You can view your parking ticket information and photos online.
You have the right to appeal a parking ticket within 14 days.
We'll need the following information:
- Parking ticket reference. The eight digit number starts with MD
- Registration number of the vehicle
- Full name and address of the person appealing
The case will be put on hold until a decision is made.
You can pay or appeal your parking ticket online.
Pay or appeal your parking ticket
You can also do this in writing by writing to: Parking Services
Maidstone Borough Council
PO Box 249
When you make an appeal online, a message will appear at the end of the form. This is informing you that your appeal has been submitted, not that your appeal is successful. It may still take up to three weeks for a decision to be made.
If an appeal is successful the charge will be waived and written confirmation will be sent.
If an appeal is refused a further 14 days to pay at the 50% discounted rate will be granted. Should the person remain dissatisfied with the decision, a formal appeal may be made on the Notice to Owner documents, which are served to the registered keeper after 28 days. The discounted charge will no longer apply.
If a formal appeal on the Notice to Owner is refused a Notice of Rejection will be sent with documents to appeal further to the Traffic Penalty Tribunal, where an independent adjudicator will review the case and make a final decision. This is binding on the person appealing and the council.
For more information on the enforcement process visit the PATROL website.
View the guidelines for the consideration of challenges against Penalty Charge Notices.