Contact your Parish Council


APPENDIX A

Licensing - Maidstone - Monthly Performance - 2019/20

 

 


 

Code

LIC 006

Short Name

Length of time from validation to issue of HC and dual driver licences (Percentage within 10 days)

 

Value

Target

Status

Issued within 10 days

Total number issued

April 2019

100%

90%

2

2

May 2019

100%

90%

1

1

June 2019

100%

90%

1

1

July 2019

100%

90%

1

1

August 2019

100%

90%

2

2

September 2019

100%

90%

3

3

October 2019

100%

90%

1

1

November 2019

100%

90%

1

1

December 2019

100%

90%

3

3

January 2020

100%

90%

1

1

February 2020

100%

90%

2

2

March 2020

100%

90%

4

4


 

Code

LIC 007

Short Name

Length of time from validation to issue of PH driver licence (Percentage issued within 10 days)

 

Value

Target

Status

Issued within 10 days

Total number issued

April 2019

50%

90%

2

4

May 2019

100%

90%

7

7

June 2019

100%

90%

3

3

July 2019

100%

90%

6

6

August 2019

100%

90%

1

1

September 2019

100%

90%

5

5

October 2019

100%

90%

5

5

November 2019

100%

90%

1

1

December 2019

0%

90%

0

1

January 2020

100%

90%

5

5

February 2020

100%

90%

1

1

March 2020

100%

90%

5

5


 

Code

LIC 008

Short Name

Percentage of PHO licences issued within 10 days

 

Value

Target

Status

Issued in 10 days

Total number issued

April 2019

50%

90%

1

2

May 2019

100%

90%

2

2

June 2019

100%

90%

1

1

July 2019

100%

90%

5

5

August 2019

100%

90%

2

2

September 2019

100%

90%

1

1

October 2019

100%

90%

1

1

November 2019

100%

90%

4

4

December 2019

50%

90%

1

2

January 2020

100%

90%

1

1

February 2020

100%

90%

1

1

March 2020

100%

90%

1

1


 

Code

LIC 010

Short Name

Premises compliance

 

Value

Target

Status

Numerator

Denominator

April 2019

18

15

 

 

May 2019

15

15

 

 

June 2019

15

15

 

 

July 2019

19

15

 

 

August 2019

15

15

 

 

September 2019

15

15

 

 

October 2019

19

15

 

 

November 2019

16

15

 

 

December 2019

14

15

 

 

January 2020

15

15

 

 

February 2020

15

15

 

 

March 2020

8

15

 

 


 

Code

LIC 017

Short Name

The percentage of renewal invitations sent out by deadline

 

Value

Target

Status

No. sent within deadlines

No. of renewal invitations

April 2019

100.00%

95.00%

2

2

May 2019

100.00%

95.00%

1

1

June 2019

100.00%

95.00%

1

1

July 2019

100.00%

95.00%

3

3

August 2019

100.00%

95.00%

7

7

September 2019

100.00%

95.00%

12

12

October 2019

100.00%

95.00%

44

44

November 2019

100.00%

95.00%

7

7

December 2019

100.00%

95.00%

52

52

January 2020

100.00%

95.00%

32

32

February 2020

100.00%

95.00%

57

57

March 2020

100.00%

95.00%

24

24


 

Code

LIC 018

Short Name

The percentage of valid temporary event notices processed within one working day of reciept

 

Value

Target

Status

No. processed in one working day

Total no. event notices received

April 2019

97.37%

95.00%

37

38

May 2019

95.00%

95.00%

19

20

June 2019

100.00%

95.00%

17

17

July 2019

100.00%

95.00%

18

18

August 2019

100.00%

95.00%

15

15

September 2019

84.78%

95.00%

39

46

October 2019

100.00%

95.00%

50

50

November 2019

94.83%

95.00%

55

58

December 2019

94.12%

95.00%

16

17

January 2020

100.00%

95.00%

20

20

February 2020

100.00%

95.00%

21

21

March 2020

100.00%

95.00%

13

13


 

Code

LIC 019

Short Name

Taxi Compliance

 

Value

Target

Status

Numerator

Denominator

April 2019

17

15

 

 

May 2019

23

15

 

 

June 2019

19

15

 

