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110215 FWP Q3 ET Exception appendix B

Environment & Transportation Quarter 3 Key Performance Indicator Exception Report     

                                                                                       


 

 

 

 

 

 

PI Status

Alert

Warning (within 10% of target)

Unknown

Direction of Travel*

Improving

No Change

Getting Worse

 


 

*Direction of travel is assessed by comparing the performance for the current period against the same period for the previous year. Quarter 3 20010/11 has been assessed against Quarter 3 2009/10.


 

 

A place to achieve, prosper and thrive

KO 005 Reduce traffic congestion and support economic growth through the development of a sustainable transport strategy


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PI Ref

Indicator Description

2009/10

Out-turn

Q1 2010/11

Q2 2010/11

Q3 2010/11

Q4 2010/11

Year to date

Annual Target 2010/11

Responsible Officer

Expected Outcome

Direction of Travel

2010/11

Status

Target

Value

KPI 012

Number of onboard Park & Ride bus transactions

445,129

104,014

110,103

112,500

82,190

 

296,307

450,000

Michael Thornton

Annual target will not be achieved

There has been a 35% decrease in the number of on board transactions compared to the same period in 2009/10. The impact of the snow experienced in late November and in December and the profiled customer levels for remainder of the year mean that the target will not be achieved. It is expected that the final out-turn for this indicator will be around 400,000 transactions. 


 

 

A place that is clean and green

KO 006 Enhance the Council’s parks, green spaces and natural habitats through initiatives like the Mote Park improvement project


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PI Ref

Indicator Description

2009/10

Out-turn

Q1 2010/11

Q2 2010/11

Q3 2010/11

Q4 2010/11

Year to date

Annual Target 2010/11

Responsible Officer

Expected Outcome

Direction of Travel

2010/11

Status

Target

Value

KPI 014

Footfall in Mote Park

 

268,015

277,256

Set baseline

153,428

 

698,699

Set Baseline

Jason Taylor

Target will be met

KPI 015

Improvements to the accessibility of parks and open spaces measured through footfall (compared to previous year)

16,397

4,425

5,096

4,141

1,911

 

11,432

16,561

Jason Taylor

Target will be slightly missed

The quarterly figures have continued along the same profile as previous years. Although the quarter 3 figure only show a 3% reduction compared to the previous year, the year to date figure shows that footfall in parks is –18% compared to 2009/10. Analysis of the last four years shows that quarter 1 and 2 of 2009/10 were exception high (For example the quarter 1 figure for 2009/10 was 82% above the three year average for quarter 1). If the final quarter follows the profile of previous years it is unlikely that the annual target will be achieved.


 

 

A place that is clean and green

KO 007 Maintain a clean and pleasant environment for people who live in and visit the borough


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PI Ref

Indicator Description

2009/10

Out-turn

Q1 2010/11

Q2 2010/11

Q3 2010/11

Q4 2010/11

Year to date

Annual Target 2010/11

Responsible Officer

Expected Outcome

Direction of Travel

2010/11

Status

Target

Value

KPI 019

Satisfaction with street cleaning

64%

60.32%

55.7%

67%

55.85%

 

56.81%

67%

Jonathan Scott

Annual target will not be achieved

The figures are following same profile as previous year. A performance in several individual wards has improved and the response rate remains good at around 20%. This indicator is about perception which can be easily influenced and therefore may not be a true reflection of the actual cleanliness of the borough. The survey cards have been amended to allow more comments from residents about how the services can be improved however, at this stage is it likely that the annual target will not be achieved.


 

 

 

A place that is clean and green

KO 010 Reduce the amount of waste produced by local people and increase the proportion of waste reused or recycled


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PI Ref

Indicator Description

2009/10

Out-turn

Q1 2010/11

Q2 2010/11

Q3 2010/11

Q4 2010/11

Year to date

Annual Target 2010/11

Responsible Officer

Expected Outcome

Direction of Travel

2010/11

Status

Target

Value

NI 191

Residual household waste per household

608.89

161.63

146.61

143.58

N/A

 

308.24

574.30

Jennifer Gosling

Target will be slightly missed

Data for this indicator is supplied by Kent Country Council and therefore subject to a time delay. Quarter 3 data will reported in the Annual Performance Plan.  Please note Quarter 2 data which was not available when the Quarter 2 report went to Cabinet and the year to date figure which is for the period 1st April 2010 to 30th September 2010. When the target was set it was expected that the food waste collection would have been operational in October 2010, which would have reduced the amount of residual waste, as this programme has been delayed is it likely that the annual target will be marginally missed.

NI 192

Percentage of household waste sent for reuse, recycling and composting

30.06%

33.01%

33.07%

34.00%

N/A

 

33.04%

34.00%

Jennifer Gosling

Target will be slightly missed

Data for this indicator is supplied by Kent Country Council and therefore subject to a time delay. Quarter 3 data will reported in the Annual Performance Plan.  Please note Quarter 2 data which was not available when the Quarter 2 report went to Cabinet and the year to date figure which is for the period 1st April 2010 to 30th September 2010. When the target was set it was expected that the food waste collection would have been operational in October as this programme has been delayed is it likely that the annual target will be marginally missed.