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Licensing Performance Report – Maidstone                                           APPENDIX A

 

 

 


 

Short Name

Current Value

Current Target

Status

Performance Data Trend Chart

Q1 2018/19

Q2 2018/19

Q3 2018/19

Q4 2018/19

Value

Status

Value

Status

Value

Status

Value

Status

Length of time from validation to issue of HC and dual driver licences (Percentage within 10 days)

100%

 90%

100%

100%

100%

100%

Length of time from validation to issue of PH driver licence (Percentage issued within 10 days)

94%

 90%

100%

96.67%

97.3%

80%

Percentage of PHO licences issued within 10 days

100%

 90%

100%

100%

100%

100%

Premises compliance

Average 50

45 per quarter

32

48

62

57

The percentage of renewal invitations sent out by deadline

100%

95%

100%

100%

100%

100%

The percentage of valid temporary event notices processed within one working day of receipt

99%

95%

96%

100.00%

100.00%

100.00%

Taxi Compliance

Average 62

45 per quarter

75

52

68

53

Where continuation fees not received and action taken within a month of overdue date

100%

95%

100%

100%

100%

100%

Percentage of continuation fees invoices issued 1 month in advance of fee being due

100%

100%

100%

100%

100%

100%

The percentage of driver and operator licenses issued within 10 days of validation (Hub Team)

100%

90%

100.00%

100.00%

100.00%

100.00%

Percentage of Private Hire Operator licenses issued within 10 days of validations

100%

90%

100.00%

100.00%

100.00%

100.00%

Percentage of Hackney Carriage driver licenses issued within 10 days of validation

100%

90%

100.00%

100.00%

100.00%

100.00%

Percentage of dual driver licenses issued within 10 days of validation

100.00%

 90%

100.00%

100.00%

100.00%

100.00%

Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date)

100%

95%

100%

100%

100%

100%

The percentage of valid personal licences processed within 2 weeks (Hub Team)

98%

 95%

100.00%

100.00%

92.31%

100.00%

Action after suspension - Licensing officers resolve by 31 March

100%

95%

100%

100%

100%

100%


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Licensing Performance Report - Sevenoaks

 


 

Short Name

Current Value

Current Target

Status

Performance Data Trend Chart

Q1 2018/19

Q2 2018/19

Q3 2018/19

Q4 2018/19

Value

Status

Value

Status

Value

Status

Value

Status

The percentage of renewal invitations sent out by deadline

100%

95%

100%

100%

100%

100%

The percentage of valid personal licences processed within 2 weeks (Hub Team)

100%

95%

100%

100%

93.75%

100%

Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date)

100%

95%

100%

100%

100%

100%

The percentage of valid temporary event notices processed within one working day of receipt

98%

95%

100%

99%

97.12%

98.85%

The percentage of driver and operator licenses issued within 10 days of validation (Hub Team)

100%

90%

100%

100%

100%

100%

Premises compliance

Average 70

 45 per quarter

30

101

92

57

Taxi Compliance

Average 51

45 per quarter

30

41

58

74

Percentage of Hackney Carriage driver licenses issued within 10 days of validation

100%

90%

100%

100%

100%

100%

Percentage of Private Hire driver licenses issued within 10 days of validations

100%

90%

100%

100%

100%

100%

Percentage of Private Hire Operator licenses issued within 10 days of validations

100%

 90%

100%

100%

100%

100%

Percentage of continuation fees invoices issued 1 month in advance of fee being due

100%

95%

100%

100%

100%

100%

Where continuation fees not received and action taken within a month of overdue date

100%

 95%

100%

100%

100%

100%

Action after suspension – Licensing officers resolve by 31 March

98%

95%

97%

96.43%

100%

100%


 

 

 

 

 

 

 

 

Licensing Performance Report - Bexley

 


 

Short Name

Current Value

Current Target

Status

Performance Data Trend Chart

Q1 2018/19

Q2 2018/19

Q3 2018/19

Q4 2018/19

Value

Status

Value

Status

Value

Status

Value

Status

The percentage of renewal invitations sent out by deadline - Bexley

100%

95%

100%

100%

100%

100%

The percentage of valid personal licences processed within 2 weeks (Hub Team) - Bexley

94%

95%

97.22%

97.06%

93.1%

86.96%

Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date) - Bexley

100%

95%

100%

100%

100%

100%

The percentage of valid temporary event notices processed within one working day of receipt - Bexley

95%

95%

100%

100%

95.2%

98.88%

Premises compliance - Bexley

Average 121

90 per quarter

90

107

157

130

Action after suspension - Licensing officers resolve by 31 March - Bexley

100%

95%

95% (Bexley do their own – no Hub Team involvement)


 

 

 

 

 

 

 

 

 

 

 

 

 

 

Licensing Performance Report - Tunbridge Wells

 

 


 

Short Name

Current Value

Current Target

Status

Performance Data Trend Chart

Q1 2018/19

Q2 2018/19

Q3 2018/19

Q4 2018/19

Value

Status

Value

Status

Value

Status

Value

Status

The percentage of renewal invitations sent out by deadline - Tunbridge Wells

100%

95%

100%

100%

100%

100%

The percentage of valid personal licences processed within 2 weeks (Hub Team) - Tunbridge Wells

98%

95%

100%

100%

90.91%

100%

Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date) - Tunbridge Wells

100%

 95%

100%

100%

100%

100%

The percentage of valid temporary event notices processed within one working day of receipt - Tunbridge Wells

98%

95%

100%

98.68%

98.97%

95.83%

The percentage of driver and operator licenses issued within 10 days of validation (Hub Team) - Tunbridge Wells

100%

 90%

100%

100%

100%

100%

Premises compliance -  Tunbridge Wells

Average 66

45 per quarter

40

57

84

82

Taxi Compliance -  Tunbridge Wells

Average 89

45 per quarter

58

87

145

65

Percentage of Dual driver licenses issued within 10 days of validation - Tunbridge Wells

100%

 90%

100%

100%

100%

100%

Percentage of Private Hire Operator licenses issued within 10 days of validations - Tunbridge Wells

98%

90%

100%

100%

92.86%

100%

Percentage of continuation fees invoices issued 1 month in advance of fee being due - Tunbridge Wells

100%

90%

100%

100%

100%

100%

Where continuation fees not received and action taken within a month of overdue date - Tunbridge Wells

100%

95%

100%

100%

100%

100%

Action after suspension - Licensing officers resolve by 31 March - Tunbridge Wells

100%

95%

98%

100%

100%

100%