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Enc. 3 for Refresh of the Improvement Plan for 2013/14

APPENDIX B

 

SCRUTINY COMMITTEE RECOMMENDATION ACTION AND IMPLEMENTATION PLAN (SCRAIP)

 

Committee:   Corporate Services Overview and Scrutiny Committee

 

Meeting Date:           8 January 2013

 

Minute №:     68

           

Topic:             Refresh of the Improvement Plan for 2013-16

 

Recommendation[i]

Cabinet

Member[ii]

Response[iii]

 

Timetable[iv]

Lead Officer[v]

 

It was recommended that:

 

a)    The reference to Covalent includes a definition to explain that it is the Council’s Performance Management System;

 

Leader

Agreed.  Change incorporated in Improvement Plan.

Feb 2013

Georgia Hawkes

b)    References to ‘customer centricity’ be changed to  ‘customer centred’;

 

Leader

Agreed.  Change incorporated in Improvement Plan.

Feb 2013

Georgia Hawkes

c)    In appendix B, Priority workstreams, under Customer services delivery – Progress April-October 2012 that the first bullet point entry be changed to read ‘taken action to improve customer service delivery.’

 

Leader

Agreed. 

Feb 2013

Georgia Hawkes

d)    In appendix 1, Future plans for priority services areas in Transformation and External challenge workstreams, under Integrated Transport Strategy, that a reference be included in the column entitled ‘Longer Term’ to the review and  implementation of  a Parking Strategy; and

 

Leader

Agreed.  Change incorporated in Improvement Plan.

Feb 2013

Georgia Hawkes

e)    In appendix 1, Future plans for priority services areas in Transformation and External challenge workstreams, under Revenues and Benefits in 2013/14 column – the statement relating to empty properties be changed to read in Plan English.

 

Leader

Agreed.  Change incorporated in Improvement Plan.

Feb 2013

Georgia Hawkes

 

 

 

 

 

 

 

 

 

 

 

Notes on the completion of SCRAIP

 



[i] Report recommendations are listed as found in the report.

 

[ii] Insert in this box the Cabinet Member whose portfolio the recommendation falls within.

 

[iii] The Officer/Cabinet Member responsible for responding to the recommendation should indicate in this box either the acceptance or rejection of the recommendation.

If the recommendation is rejected an explanation for its rejection should be provided.  The ‘timetable’ and ‘lead officer’ boxes can be left blank

If the recommendation is accepted an explanation of the action to be taken to implement the recommendation should be recorded in this box.  Please also complete the ‘timetable’ and ‘lead officer’ boxes.

 

[iv] The Officer/Cabinet Member responsible for responding to the recommendation should indicate in this box when the action in indicated in the previous box will be implemented.

 

[v] The Officer/Cabinet Member responsible for responding to the recommendation should indicate in this box the Officer responsible for the implementation of the action highlighted in the ‘response’ box.