Contact your Parish Council
|
Service |
Total |
On Time |
Late |
% On Time |
Service |
Policy |
Staff |
Time taken |
Lack of contact |
Information provision |
Discrimination |
|
Building Surveying |
1 |
1 |
0 |
100% |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
|
Council Tax or Business Rates |
4 |
3 |
1 |
75% |
3 |
0 |
0 |
0 |
0 |
1 |
0 |
|
Customer Services (mainly Contact Centre) |
8 |
6 |
2 |
75% |
3 |
1 |
3 |
0 |
0 |
0 |
1 |
|
Development Control |
25 |
24 |
1 |
96% |
6 |
7 |
1 |
8 |
2 |
1 |
0 |
|
Grounds Maintenance |
4 |
4 |
0 |
100% |
2 |
1 |
0 |
1 |
0 |
0 |
0 |
|
Hazlitt Theatre |
1 |
0 |
1 |
0% |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Housing and Council Tax Benefits |
3 |
3 |
0 |
100% |
3 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Housing Options, Private Sector Housing or Housing Policy |
9 |
2 |
7 |
22% |
3 |
2 |
1 |
1 |
1 |
1 |
0 |
|
IT Support |
1 |
1 |
0 |
100% |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Markets in Maidstone |
1 |
1 |
0 |
100% |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Parking Enforcement |
9 |
9 |
0 |
100% |
4 |
2 |
2 |
0 |
1 |
0 |
0 |
|
Parks and leisure |
2 |
1 |
1 |
50% |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Planning Enforcement |
3 |
3 |
0 |
100% |
1 |
0 |
0 |
1 |
1 |
0 |
0 |
|
Pollution (mainly Litter Enforcement) |
10 |
10 |
0 |
100% |
3 |
1 |
6 |
0 |
0 |
0 |
0 |
|
Street Sweeping |
1 |
1 |
0 |
100% |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
|
Vehicle licensing |
1 |
0 |
1 |
0% |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Waste Collection |
19 |
19 |
0 |
100% |
12 |
3 |
2 |
0 |
1 |
1 |
0 |
|
TOTAL |
102 |
88 |
14 |
86% |
46 |
18 |
16 |
11 |
6 |
4 |
1 |
2011 Q3 complaints data (Stage 1)