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CHE: Quarter 2 Performance Report

 

Key to performance ratings

 

Direction

Performance has improved

Previous data not captured

Performance has declined

N/A

No previous data to compare

 

RAG Rating

Target not achieved

Target slightly missed (within 10%)

Target met

Data Only

 

 

 

 

 

 

 

 

 

 

Performance Summary

 

RAG Rating

Green

Amber

Red

N/A[1]

Total

KPIs

2

0

1

8

11

Direction

Up

No Change

Down

N/A

Total

Last Quarter

3

0

8

0

11

Last Year

5

0

6

0

11

 

·         18.2% (2 of 11) targetable quarterly key performance indicators (KPIs) reportable to this Committee achieved their Quarter 2 (Q2) target1.

·         Compared to last quarter (Q1 2022/23), performance for 27.3% (3 of 11) KPIs have improved, and for 72.7% (8 of 11) KPIs have declined1.  

  • Compared to last year (Q2 2021/22), performance for 45.5% (5 of 11) KPIs have improved, and for 54.5% (6) of (11) KPIs have declined1.

 

Communities

Performance Indicator

Q2 2022/23

Value

Target

Status

Short Trend (Last Quarter)

Long Trend (Last Year)

Number of households living in temporary accommodation last night of the month (NI 156 & SDL 009-00) (average taken from July – September)

193

Number of households living in nightly paid temporary accommodation last night of the month (average taken from July– September)

84

Percentage of successful Prevention Duty outcomes

73.77%

60%

Number of households prevented or relieved from becoming homeless

125

112.5

Percentage of successful Relief Duty outcomes

42.17%

60%

Number of Rough Sleepers accommodated by the Council on the last night of the month (average taken from July – September)

21

Number of Rough Sleepers newly engaged in the period

8

 

 

Number of households newly in temporary accommodation due to loss of tenancy and home ownership

17

 

Number of homeless cases where the cause of homelessness is domestic abuse

43

 

Percentage of Community Protection Warnings to Community Protection Notices in period (Community Partnership Team /Safer Maidstone Partnership)

42.9%

Percentage of noise complaints followed up with diary sheets by a customer

20.6%

 

 

The “Percentage of successful Relief Duty outcomes” indicator outcome achieved a result of 42.17 which has declined against last quarter and Q2 2021/22. An indicator missed its target by 17.8%.

 

The performance of 42.17% of homelessness relieved in the quarter demonstrates average performance and is much higher than the national average of homelessness relieved for the quarter of 38.2%, taken from the detailed LA tables for statutory homelessness Jan-Mar 22. It is also much higher than the Kent average of 33.8%, also taken from the LA tables for statutory homelessness. 

It is recognised that relieving homelessness is more difficult than preventing homelessness, in particular with restricted access to the Private Rented Sector as a result of unaffordable market rents and an increase in demand for private rented accommodation from those who are not economically disadvantaged.  

Additionally, applicants who are in priority need and unintentionally homeless can only be owed the relief duty of 56 days, before they become owed the main housing duty, giving only a short window of opportunity to relieve homelessness.

 



[1] PIs rated N/A are not included in the summary calculations.