Severe weather emergency protocol (SWEP)


The Severe Weather Emergency Protocol (SWEP) is used throughout Maidstone to help those sleeping rough in our locality during extreme weather. The SWEP solution and type of accommodation may differ from local authority area to area but will generally provide a safe and warm place for street-homeless people to stay overnight.

Emergency accommodation

Those needing to access emergency accommodation during bad weather should contact their district council’s Housing Options team. The Housing Options team for Maidstone can be contacted at:01622 602000.

Alternatively, those looking for winter shelter can approach Restoring Hands - register by calling01622 296450 or by email. Alternatively, attend in person at:

Restoring Hands

George Street
ME15 6TP

The charity Porchlight also operates a county-wide outreach service.  Call 08005677699 or visit the Porchlight website.