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Environment & Transportation Quarter 3 Key Performance Indicator Exception Report
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*Direction of travel is assessed by comparing the performance for the current period against the same period for the previous year. Quarter 3 20010/11 has been assessed against Quarter 3 2009/10.
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A place to achieve, prosper and thrive KO 005 Reduce traffic congestion and support economic growth through the development of a sustainable transport strategy |
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PI Ref |
Indicator Description |
2009/10 Out-turn |
Q1 2010/11 |
Q2 2010/11 |
Q3 2010/11 |
Q4 2010/11 |
Year to date |
Annual Target 2010/11 |
Responsible Officer |
Expected Outcome |
Direction of Travel |
2010/11 Status |
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Target |
Value |
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KPI 012 |
Number of onboard Park & Ride bus transactions |
445,129 |
104,014 |
110,103 |
112,500 |
82,190 |
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296,307 |
450,000 |
Michael Thornton |
Annual target will not be achieved |
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There has been a 35% decrease in the number of on board transactions compared to the same period in 2009/10. The impact of the snow experienced in late November and in December and the profiled customer levels for remainder of the year mean that the target will not be achieved. It is expected that the final out-turn for this indicator will be around 400,000 transactions. |
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A place that is clean and green KO 006 Enhance the Council’s parks, green spaces and natural habitats through initiatives like the Mote Park improvement project |
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PI Ref |
Indicator Description |
2009/10 Out-turn |
Q1 2010/11 |
Q2 2010/11 |
Q3 2010/11 |
Q4 2010/11 |
Year to date |
Annual Target 2010/11 |
Responsible Officer |
Expected Outcome |
Direction of Travel |
2010/11 Status |
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Target |
Value |
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KPI 014 |
Footfall in Mote Park |
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268,015 |
277,256 |
Set baseline |
153,428 |
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698,699 |
Set Baseline |
Jason Taylor |
Target will be met |
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KPI 015 |
Improvements to the accessibility of parks and open spaces measured through footfall (compared to previous year) |
16,397 |
4,425 |
5,096 |
4,141 |
1,911 |
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11,432 |
16,561 |
Jason Taylor |
Target will be slightly missed |
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The quarterly figures have continued along the same profile as previous years. Although the quarter 3 figure only show a 3% reduction compared to the previous year, the year to date figure shows that footfall in parks is –18% compared to 2009/10. Analysis of the last four years shows that quarter 1 and 2 of 2009/10 were exception high (For example the quarter 1 figure for 2009/10 was 82% above the three year average for quarter 1). If the final quarter follows the profile of previous years it is unlikely that the annual target will be achieved. |
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A place that is clean and green KO 007 Maintain a clean and pleasant environment for people who live in and visit the borough |
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PI Ref |
Indicator Description |
2009/10 Out-turn |
Q1 2010/11 |
Q2 2010/11 |
Q3 2010/11 |
Q4 2010/11 |
Year to date |
Annual Target 2010/11 |
Responsible Officer |
Expected Outcome |
Direction of Travel |
2010/11 Status |
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Target |
Value |
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KPI 019 |
Satisfaction with street cleaning |
64% |
60.32% |
55.7% |
67% |
55.85% |
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56.81% |
67% |
Jonathan Scott |
Annual target will not be achieved |
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The figures are following same profile as previous year. A performance in several individual wards has improved and the response rate remains good at around 20%. This indicator is about perception which can be easily influenced and therefore may not be a true reflection of the actual cleanliness of the borough. The survey cards have been amended to allow more comments from residents about how the services can be improved however, at this stage is it likely that the annual target will not be achieved. |
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A place that is clean and green KO 010 Reduce the amount of waste produced by local people and increase the proportion of waste reused or recycled |
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PI Ref |
Indicator Description |
2009/10 Out-turn |
Q1 2010/11 |
Q2 2010/11 |
Q3 2010/11 |
Q4 2010/11 |
Year to date |
Annual Target 2010/11 |
Responsible Officer |
Expected Outcome |
Direction of Travel |
2010/11 Status |
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Target |
Value |
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NI 191 |
Residual household waste per household |
608.89 |
161.63 |
146.61 |
143.58 |
N/A |
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308.24 |
574.30 |
Jennifer Gosling |
Target will be slightly missed |
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Data for this indicator is supplied by Kent Country Council and therefore subject to a time delay. Quarter 3 data will reported in the Annual Performance Plan. Please note Quarter 2 data which was not available when the Quarter 2 report went to Cabinet and the year to date figure which is for the period 1st April 2010 to 30th September 2010. When the target was set it was expected that the food waste collection would have been operational in October 2010, which would have reduced the amount of residual waste, as this programme has been delayed is it likely that the annual target will be marginally missed. |
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NI 192 |
Percentage of household waste sent for reuse, recycling and composting |
30.06% |
33.01% |
33.07% |
34.00% |
N/A |
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33.04% |
34.00% |
Jennifer Gosling |
Target will be slightly missed |
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Data for this indicator is supplied by Kent Country Council and therefore subject to a time delay. Quarter 3 data will reported in the Annual Performance Plan. Please note Quarter 2 data which was not available when the Quarter 2 report went to Cabinet and the year to date figure which is for the period 1st April 2010 to 30th September 2010. When the target was set it was expected that the food waste collection would have been operational in October as this programme has been delayed is it likely that the annual target will be marginally missed. |
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