Noise

Noise problems we can deal with:

• Noise in the home including amplified music and DIY
• Industrial and commercial noise
• Agricultural noise
• Barking dogs
• Leisure activities. For example clay pigeon shoots, concerts, motor events, model aircraft
• Stationary vehicles, equipment and machinery in the street
• Intruder alarms or vehicle alarms
• Construction sites and demolition work

Noise problems we can’t deal with:

• Slamming doors
• Raised voices
• Children
• Moving traffic (This is dealt with by Kent County Council)
• Aircraft – fixed wing and helicopters Armed Forces activities (Civil Aviation Authority deal with this)

If you're experiencing problems you can deal with these issues by going to the Maidstone Mediation Services website, the Citizens Advice Bureau website or by seeking legal advice.

Useful documents

• Using fireworks
• Barking Dogs leaflet
• Too loud leaflet

Neighbours

Neighbour noise can have a huge impact on people’s lives.

Before reporting a noise problem try to:

• Build a relationship with your neighbour
• Have a quiet word with your neighbour about the problem
• If you need to, have another word and explain the impact it is having on you and your family
• Use the Maidstone Mediation Services website or call 01622 692843
• If they live in a rented or housing association property contact your neighbour’s landlord to talk about the issues

If you have tried the appropriate steps above and they haven't worked you can report a noise problem to us.

Commercial

Commercial noise can be from nightclubs, pubs and businesses and is dealt with in a similar way to neighbour noise.

Before reporting a noise problem you should try and speak with the business first to explain the issue. More often than not, this will solve the problem straight away. If it doesn’t you can report the noise to us and we can investigate.

Developers

Noise should be considered by developers when submitting planning applications. Please see the Planning pages for advice.