 

July 2019

17

15

 

 

August 2019

20

15

 

 

September 2019

24

15

 

 

October 2019

35

15

 

 

November 2019

19

15

 

 

December 2019

28

15

 

 

January 2020

31

15

 

 

February 2020

15

15

 

 

March 2020

11

15

 

 


 

Code

LIC 020

Short Name

Where continuation fees not received and action taken within a month of overdue date

 

Value

Target

Status

action within month of due date

no of renewal fees not received

April 2019

100%

95%

4

4

May 2019

100%

95%

4

4

June 2019

100%

95%

4

4

July 2019

100%

95%

3

3

August 2019

100%

95%

8

8

September 2019

100%

95%

13

13

October 2019

100%

95%

5

5

November 2019

100%

95%

2

2

December 2019

100%

95%

1

1

January 2020

100%

95%

2

2

February 2020

100%

95%

47

47

March 2020

100%

95%

18

18


 

Code

LIC 021

Short Name

Percentage of continuation fees invoices issued 1 month in advance of fee being due

 

Value

Target

Status

No of invoices sent by due date

No of invoices due

April 2019

100%

95%

14

14

May 2019

100%

95%

32

32

June 2019

100%

95%

32

32

July 2019

100%

95%

56

56

August 2019

100%

95%

114

114

September 2019

100%

95%

95

95

October 2019

100%

95%

75

75

November 2019

100%

95%

5

5

December 2019

100%

95%

2

2

January 2020

100%

95%

23

23

February 2020

100%

95%

66

66

March 2020

100%

95%

27

27


 

Code

LIC 022

Short Name

The percentage of driver and operator licenses issued within 10 days of validation (Hub Team)

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

April 2019

80.00%

90.00%

4

5

May 2019

100.00%

90.00%

4

4

June 2019

100.00%

90.00%

3

3

July 2019

100.00%

90.00%

7

7

August 2019

100.00%

90.00%

4

4

September 2019

100.00%

90.00%

5

5

October 2019

100.00%

90.00%

3

3

November 2019

100.00%

90.00%

6

6

December 2019

87.50%

90.00%

7

8

January 2020

100.00%

90.00%

3

3

February 2020

100.00%

90.00%

4

4

March 2020

100.00%

90.00%

5

5


 

Code

LIC 023

Short Name

Percentage of Private Hire Operator licenses issued within 10 days of validations

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

April 2019

50.00%

90.00%

1

2

May 2019

100.00%

90.00%

2

2

June 2019

100.00%

90.00%

1

1

July 2019

100.00%

90.00%

5

5

August 2019

100.00%

90.00%

2

2

September 2019

100.00%

90.00%

1

1

October 2019

100.00%

90.00%

1

1

November 2019

100.00%

90.00%

4

4

December 2019

50.00%

90.00%

1

2

January 2020

100.00%

90.00%

1

1

February 2020

100.00%

90.00%

1

1

March 2020

100.00%

90.00%

1

1


 

Code

LIC 024

Short Name

Percentage of Hackney Carriage driver licenses issued within 10 days of validation

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

April 2019

100.00%

90.00%

1

1

May 2019

100.00%

90.00%

1

1

June 2019

100.00%

90.00%

1

1

July 2019

100.00%

90.00%

1

1

August 2019

100.00%

90.00%

1

1

September 2019

100.00%

90.00%

1

1

October 2019

100.00%

90.00%

1

1

November 2019

100.00%

90.00%

1

1

December 2019

100.00%

90.00%

3

3

January 2020

100.00%

90.00%

1

1

February 2020

100.00%

90.00%

1

1

March 2020

100.00%

90.00%

1

1


 

Code

LIC 025

Short Name

Percentage of dual driver licenses issued within 10 days of validation

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

April 2019

100.00%

90.00%

2

2

May 2019

100.00%

90.00%

1

1

June 2019

100.00%

90.00%

1

1

July 2019

100.00%

90.00%

1

1

August 2019

100.00%

90.00%

1

1

September 2019

100.00%

90.00%

3

3

October 2019

100.00%

90.00%

1

1

November 2019

100.00%

90.00%

1

1

December 2019

100.00%

90.00%

3

3

January 2020

100.00%

90.00%

1

1

February 2020

100.00%

90.00%

2

2

March 2020

100.00%

90.00%

3

3


 

