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Licensing Performance Report – Maidstone APPENDIX A
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|
Short Name |
Current Value |
Current Target |
Status |
Performance Data Trend Chart |
Q1 2018/19 |
Q2 2018/19 |
Q3 2018/19 |
Q4 2018/19 |
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|
Value |
Status |
Value |
Status |
Value |
Status |
Value |
Status |
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Length of time from validation to issue of HC and dual driver licences (Percentage within 10 days) |
100% |
90% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Length of time from validation to issue of PH driver licence (Percentage issued within 10 days) |
94% |
90% |
|
|
100% |
|
96.67% |
|
97.3% |
|
80% |
|
|
Percentage of PHO licences issued within 10 days |
100% |
90% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Premises compliance |
Average 50 |
45 per quarter |
|
|
32 |
|
48 |
|
62 |
|
57 |
|
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The percentage of renewal invitations sent out by deadline |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
The percentage of valid temporary event notices processed within one working day of receipt |
99% |
95% |
|
|
96% |
|
100.00% |
|
100.00% |
|
100.00% |
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|
Taxi Compliance |
Average 62 |
45 per quarter |
|
|
75 |
|
52 |
|
68 |
|
53 |
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Where continuation fees not received and action taken within a month of overdue date |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Percentage of continuation fees invoices issued 1 month in advance of fee being due |
100% |
100% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
The percentage of driver and operator licenses issued within 10 days of validation (Hub Team) |
100% |
90% |
|
|
100.00% |
|
100.00% |
|
100.00% |
|
100.00% |
|
|
Percentage of Private Hire Operator licenses issued within 10 days of validations |
100% |
90% |
|
|
100.00% |
|
100.00% |
|
100.00% |
|
100.00% |
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|
Percentage of Hackney Carriage driver licenses issued within 10 days of validation |
100% |
90% |
|
|
100.00% |
|
100.00% |
|
100.00% |
|
100.00% |
|
|
Percentage of dual driver licenses issued within 10 days of validation |
100.00% |
90% |
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|
100.00% |
|
100.00% |
|
100.00% |
|
100.00% |
|
|
Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date) |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
The percentage of valid personal licences processed within 2 weeks (Hub Team) |
98% |
95% |
|
|
100.00% |
|
100.00% |
|
92.31% |
|
100.00% |
|
|
Action after suspension - Licensing officers resolve by 31 March |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
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Licensing Performance Report - Sevenoaks
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|
Short Name |
Current Value |
Current Target |
Status |
Performance Data Trend Chart |
Q1 2018/19 |
Q2 2018/19 |
Q3 2018/19 |
Q4 2018/19 |
||||
|
Value |
Status |
Value |
Status |
Value |
Status |
Value |
Status |
|||||
|
The percentage of renewal invitations sent out by deadline |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
The percentage of valid personal licences processed within 2 weeks (Hub Team) |
100% |
95% |
|
|
100% |
|
100% |
|
93.75% |
|
100% |
|
|
Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date) |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
The percentage of valid temporary event notices processed within one working day of receipt |
98% |
95% |
|
|
100% |
|
99% |
|
97.12% |
|
98.85% |
|
|
The percentage of driver and operator licenses issued within 10 days of validation (Hub Team) |
100% |
90% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Premises compliance |
Average 70 |
45 per quarter |
|
|
30 |
|
101 |
|
92 |
|
57 |
|
|
Taxi Compliance |
Average 51 |
45 per quarter |
|
|
30 |
|
41 |
|
58 |
|
74 |
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Percentage of Hackney Carriage driver licenses issued within 10 days of validation |
100% |
90% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Percentage of Private Hire driver licenses issued within 10 days of validations |
100% |
90% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Percentage of Private Hire Operator licenses issued within 10 days of validations |
100% |
90% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Percentage of continuation fees invoices issued 1 month in advance of fee being due |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
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Where continuation fees not received and action taken within a month of overdue date |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Action after suspension – Licensing officers resolve by 31 March |
98% |
95% |
|
|
97% |
|
96.43% |
|
100% |
|
100% |
|
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Licensing Performance Report - Bexley
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|
Short Name |
Current Value |
Current Target |
Status |
Performance Data Trend Chart |
Q1 2018/19 |
Q2 2018/19 |
Q3 2018/19 |
Q4 2018/19 |
||||
|
Value |
Status |
Value |
Status |
Value |
Status |
Value |
Status |
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The percentage of renewal invitations sent out by deadline - Bexley |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
The percentage of valid personal licences processed within 2 weeks (Hub Team) - Bexley |
94% |
95% |
|
|
97.22% |
|
97.06% |
|
93.1% |
|
86.96% |
|
|
Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date) - Bexley |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
The percentage of valid temporary event notices processed within one working day of receipt - Bexley |
95% |
95% |
|
|
100% |
|
100% |
|
95.2% |
|
98.88% |
|
|
Premises compliance - Bexley |
Average 121 |
90 per quarter |
|
|
90 |
|
107 |
|
157 |
|
130 |
|
|
Action after suspension - Licensing officers resolve by 31 March - Bexley |
100% |
95% |
|
|
95% (Bexley do their own – no Hub Team involvement) |
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Licensing Performance Report - Tunbridge Wells
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|
Short Name |
Current Value |
Current Target |
Status |
Performance Data Trend Chart |
Q1 2018/19 |
Q2 2018/19 |
Q3 2018/19 |
Q4 2018/19 |
||||
|
Value |
Status |
Value |
Status |
Value |
Status |
Value |
Status |
|||||
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The percentage of renewal invitations sent out by deadline - Tunbridge Wells |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
The percentage of valid personal licences processed within 2 weeks (Hub Team) - Tunbridge Wells |
98% |
95% |
|
|
100% |
|
100% |
|
90.91% |
|
100% |
|
|
Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date) - Tunbridge Wells |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
The percentage of valid temporary event notices processed within one working day of receipt - Tunbridge Wells |
98% |
95% |
|
|
100% |
|
98.68% |
|
98.97% |
|
95.83% |
|
|
The percentage of driver and operator licenses issued within 10 days of validation (Hub Team) - Tunbridge Wells |
100% |
90% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Premises compliance - Tunbridge Wells |
Average 66 |
45 per quarter |
|
|
40 |
|
57 |
|
84 |
|
82 |
|
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Taxi Compliance - Tunbridge Wells |
Average 89 |
45 per quarter |
|
|
58 |
|
87 |
|
145 |
|
65 |
|
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Percentage of Dual driver licenses issued within 10 days of validation - Tunbridge Wells |
100% |
90% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Percentage of Private Hire Operator licenses issued within 10 days of validations - Tunbridge Wells |
98% |
90% |
|
|
100% |
|
100% |
|
92.86% |
|
100% |
|
|
Percentage of continuation fees invoices issued 1 month in advance of fee being due - Tunbridge Wells |
100% |
90% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Where continuation fees not received and action taken within a month of overdue date - Tunbridge Wells |
100% |
95% |
|
|
100% |
|
100% |
|
100% |
|
100% |
|
|
Action after suspension - Licensing officers resolve by 31 March - Tunbridge Wells |
100% |
95% |
|
|
98% |
|
100% |
|
100% |
|
100% |
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