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Appendix B: 2012/13 Q1 complaints satisfaction survey responses
|
Service |
Total |
Very satisfied |
Satisfied |
Neither satisfied nor dissatisfied |
Dissatisfied |
Very dissatisfied |
|
Benefits |
1 |
1 |
0 |
0 |
0 |
0 |
|
Bereavement Services |
1 |
0 |
0 |
1 |
0 |
0 |
|
Cleansing |
1 |
0 |
1 |
0 |
0 |
0 |
|
Customer Services |
1 |
0 |
0 |
1 |
0 |
0 |
|
Democratic Services |
2 |
0 |
0 |
0 |
1 |
1 |
|
Development Control |
1 |
0 |
0 |
1 |
0 |
0 |
|
Economic Development |
8 |
1 |
2 |
1 |
1 |
3 |
|
Environmental Enforcement |
1 |
0 |
0 |
0 |
0 |
1 |
|
Hazlitt Theatre |
1 |
0 |
0 |
0 |
0 |
1 |
|
Housing Options, Private Sector Housing or Housing Policy |
1 |
1 |
0 |
0 |
0 |
0 |
|
Museum |
1 |
0 |
0 |
0 |
0 |
1 |
|
Parking |
3 |
0 |
1 |
2 |
0 |
0 |
|
Revenues |
2 |
0 |
2 |
0 |
0 |
0 |
|
Spatial Planning |
2 |
0 |
1 |
0 |
0 |
1 |
|
Waste Services |
14 |
3 |
5 |
1 |
2 |
3 |
|
TOTAL |
40 |
6 |
12 |
7 |
4 |
11 |