough sleepers newly engaged |
Quarterly |
Key measure of the cumulative impacts of economic and other change for our most vulnerable residents |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Reports of Anti-social behaviour |
Quarterly |
Indicator of community experience of the impacts of lockdown and other restrictions |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Reports of noise nuisance |
Quarterly |
Indicator of community experience of the impacts of lockdown and other restrictions |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Number of Community Protection warnings and notices |
Quarterly |
Measure of the council’s response to ASB |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Reports of Domestic Abuse |
Quarterly |
Relevant measure of risk to vulnerable residents |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Number of new Council Tax Support (CTS) applications received |
Quarterly |
Indicative of trends in households in financial difficulty |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
Number of live CTS cases |
Quarterly |
Indicative of cumulative level of households in financial difficulty |
Same month in 2019 |
When figures close on pre-covid19 levels |
|
* CHE decisions on 3rd November for Community Resilience implemented |
Quarterly |
Indicative of further improvement in partnership working with the voluntary and community sector and parish councils |
|
Implementation of Committee decisions completed |
|
COUNCIL’S FINANCIAL POSITION |
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|
Council Tax collection – percentage in year collection Reduction in cash received compared to this time last year |
Quarterly |
Measure of financial resources available to MBC |
2020/21 budget |
When collection returns to projection for 2020/21 |
|
Business Rates collection – percentage in year collection |
Quarterly |
Measure of financial resources available to MBC |
2020/21 budget |
When collection returns to projection for 2020/21 |
|
Council’s collection of other income – percentage in year collection
|
Quarterly |
Measure of financial resources available to MBC |
2020/21 budget |
When collection returns to projection for 2020/21 |
|
THE WAY WE WORK – Building on the opportunities and risks created/accentuated by covid19 |
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|
Office footprint |
Bi annual |
Aim to reduce permanently by end of 2023/4 |
Current floorspace at Maidstone House |
New smaller accommodation footprint achieved |
|
Cost of office accommodation |
Quarterly |
Aim to reduce permanently by end of 2023/4 |
Current floorspace at Maidstone House |
New smaller accommodation footprint achieved |
|
Office running costs (post, print, utilities) |
Bi annual |
Aim to reduce systematically through different ways of working and carbon reduction initiatives |
2019/20 running costs |
Running costs reduced |
|
Travel costs |
Quarterly |
Aim to reduce systematically through different ways of working and carbon reduction initiatives |
2019/20 travel costs |
Mileage costs reduced |
|
Review of contract provisions and Business Continuity for very significant change in circumstances including change in law, force majeure |
Annually |
Protection for MBC and our customers where outsourced services fail, are no longer fit for purpose or affordable |
Existing Business Continuity Plans |
Business Continuity Plans updated and exercised |
Committee Feedback
P&R
· Rough Sleeping indicator consider setting zero as a target for this indicator (Given low levels of rough pre COVID)
· Reports on Domestic Abuse. Consider new indicators for this measure as there is a sense that setting a target at pre-Covid-19 levels seems inappropriate and comparing numbers from pre and post may not be comparing like for like. Can we provide any context for ongoing work and data to discuss.
· Office running costs “Running costs reduced” (or mileage costs reduced in next item) is an open target as-is. If we have an idea of how many of our staff in Maidstone House can work at home beyond the pandemic, while oversimplified, multiplying the existing loaded labour rate by the reduced level of staff who will be working in the office would be a starting point for a target for the Maidstone House property.
ERL
No comments other than on the frequency of reporting – clarified whilst data may be collected and monitored on a more frequent basis by the Leadership team, reporting would continue to be quarterly to Service Committees.
MBC Covid-19 Member meeting
Addition requested:
· Commercial Property Letting Across the Borough - Frequency monthly - Reason to identify any emerging trends in work from home - level/comparison Maidstone and SE - What would recovery look like increasing demand for small premises as companies decentralise from London and larger premises.