Issue - meetings

Strategic Plan Performance Update Q3

Meeting: 17/02/2016 - Policy and Resources Committee (Item 166)

166 Report of the Head of Policy and Communications - Strategic Plan Performance Update Q3 pdf icon PDF 89 KB

Additional documents:


The Committee reviewed the progress of key strategies, plans and performance indicators that support the delivery of the Council’s Strategic Plan 2015-20.


The Committee were informed that the up to date current performance for the income generated from commercial leisure and culture activities was £210,000.


The Committee heard that there was no obligation in the contract for the management of the Hazlitt Theatre to complete a certain number of customer surveys.  Currently customers were left to choose if they completed it.  However, work was currently underway to be more proactive in gathering customer feedback through emails and encouraging customers to complete the survey before they leave the theatre.




That the position of the quarterly key performance indicators (KPIs), the actions to improve performance where appropriate and updates on key strategies that support the Strategic Plan 2015-20 be noted.