MTFS - Fees and Charges


18 January 2017

Is the final decision on the recommendations in this report to be made at this meeting?





Final Decision-Maker

Policy & Resources Committee

Lead Director or Head of Service

Mark Green, Director of Finance & Business Improvement

Lead Officer and Report Author

Ellie Dunnet, Chief Accountant



Wards affected




This report makes the following recommendations to the final decision-maker:

1.    That the Committee approves the proposed fees and charges for 2017/18 as set out in detail in Appendix A.

2.    That the Committee notes the fees and charges set by the government for 2017/18, as detailed in Appendix A.



This report relates to the following corporate priorities:

Increases in fees and charges can have a significant impact on the Councilís ability to meet its objectives.






Policy & Resources Committee

18 January 2017






1.1      This report sets out the proposed fees and charges for 2017/18 for the services which fall under the responsibility of this Committee and generate income through a charge to the service user.† For the fees and charges which are set at the Councilís discretion, the Committee is asked to consider the appropriateness of the proposals set out in Appendix A to this report.


1.2      Fees and charges for some services are set in accordance with statutory requirements. The Committee is therefore asked to note the level of fees and charges relating to these areas, which are also detailed at Appendix A.


1.3      This decision forms part of the Councilís medium term financial strategy (MTFS) and budget for 2017/18.† Committee members are therefore encouraged to keep in mind the impact of the proposed changes on the MTFS and budget when considering the proposals.


1.4      The proposed changes will be effective from 1 April 2017 unless otherwise stated within the report or appendix.†



2.                        INTRODUCTION AND BACKGROUND


2.1      The Council has a corporate fees and charges policy which sets out the approach that the Council takes in setting its fees and charges for the forthcoming financial year.† The policy promotes consistency and a focus on the strategic objectives of the Council when setting fees and charges.


2.2      The policy covers fees and charges that are set at the discretion of the Council and does not apply to services where the Council is prohibited from charging, e.g. the collection of household waste.† Charges currently determined by central government, e.g. certain licence fees, are also outside the scope of the policy.† However, consideration of any known changes to such fees and charges and any consequence to the medium term financial strategy are included in this report.


2.3      In addition to raising income to fund the Councilís services, the policy seeks to ensure that conscious decisions are made on the subsidy level for individual services, concessions, and the impact on service users and on the Councilís Strategic Plan.† It is assumed that a charge will be levied for a service unless there is a justification not to do so arising either from strategic considerations or legal constraints.


2.4      The policy also proposes that a review of all fees and charges will occur annually in line with the development of the Medium Term Financial Strategy. The review of fees and charges should consider the following factors:

a)    The Councilís strategic plan and values, and how they relate to the specific services involved;


b)    The level of subsidy currently involved and the impact of eliminating

that subsidy on the level of fees and charges, the effect on users and the social impact;


c)    The actual or potential impact of any competition in terms of price or quality;


d)    Trends in user demand including an estimate of the effect of price changes on customers;


e)    Customer survey results;


f)     Impact on users both directly and in terms of delivery of the Councilís objectives;


g)    Financial constraints including inflationary pressure and service budget targets;


h)    The implications arising from developments such as an investment made in a service;


i)      The corporate impact on other service areas of Council wide pressures to increase fees and charges;†


j)      Alternative charging structures that could be more effective;


k)    Proposals for targeting promotions during the year and the evaluation

of any that took place in previous periods.


2.5      The detailed results of the review carried out this year are set out in

Appendix A and the approval of the Committee is sought to the amended

fees and charges for 2017/18 as set out in that appendix.


2.6      As required by the policy, the fees and charges budgets for 2017/18 set out

in Appendix A reflect consideration of the effect of increasing the charges,

such as elasticity of demand and creating movement of users to competitors

or ceasing to use a service.† Each area has been considered separately and in all cases the policy has been followed.


