Issue - meetings

Mr Alex Munden, the Information and Corporate Policy Officer presented the Key Performance Indicator Quarter 4 Update Report to the Committee.

It was highlighted to the Committee that:

·  69.6% of all available tickets were sold during Quarter 4 by the Hazlitt Theatre against a target of 50%.

·  2,924 students benefitted from the museum’s educational service against a target of 2,085.

·  The Leisure Centre had 200,794 visitors during Quarter 4 against a target of 181,094.

In response to a question from the Committee, Ms Hudd, the Head of Regeneration and Economic Development replied that visitor figures for museums were declining on a national basis and the only ones bucking the trend were those who received government funding.

It was also noted that the decline in visitors last year had largely been attributable to the very popular gallery where the Mummy was housed being closed for a number of months for refurbishment  and Monday closures had also reduced the number of visitors for the past two years. 

Ms Hudd also advised that figures for the outreach service that the Museum provided to schools was not included in the visitor numbers.

The Committee were keen for Officers to find a way to better illustrate the footfall of the Museum which should include the outreach activities but separate out the TIC enquiries.  Ms Hudd would liaise with the Chairman and Vice-Chairman on the methodology for the Performance Indicators.

The Head of Regeneration and Economic Development suggested that an All Member Briefing be undertaken at the Museum to explain the 20 year plan and showcase the Museum.

RESOLVED:  That

1.  The summary of performance for Quarter 4 of 2017/18 for Key Performance Indicators (KPIs) be noted.

2.  The Head of Regeneration and Economic Development arrange an All Member Briefing to showcase the Museum and explain the 20 year plan.

Voting:  Unanimous