Code

LIC 026

Short Name

Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date)

 

Value

Target

Status

No. processed within 2 months

Total applications received

April 2019

100%

95%

4

4

May 2019

100%

95%

7

7

June 2019

100%

95%

4

4

July 2019

100%

95%

2

2

August 2019

100%

95%

3

3

September 2019

100%

95%

3

3

October 2019

100%

95%

1

1

November 2019

100%

95%

7

7

December 2019

100%

95%

7

7

January 2020

100%

95%

2

2

February 2020

100%

95%

1

1

March 2020

100%

95%

4

4


 

Code

LIC 027

Short Name

The percentage of valid personal licences processed within 2 weeks (Hub Team)

 

Value

Target

Status

No. processed within two weeks

Total number of licences

April 2019

77.78%

95.00%

7

9

May 2019

100.00%

95.00%

3

3

June 2019

100.00%

95.00%

4

4

July 2019

100.00%

95.00%

14

14

August 2019

100.00%

95.00%

6

6

September 2019

100.00%

95.00%

21

21

October 2019

100.00%

95.00%

21

21

November 2019

75.00%

95.00%

6

8

December 2019

87.50%

95.00%

7

8

January 2020

85.71%

95.00%

6

7

February 2020

100.00%

95.00%

8

8

March 2020

90.91%

95.00%

10

11


 

Code

LIC 028

Short Name

Action after suspension - Licensing officers resolve by 31 March

 

Value

Target

Status

Number resolved

Number needed resolving

April 2019

100%

95%

1

1

May 2019

100%

95%

2

2

June 2019

100%

95%

3

3

July 2019

100%

95%

1

1

August 2019

100%

95%

11

11

September 2019

100%

95%

6

6

October 2019

100%

95%

4

4

November 2019

100%

95%

1

1

December 2019

100%

95%

1

1

January 2020

100%

95%

1

1

February 2020

100%

95%

5

5

March 2020

100%

95%

4

4


 

 

 

 

 

 

 

 

 

 

 

Licensing - Sevenoaks - Monthly Performance - 2019/20

 

 


 

Code

LPI_LIC 001(s)

Short Name

The percentage of renewal invitations sent out by deadline

 

Value

Target

Status

No. sent within deadlines

No. of renewal invitations

Annual

April 2019

100%

95%

1

1

95%

May 2019

100%

95%

2

2

95%

June 2019

100%

95%

2

2

95%

July 2019

100%

95%

1

1

95%

August 2019

100%

95%

2

2

95%

September 2019

100%

95%

2

2

95%

October 2019

100%

95%

42

42

95%

November 2019

100%

95%

25

25

95%

December 2019

100%

95%

89

89

95%

January 2020

100%

95%

47

47

95%

February 2020

100%

95%

41

41

95%

March 2020

96.52%

95%

111

115

95%


 

Code

LPI_LIC 002(s)

Short Name

The percentage of valid personal licences processed within 2 weeks (Hub Team)

 

Value

Target

Status

No. processed within two weeks

Total number of licences

Annual

April 2019

85.71%

95%

6

7

95%

May 2019

100%

95%

5

5

95%

June 2019

100%

95%

4

4

95%

July 2019

100%

95%

7

7

95%

August 2019

100%

95%

2

2

95%

September 2019

100%

95%

10

10

95%

October 2019

100%

95%

10

10

95%

November 2019

100%

95%

3

3

95%

December 2019

100%

95%

6

6

95%

January 2020

100%

95%

4

4

95%

February 2020

100%

95%

1

1

95%

March 2020

100%

95%

3

3

95%


 

Code

LPI_LIC 003(s)

Short Name

Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date)

 

Value

Target

Status

No. processed within 2 months

Total applications received

Annual

April 2019

100%

95%

2

2

95%

May 2019

100%

95%

1

1

95%

June 2019

100%

95%

5

5

95%

July 2019

100%

95%

4

4

95%

August 2019

100%

95%

1

1

95%

September 2019

100%

95%

5

5

95%

October 2019

100%

95%

1

1

95%

November 2019

100%

95%

2

2

95%

December 2019

100%

95%

2

2

95%

January 2020

100%

95%

2

2

95%

February 2020

100%

95%

1

1

95%

March 2020

100%

95%

3

3

95%


 

