Anti-social behaviour case review

It is a process which lets you ask your local Community Safety Partnership to review responses to incidents of anti-social behaviour.

The anti-social behaviour (ASB) case review has been introduced to help make sure that agencies are working together to resolve incidents of anti-social behaviour that are affecting residents' quality of life. We will do this by sharing information between agencies, reviewing the actions that have been taken and trying to reach a solution that will hopefully stop the incident from happening again.

The ASB case review does not replace any complaint procedure that organisations already have. It doesn't stop you from complaining to the Local Government Ombudsman or the Independent Police Complaints Commission either.

When it is used

It can be used if you have reported at least three incidents of anti-social behaviour to a relevant organisation in the previous six months. These are incidents where the same behaviour, nuisance, or problem has reoccurred and was reported within one month of it happening.

To report an incident of anti-social behaviour, please call the police on their non-emergency number, 101.

If you or someone you know is being bullied, harassed or abused because of race, religion, disability, sexuality or gender identity, then you can report it on the Independent Hate Crime Reporting line on 0800 138 1624.

How to use it

To use the ASB case review, you can complete our online form.

You will need to provide details of the date of each incident reported, who it was reported to, including name, organisation and/or reference number if available. You will also need to provide information about the incident that you reported. You will be asked to agree to allow your details and information to be shared with other agencies.

It can be used by anyone on behalf of a victim, but the victim's consent will be needed before the ASB case review can be used on their behalf.

Expectations

The process used to assess your application for a case review is outlined in the ASB case review process. The threshold for a review is outlined in section 6.

Appeals

If you aren't happy with the way your application has been handled or the response you get from the review panel, then you can request that a second review is carried out by an independent panel.