2.7      The table below summarises the 2015/16 outturn and 2016/17 estimate for income from the fees and charges which fall under the responsibility of this Committee. It also shows the proposed budget increase that can be achieved from increased fees and charges for each service.† Note that the table only shows proposals relating to increased fees and charges and so does not include other budget proposals that may impact these service areas. The table also shows known increases in charges set by the government or in accordance with regulation.† The approval of the Committee is sought to the proposed levels of budgeted income for 2017/18 as shown in the table.†

Service Area



2016-17 Estimate

Proposed increase in income

2017/18 Estimate

Legal Services





Town Hall





Business Terrace





Jubilee Square





Total fees set locally





Shared Debt Recovery Service





Total fees set externally










Table 1: Fees & Charges Summary (P&R)


2.8      The following points should be noted in relation to these figures:

  ††† Charges for town hall lettings are based on usage;

  ††† Prices in the business terrace have been increased in response to the high demand for this service;

  ††† The income figures shown for the shared debt recovery service represent the total income figure which is used to fund the shared service.






3.1      Option 1: The Committee could approve the recommendations as set out in the report, adopting the revised fees and charges as proposed in Appendix A.† As these proposals have been developed in line with the Councilís policy on fees and charges they will create a manageable impact on service delivery whilst maximising income levels.


3.2      Option 2: The Committee could agree different increases to those

proposed. Any alternative increase may not be fully compliant with the

policy, would require further consideration before implementation and may not deliver the necessary levels of income to ensure a balanced budget for 2017/18.





4.1      Option 1 is the recommended option. Officers have considered all aspects of the policy in developing the proposed fees and charges set out in Appendix A and they are in line with the policyís factors set out earlier in this report.





5.1      No specific consultation has been completed on these fees and charges but

the residentís survey included questions relating to direct payment for

services and this option is seen by residents as the second most popular

way of managing pressures on Council budgets, with over one third of

responders voting in favour of this option. The most popular option relates

to being more efficient in the delivery of services.





6.1      The decision of the Committee will be reported to Policy & Resources

Committee. This will assist Policy & Resources Committee in making a final

recommendation on a balanced budget to Council.












Impact on Corporate Priorities

Increases in fees and charges can have a significant impact on the Councilís objectives. The use of the policy as a guide to assessing a correct level of

increase means that the most

appropriate levels are proposed in this report.

The direct charging of a fee for a service reduces the level of subsidy required by all council tax payers and ensures a greater element of the cost is recovered directly from the service users where this approach is appropriate.

Director of Finance & Business Improvement

Risk Management

The budget agreed will form part of the medium term financial strategy for 2017/18 The major risk is that the proposed increases do not deliver the income that is reflected in the budget once it is approved.† If the income does not reach the levels expected within the budget, the Committee will have to take corrective action to manage the shortfall.

This risk is faced every year and, where the income generated is not sufficient

to reach the budget, corrective action is taken by service managers. In such cases the quarterly budget monitoring

report will highlight any significant issues to the Committee. †In addition the constitution requires that any

significant variances from income targets are reported to the Policy & Resources Committee along with proposed actions to resolve the budget pressure created.

Director of Finance & Business Improvement


The medium term financial strategy impacts upon all activities of the Council.† The future availability of resources to address specific issues is planned through this process.


Appendix A details the anticipated financial impact of the proposed changes.

Director of Finance & Business Improvement


No specific issues have been identified.

Director of Finance & Business Improvement


A number of the fees and charges made for services by the Council are set so as to provide the service at cost. These services are set up as trading accounts to ensure that the cost of service is clearly related to the charge made. In

other cases the fee is set by statute and the Council must charge the set fee. In both cases the proposals in this

report meet the Councilís obligations.


Where a customer defaults the fee or charge for a service must be defendable, in order to recover it through legal action. Adherence to the policy on setting fees and charges

provides some assurance that

appropriate factors have been

considered in setting these charges.

Legal Team

Equality Impact Needs Assessment

The objective of the review of fees and charges including a focus on the factors required by the corporate policy minimises the opportunity for unintended disadvantage to be created.

Director of Finance & Business Improvement

Environmental/Sustainable Development

No specific issues identified

Director of Finance & Business Improvement

Community Safety

No specific issues identified

Director of Finance & Business Improvement

Human Rights Act

No specific issues identified

Director of Finance & Business Improvement


No specific issues identified

Director of Finance & Business Improvement

Asset Management

No specific issues identified

Director of Finance & Business Improvement



The following documents are to be published with this report and form part of the report:

               Appendix A: Proposed level of fees and charges for 2017/18 (Policy & Resources Committee).