Code

LPI_LIC 004(s)

Short Name

The percentage of valid temporary event notices processed within one working day of reciept

 

Value

Target

Status

No. processed in one working day

Total no. event notices received

Annual

April 2019

97.14%

95%

34

35

95%

May 2019

100%

95%

14

14

95%

June 2019

100%

95%

11

11

95%

July 2019

100%

95%

17

17

95%

August 2019

87.5%

95%

7

8

95%

September 2019

100%

95%

48

48

95%

October 2019

98.18%

95%

54

55

95%

November 2019

100%

95%

55

55

95%

December 2019

100%

95%

11

11

95%

January 2020

100%

95%

31

31

95%

February 2020

100%

95%

28

28

95%

March 2020

95%

95%

19

20

95%


 

Code

LPI_LIC 005(s)

Short Name

The percentage of driver and operator licenses issued within 10 days of validation (Hub Team)

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

Annual

April 2019

75%

90%

3

4

90%

May 2019

100%

90%

11

11

90%

June 2019

100%

90%

14

14

90%

July 2019

100%

90%

8

8

90%

August 2019

100%

90%

6

6

90%

September 2019

100%

90%

8

8

90%

October 2019

91.67%

90%

11

12

90%

November 2019

90.91%

90%

10

11

90%

December 2019

95.45%

90%

21

22

90%

January 2020

100%

90%

21

21

90%

February 2020

100%

90%

13

13

90%

March 2020

100%

90%

10

10

90%


 

Code

MPI_LIC 003(s)

Short Name

Premises compliance

 

Value

Target

Status

Numerator

Denominator

Annual

April 2019

13

15

 

 

180

May 2019

9

15

 

 

180

June 2019

9

15

 

 

180

July 2019

16

15

 

 

180

August 2019

26

15

 

 

180

September 2019

11

15

 

 

180

October 2019

11

15

 

 

180

November 2019

8

15

 

 

180

December 2019

16

15

 

 

180

January 2020

23

15

 

 

180

February 2020

20

15

 

 

180

March 2020

18

15

 

 

180


 

Code

MPI_LIC 004(s)

Short Name

Taxi Compliance

 

Value

Target

Status

Numerator

Denominator

Annual

April 2019

15

15

 

 

180

May 2019

4

15

 

 

180

June 2019

3

15

 

 

180

July 2019

6

15

 

 

180

August 2019

24

15

 

 

180

September 2019

9

15

 

 

180

October 2019

9

15

 

 

180

November 2019

8

15

 

 

180

December 2019

12

15

 

 

180

January 2020

6

15

 

 

180

February 2020

0

15

 

 

180

March 2020

0

15

 

 

180


 

Code

MPI_LIC 005a(s)

Short Name

Percentage of Hackney Carriage driver licenses issued within 10 days of validation

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

Annual

April 2019

100%

90%

2

2

90%

May 2019

100%

90%

7

7

90%

June 2019

100%

90%

11

11

90%

July 2019

100%

90%

4

4

90%

August 2019

100%

90%

3

3

90%

September 2019

100%

90%

6

6

90%

October 2019

100%

90%

4

4

90%

November 2019

83.33%

90%

5

6

90%

December 2019

100%

90%

10

10

90%

January 2020

100%

90%

15

15

90%

February 2020

100%

90%

7

7

90%

March 2020

100%

90%

5

5

90%


 

Code

MPI_LIC 005b(s)

Short Name

Percentage of Private Hire driver licenses issued within 10 days of validations

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

Annual

April 2019

100%

90%

1

1

90%

May 2019

100%

90%

3

3

90%

June 2019

100%

90%

2

2

90%

July 2019

100%

90%

3

3

90%

August 2019

100%

90%

2

2

90%

September 2019

100%

90%

1

1

90%

October 2019

85.71%

90%

6

7

90%

November 2019

100%

90%

4

4

90%

December 2019

90%

90%

9

10

90%

January 2020

100%

90%

4

4

90%

February 2020

100%

90%

5

5

90%

March 2020

100%

90%

4

4

90%


 

