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Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements contact us.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
The content listed below is non-accessible for the following reasons.
Non Compliance with Regulations
Some images do not have a text alternative, so the information in them is not available to people using a screen reader. This does not meet WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.
Content that’s not within the scope of the accessibility regulations
3rd party content
Our site includes 3rd party content and documents.
We cannot guarantee that all 3rd party content is accessible. We are not responsible for any 3rd party content.
Using 3rd party content or functionality
We often link to 3rd party websites or documents when there is useful information that relates to our services.
We often create content on 3rd party platforms. For example, we create video content on YouTube. We're responsible for making sure the content is accessible but we're not responsible for YouTube's platform.
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.
Some of our PDFs and Word documents are essential to providing our services. For example, we have forms saved as PDFs. By September 2020, we plan to either fix these or replace them with accessible HTML pages or online forms.
We're going to fully audit our site to identify any issues and create a plan of action to fix these issues. The testing will be carried out by ourselves. We will also assess whether fixing any issues will be a disproportionate burden.