Collier, the Policy and Information Manager, presented the Quarter
Three Performance Report to the Committee.
highlighted to the Committee that:
·Four out of the five Key Performance Indicators
(KPIs) within this Committee’s remit were outperforming their
·The number of contacts to the Visitor Information
Centre (VIC) had not met the target this quarter. Changes would be
made to this KPI’s target and methodology for 2018/19 using
the baseline from this year and to reflect seasonality.
1.That the summary of performance for Quarter 3 of
2017/18 for Key Performance Indicators (KPIs) be noted.