What this means
Valuing our differences and understanding how they can contribute to a better working environment and services that are fair and easy to access.
How we need to behave:
- Value Differences
Examples of this include: Involve others when looking for solutions, don’t always go to the obvious people. Listen to others’ points of view and be open-minded if they differ to yours. Accept people have different attitudes and views but work together towards the common goal.
- Question your own and others reactions and mind-set
Examples of this include: Challenge behaviour that you feel is unacceptable. Accept feedback on your own behaviour and actively seek to change it.
- Be open to new ideas and concepts
Examples of this include: Be positive about change – look for opportunities and benefits arising from the change, not just the negative aspects. Be flexible enough to deliver services in a way that is appropriate to the needs of customer/client/colleague and council.
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