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Mid Kent Improvement Partnership (MKIP) and Mid Kent Services (MKS) Communications Plan 2015/16
Aim: for members and staff to understand and trust MKIP and MKS.
Our objectives are:
· Members to understand the aims of MKIP/MKS
· Members to understand the governance arrangements of MKIP/MKS
· Members to feel that they are involved in the MKIP/MKS decision making process
· Staff to understand the aims of MKIP/MKS
· Staff to understand the difference between MKIP/MKS
· Staff to feel informed of the MKIP/MKS decision making process
Who do we need to talk to?
1. Members
2. Staff
Key messages: 2015/16 is focussed on raising awareness of MKIP and MKS so that members and staff understand what they are, how they work and how they can get involved should they wish to do so. Depending on how this progresses, it may be appropriate to start using some key messages to emphasise the benefits of working in partnership these are:
Working in partnership:
· Makes the best use of residents’ Council Tax
· Saves money in the long term
· Makes services more resilient
· Increases job variety and security
How will we know our plan is a success?
The following measures will be used:
Members |
Staff |
66 per cent understand MKIP/MKS |
70 per cent understand MKIP/MKS |
66 per cent understand MKIP’s/MKS’ governance |
70 per cent understand MKIP’s/MKS’ governance |
66 per cent feel that they are involved in the decision making process |
70 per cent feel that they are informed of the decision making process |
How will we review success and what will we do with it?
The actions outlined in the table below will be implemented in 2015/16 and will be reviewed using the following methods:
· Member survey
· Staff surveys (using the MKIP/MKS survey and the internal surveys of the parent authorities)
The results will be fed back to Members, the MKIP board and communications and HR teams in the three authorities. This will then form part of an annual action plan.
Action |
Audience |
Date (when it is to be delivered) |
Method / Media for delivery (e.g. presentation, informal meeting, e-mail and so on) |
Who (who will deliver) |
Progress |
Members |
|
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MKIP board paperwork |
All members |
Agenda - prior to each MKIP board meeting Minutes - following each MKIP meeting |
Emailed to all Members Hard copies placed in Members’ Rooms |
Jane Clarke |
|
MKS annual report |
All members |
Tbc |
Emailed to all Members Hard copies placed in Members’ Rooms |
Jane Clarke |
|
MKIP Who’s who |
All members |
May 2015 – as part of induction |
Emailed to all Members Hard copies placed in Members’ Rooms |
Jane Clarke |
|
Member Briefing |
All members |
Tbc |
Presentation from MKIP Boards |
Relevant Chief Executive Relevant Lead Members and or MKS Director |
|
Member Briefing |
All members |
May 2015 – as part of induction |
Presentation from Heads of Service |
Jane Clarke to coordinate with relevant democratic services teams |
|
Member survey |
All members |
March 2016 |
Hard copy, email and possibly other electronic means |
Paul Taylor/Jane Clarke |
|
Action/Message |
Audience |
Date (when it is to be delivered) |
Method / Media for delivery (e.g. presentation, informal meeting, e-mail and so on) |
Who (who will deliver) |
Progress |
Staff |
|
||||
MKS Newsletter |
All staff |
Quarterly |
Email from communications team and/or distributed in monthly staff newsletters |
Paul Taylor/Jane Clarke to prepare. Communications Teams to distribute |
First edition issued in December 2014. |
MKIP Who’s who |
All staff |
Annually |
Email from communications team and/or distributed in monthly staff newsletters |
Paul Taylor/Jane Clarke to prepare. Communications Teams to distribute |
|
Intranet updates |
All staff |
May 2015 |
Intranets |
Paul Taylor/Jane Clarke to prepare. Communications Teams to distribute |
|
Explore capacity for dedicated partnership webpage |
All staff |
March 2016 |
Intranet |
Jane Clarke |
|
Staff survey |
All staff |
March 2016 |
Hard copy, email and possibly other electronic means |
Paul Taylor/Jane Clarke to prepare and to discuss distribution with communications teams |
|