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100706_Portfolio Holder Priority Statement_Marion Ring_Corporate Services-2010-11

Portfolio Holder Priority Statement

Councillor Mrs Ring Cabinet Member for Corporate Services

 

Introduction

I have just taken on the role of Cabinet Member for Corporate Services and I’m looking forward to getting to grips with the role quickly to ensure that we deliver the best possible services, for our residents within the current financial constraints. I welcome the work proposed by the Corporate Services Overview and Scrutiny Committee to look at improving customer access and service.

Areas of Responsibility

·         Legal and Human Resources

·         Risk Management

·         Council tax and Housing Benefits

·         Property, Procurement and Projects

·         Asset Management

·         Regulatory (Freedom of Information and Data Protection)

·         Customer Contact and Complaints

·         ICT and E-Government

·         Democratic Services

·         Land Charges

·         Budget Monitoring

·         Planning for Real

 

Portfolio Priorities for 2010-11

 

·         To have a Council that is fit for purpose with the right people in the right place at the right time.

·         Ensure we concentrate on what we as a council have in our power to deliver to ensure residents have effective and efficient services that deliver value for money.

·         Ensure that the Budget Setting process for 2011-12 clearly meets our priorities as a Council and therefore delivers the priorities of local people.

·         Ensure that local people have the opportunity to participate and have a real say in what happens in their local area by continuing neighbourhood planning in areas such as Shepway North, Shepway South and High Street Wards. This will be achieved through working with local ward councillors and local residents.

·         Continue to progress shared services within the portfolio.

·         Ensure that people can access a wider range of services in ways that suit them. This will be delivered through reviewing our website, using tools such as MOSAIC to profile our customers to ensure we deliver services appropriately.