Contact your Parish Council
CHE: Quarter 3 Performance Report APPENDIX 2
Key to performance ratings
|
Direction |
|
|
|
Performance has improved |
|
|
Previous data not captured |
|
|
Performance has declined |
|
N/A |
No previous data to compare |
|
RAG Rating |
|
|
|
Target not achieved |
|
|
Target slightly missed (within 10%) |
|
|
Target met |
|
|
Data Only |
Performance Summary
|
Green |
Amber |
Red |
N/A[1] |
Total |
|
|
KPIs |
2 |
0 |
1 |
8 |
11 |
|
Direction |
Up |
No Change |
Down |
N/A |
Total |
|
Last Quarter |
4 |
1 |
6 |
0 |
11 |
|
Last Year |
4 |
0 |
7 |
0 |
11 |
· 18.2% (2) of (11) targetable quarterly key performance indicators (KPIs) reportable to this Committee achieved their Quarter 3 (Q3) target1.
· Compared to last quarter (Q2 2022/23), performance for 36.4% (4) of (11) KPIs have improved, 9% (1) of (11) didn’t change and for 54.5% (6) of (11) KPIs have declined1.
- Compared to last year (Q3 2021/22), performance for 36.4% (4) of (11) KPIs have improved, and for 63.6% (7) of (11) KPIs have declined1.
Communities
|
Performance Indicator |
Q3 2022/23 |
||||
|
Value |
Target |
Status |
Short Trend (Last Quarter) |
Long Trend (Last Year) |
|
|
Number of households living in temporary accommodation last night of the month (NI 156 & SDL 009-00) (average taken from October – December) |
219 |
|
|
|
|
|
Number of households living in nightly paid temporary accommodation last night of the month (average taken from October – December) |
112 |
|
|
|
|
|
Percentage of successful Prevention Duty outcomes |
65.63% |
60% |
|
|
|
|
Number of households prevented or relieved from becoming homeless |
113 |
112.5 |
|
|
|
|
Percentage of successful Relief Duty outcomes |
45.79% |
60% |
|
|
|
|
Number of Rough Sleepers accommodated by the Council on the last night of the month (average taken from October – December) |
24 |
|
|
|
|
|
12 |
|
|
|
|
|
|
Number of households newly in temporary accommodation due to loss of tenancy and home ownership |
17 |
|
|
|
|
|
Number of homeless cases where the cause of homelessness is domestic abuse |
35 |
|
|
|
|
|
Percentage of CPWs to CPNs in period (CPT/SMP) |
10% |
|
|
|
|
|
Percentage of noise complaints followed up with diary sheets by a customer |
21.3% |
|
|
|
|
The “Percentage of successful Relief Duty outcomes” indicator outcome achieved a result of 45.79% which has grown against last quarter (42.17%), however declined against Q3 2021/22 (58.51%). An indicator missed its target by 14.2%.
The performance of 45.79% of homelessness relieved in the quarter demonstrates average performance and is much higher than the national average of homelessness relieved for the quarter of 38.2%, taken from the detailed LA tables for statutory homelessness Jan-Mar 22. It is also much higher than the Kent average of 33.8%, also taken from the LA tables for statutory homelessness.
It is recognised that relieving homelessness is more difficult than preventing homelessness, in particular with restricted access to the Private Rented Sector as a result of unaffordable market rents and an increase in demand for privately rented accommodation from those who are not economically disadvantaged.
Additionally, applicants who are in priority need and unintentionally homeless can only be owed the relief duty of 56 days, before they become owed the main housing duty, giving only a short window of opportunity to relieve homelessness.