Code

MPI_LIC 005c(s)

Short Name

Percentage of Private Hire Operator licenses issued within 10 days of validations

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

Annual

April 2019

0%

90%

0

1

90%

May 2019

100%

90%

1

1

90%

June 2019

100%

90%

1

1

90%

July 2019

100%

90%

1

1

90%

August 2019

100%

90%

1

1

90%

September 2019

100%

90%

1

1

90%

October 2019

100%

90%

1

1

90%

November 2019

100%

90%

1

1

90%

December 2019

100%

90%

2

2

90%

January 2020

100%

90%

2

2

90%

February 2020

100%

90%

1

1

90%

March 2020

100%

90%

1

1

90%


 

Code

MPI_LIC 006(s)

Short Name

Percentage of continuation fees invoices issued 1 month in advance of fee being due

 

Value

Target

Status

No of invoices sent by due date

No of invoices due

Annual

April 2019

100%

95%

30

30

95%

May 2019

100%

95%

15

15

95%

June 2019

100%

95%

8

8

95%

July 2019

100%

95%

92

92

95%

August 2019

100%

95%

125

125

95%

September 2019

100%

95%

58

58

95%

October 2019

100%

95%

27

27

95%

November 2019

100%

95%

6

6

95%

December 2019

100%

95%

12

12

95%

January 2020

100%

95%

4

4

95%

February 2020

100%

95%

35

35

95%

March 2020

100%

95%

15

15

95%


 

Code

MPI_LIC 007(s)

Short Name

Where continuation fees not received and action taken within a month of overdue date

 

Value

Target

Status

action within month of due date

no of renewal fees not received

Annual

April 2019

100%

95%

1

1

95%

May 2019

100%

95%

4

4

95%

June 2019

100%

95%

2

2

95%

July 2019

100%

95%

5

5

95%

August 2019

100%

95%

3

3

95%

September 2019

100%

95%

2

2

95%

October 2019

100%

95%

3

3

95%

November 2019

100%

95%

2

2

95%

December 2019

100%

95%

1

1

95%

January 2020

100%

95%

70

70

95%

February 2020

100%

95%

88

88

95%

March 2020

100%

95%

5

5

95%


 

Code

MPI_LIC 008(s)

Short Name

Action after suspension - Licensing officers resolve by 31 March

 

Value

Target

Status

Number resolved

Number needed resolving

Annual

April 2019

100%

95%

1

1

95%

May 2019

100%

95%

1

1

95%

June 2019

100%

95%

1

1

95%

July 2019

100%

95%

1

1

95%

August 2019

100%

95%

1

1

95%

September 2019

100%

95%

3

3

95%

October 2019

100%

95%

2

2

95%

November 2019

100%

95%

1

1

95%

December 2019

100%

95%

1

1

95%

January 2020

100%

95%

1

1

95%

February 2020

100%

95%

14

14

95%

March 2020

100%

95%

1

1

95%


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Licensing - Tunbridge Wells - Monthly Performance - 2019/20

 

 


 

Code

LPI_LIC 001(TW)

Short Name

The percentage of renewal invitations sent out by deadline - Tunbridge Wells

 

Value

Target

Status

No. sent within deadlines

No. of renewal invitations

Annual

April 2019

100%

95%

1

1

95%

May 2019

100%

95%

1

1

95%

June 2019

100%

95%

1

1

95%

July 2019

100%

95%

1

1

95%

August 2019

100%

95%

5

5

95%

September 2019

100%

95%

9

9

95%

October 2019

100%

95%

37

37

95%

November 2019

100%

95%

16

16

95%

December 2019

100%

95%

75

75

95%

January 2020

100%

95%

34

34

95%

February 2020

100%

95%

7

7

95%

March 2020

96.92%

95%

63

65

95%


 

Code

LPI_LIC 002(TW)

Short Name

The percentage of valid personal licences processed within 2 weeks (Hub Team) - Tunbridge Wells

 

Value

Target

Status

No. processed within two weeks

Total number of licences

Annual

April 2019

100%

95%

7

7

95%

May 2019

100%

95%

5

5

95%

June 2019

100%

95%

6

6

95%

July 2019

100%

95%

3