Customer Services
Christmas period
Our offices are closed from 12pm 24 December 2024 until 2 January 2025.
The Maidstone Link is currently closed, you can contact us using our 'Contact us' section.
Our Customer services team are based in the Maidstone Link. The Maidstone Link sees customer services working under the same roof as the Maidstone Job Centre Plus.
You can upload your documents from home. You’ll just need a camera on the device being used at home or a scanner.
Opening times
| Day | Open | Closed |
|---|---|---|
| Monday | 9am | 4:30pm |
| Tuesday | 9am | 4:30pm |
| Wednesday | 9am | 4:30pm |
| Thursday | 9am | 4:30pm |
| Friday | 9am | 4pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Between 12-1:30pm our phone lines are closed
Our address
If you cannot complete your service or transaction online or by phone, the address for the Maidstone Link is:
Maidstone LinkKing Street
Maidstone
ME14 1FW
Services inside the Link
Public toilets
We have two unisex public toilets available for use, which also have a baby changing station inside. In addition we have a disabled access toilet too, suitable for wheelchair users.