Universal Credit and Housing Benefit
If you need help with your housing payments, you should apply for Universal Credit on GOV.UK.
Some people may be entitled to Housing Benefit instead. This includes people who
- are of state pension age
- live in supported accommodation (hostels or sheltered housing)
- live in temporary accommodation provided by Maidstone Council
To apply for Housing Benefit you will need to complete our online form using the link below.
If you have any problems with completing the online form, please contact us on 01622 602557
The online form will also work out if you're entitled to Council Tax Support.
If you do not have all the evidence you can send the form in first and then upload the proof later.
What is Housing Benefit
Housing Benefit helps you pay your rent if you are on a low income. The amount of housing benefit you get is worked out by looking at:
- how much money you have coming in;
- your circumstances and the amount of rent you have to pay
- the amount of savings you have. You need to have less than £16,000 savings to qualify. But you may have more savings than this and still get Housing Benefit if you or your partner get the guaranteed part of Pension Credit
Use the Benefit Calculator to see what help you can get.
Who is Housing Benefit for?
- people who pay rent, and have a low income, including those who work or are self-employed.
- tenants living in a council property, housing association property, privately rented property (the allowance for these tenants is known as Local Housing Allowance and the rates are set separately) and hostels.
- you own your own home and pay a mortgage
- have a higher income
- have more than £16,000 in savings (unless you claim guaranteed pension credit)
We need to see the documents that prove you need benefit before we can pay you. They can either be originals or copies.
You can send them to us using our online form or by post to:Benefits
Evidence you need to provide:
- National Insurance numbers for you and your partner. Your partner needs to be someone you’re married to or living with as though you’re married.
- Identity for you and your partner. For example a passport or driving licence.
- Capital, savings and investments, including all bank and building society current and savings accounts.
- Earnings of everyone living with you, including your partner and anyone else over 18.
- Any other income.
- Benefits, allowances or pensions.
- Proof of rent liability (tenancy agreement).
Appeal a Decision
How is the overpayment paid back?
- if you are still getting Housing Benefit, we may reduce your payments to recover the overpayment
- if we are not paying your Housing Benefit, we may send you a bill and you should make arrangements to pay us
- if we paid your landlord your benefit then, in certain circumstances, we may ask the landlord to repay the overpayment
- we can ask your employer to set up an attachment to your earnings
- we can ask the Department for Works and Pensions to take money out of other benefits you might receive to collect the overpayment
- in cases where you have moved out of the area, we can take money from any housing benefit paid to you by another council
- you may be sent a bill. You will be able to pay online or by calling our automated payments line on 01622 602544 and choose 5
Direct earnings attachments
If you have an overpayment
Local Authorities have been given the power to recover overpaid Housing Benefit by taking deductions from your earnings without the need to apply for a court order. This is known as a direct earning attachment (DEA), if you want to find out more about DEA's view our guides below.
If you're an employer
You have a legal obligation unless you are a new business. In such cases you are not obliged to operate a DEA although you may do so.
If you fail to comply with your duties, you could be subject, on conviction, to a fine of up to £1000.
Local Housing Allowance
What is Local Housing Allowance?
How do I find out my LHA rate?
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- each couple
- two children of the same sex under 16
- two children under 10 regardless of sex
- other person aged 16 or over
- an external overnight carer (evidence will need to be provided for this)