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Appendix B: 2014-2015 Quarter 1 Complaint Handling Satisfaction Survey Responses
Service |
Total |
Very satisfied |
Satisfied |
Neither satisfied nor dissatisfied |
Dissatisfied |
Very dissatisfied |
Development Management |
4 |
0 |
1 |
1 |
0 |
2 |
Electoral Registration |
1 |
0 |
0 |
0 |
0 |
1 |
Environmental Enforcement |
2 |
0 |
0 |
0 |
0 |
2 |
Environmental Services |
6 |
3 |
0 |
0 |
0 |
3 |
Housing Options |
2 |
1 |
1 |
0 |
0 |
0 |
Licensing |
1 |
0 |
1 |
0 |
0 |
0 |
Parking Services |
3 |
2 |
0 |
0 |
1 |
0 |
Parks and Leisure* |
36 |
10 |
11 |
3 |
3 |
8 |
Planning Enforcement |
1 |
0 |
0 |
0 |
0 |
1 |
Private Sector Housing |
1 |
1 |
0 |
0 |
0 |
0 |
Revenues |
1 |
0 |
0 |
0 |
0 |
1 |
TOTAL |
58 |
17 |
14 |
4 |
4 |
18 |
* One survey was received back for this service without the customer satisfaction section filled in.