Find and Contact Us
How to contact us, find us, make a complaint or give feedback.
Our main services
Contact us
Get help with council services and see how to contact the right team by phone, email or online.
Customer Services
Find out about our customer services team, their location and opening hours.
Making a complaint
Guidance on making a complaint, how complaints are handled and how to request a review.
Tell us if you have received a good service
Tell us about good service you have received from the council or a member of staff.
Where we are located
Get the address for our offices and see where we are located on a map.
Out of Hours Contact
Information about our out-of-hours service and how to get help with urgent issues when our offices are closed.
Complain about a councillor
Guidance on making a complaint about a councillor, including eligibility, evidence requirements and the investigation process.
Our Partner Agencies
Information about the organisations we work with and the services they provide.