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Appendix B: 2012/13 Q1 complaints satisfaction survey responses
Service |
Total |
Very satisfied |
Satisfied |
Neither satisfied nor dissatisfied |
Dissatisfied |
Very dissatisfied |
Benefits |
1 |
1 |
0 |
0 |
0 |
0 |
Bereavement Services |
1 |
0 |
0 |
1 |
0 |
0 |
Cleansing |
1 |
0 |
1 |
0 |
0 |
0 |
Customer Services |
1 |
0 |
0 |
1 |
0 |
0 |
Democratic Services |
2 |
0 |
0 |
0 |
1 |
1 |
Development Control |
1 |
0 |
0 |
1 |
0 |
0 |
Economic Development |
8 |
1 |
2 |
1 |
1 |
3 |
Environmental Enforcement |
1 |
0 |
0 |
0 |
0 |
1 |
Hazlitt Theatre |
1 |
0 |
0 |
0 |
0 |
1 |
Housing Options, Private Sector Housing or Housing Policy |
1 |
1 |
0 |
0 |
0 |
0 |
Museum |
1 |
0 |
0 |
0 |
0 |
1 |
Parking |
3 |
0 |
1 |
2 |
0 |
0 |
Revenues |
2 |
0 |
2 |
0 |
0 |
0 |
Spatial Planning |
2 |
0 |
1 |
0 |
0 |
1 |
Waste Services |
14 |
3 |
5 |
1 |
2 |
3 |
TOTAL |
40 |
6 |
12 |
7 |
4 |
11 |