Issue - meetings

1)  That the summary of performance for Quarter 1 of 2016/17 for Key Performance Indicators (KPIs) and corporate strategies and plans as amended be noted;

2)  That where complete data was not currently available, this was noted;

3)  That the performance of Key Performance Indicators from Quarter 4 of 2015/16 for which indicators were not available at Policy and Resources Committee on 27 April 2016 be noted; and

4)  That the Head of Policy and Communications ask Chairmen of the Service Committees about their preference for seeing and commenting on future performance updates before they come to Policy and Resources Committee.

The Committee considered the report of the Head of Policy and Communications which reviewed the progress of key strategies, plans and performance indicators that support the delivery of the Strategic Plan 2015-2020.

Members noted that there were 33 key performance indicators (KPIs).  57% had met their target, 36% had improved their performance compared to the same quarter last year.

The Head of Policy and Communications highlighted performance categorised under the Council’s priorities.

In response to Members comments, the Head of Policy and Communications confirmed that:-

·  Flytipping - A report would be brought before the Communities, Housing and Environment Committee at its September meeting for further discussion.  That future data be presented in total tonnage and the number of incidences.

·  Recycling - Actual data for the amount of recycling achieved by users was not available for households and homes of multiple occupation/flats.  However a recent campaign had targeted social landlords to educate those in multiple occupation dwellings and flats to recycle more.

·  Number of Safeguarding Practitioners trained -  The green line depicted the target, although at present there was no data to show as no training had been undertaken.

·  User Satisfaction with the Leisure Centre – A further report on the performance of the Leisure Centre would be brought before the Heritage, Culture and Leisure Committee at its September meeting for further discussion. In the meantime the Director of Regeneration and Place would attend the next Contractors Meeting to discuss maintenance issues and performance.

·  Economic Development Strategy Update – The words ‘unless the applicant appeals’ would be deleted from the start of the last sentence in the comments section.

Councillor Harwood proposed and Councillor Fermor seconded.

Voting:  For:  12  Against:  2  Abstentions: 1

·  Processing of major planning applications in 13 weeks – The last sentence of the Performance Comment for this KPI will be amended to ‘This will create or should create a more focused customer experience and delivery of much needed planning permissions’.  This will be taken back to the Service Manager to decide.

RESOLVED:

1)  That the summary of performance for Quarter 1 of 2016/17 for Key Performance Indicators (KPIs) and corporate strategies and plans as amended be noted;

2)  That where complete data was not currently available, this was noted;

3)  That the performance of Key Performance Indicators from Quarter 4 of 2015/16 for which indicators were not available at Policy and Resources Committee on 27 April 2016 be noted; and

4)  That the Head of Policy and Communications ask Chairmen of the Service Committees about their preference for seeing and commenting on future performance updates before they come to Policy and Resources Committee.

Voting:  For:  15  Against:  0  Abstentions:  0