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Draft Indicators 2024/25 for comment

Corporate Services Policy Advisory Committee

 

 

Additional Measures

Indicator

Responsible Officer

Committee

Current/New KPI?

Percentage of Ombudsman complaints upheld

Anna Collier

Corporate Services

New

Number of upheld Ombudsman complaints per 10,000 population

Anna Collier

Corporate Services

New

Council tax collection rates

Zoe Kent

Corporate Services

Current

Non-domestic rates collection rates

Zoe Kent

Corporate Services

Current

Level of band D council tax rates

Adrian Lovegrove

Corporate Services

New

Non-ringfenced reserves as percentage of net revenue expenditure

Adrian Lovegrove

Corporate Services

New

Non-ringfenced reserves as percentage of service spend

Adrian Lovegrove

Corporate Services

New

Debt servicing as percentage of core spending power

Adrian Lovegrove

Corporate Services

New

Total debt as percentage of core spending power

Adrian Lovegrove

Corporate Services

New

Percentage of households receiving Council Tax Support (CTS)

Zoe Kent

Corporate Services

Current

Percentage of vacant MBC - owned commercial space (excluding property for development)

Katie Exon

Corporate Services

Current

Percentage reduction in carbon emissions - Buildings (scope 1 and 2)

Anna Collier

Corporate Services

New

Percentage reduction in carbon emissions - Fleet

Anna Collier

Corporate Services

New