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2018/19 Key Performance Indicators Update Quarter 3
- Appendix 1: Key Performance Indicator Update Quarter 3 18/19, item 165 PDF 205 KB View as HTML (165/2) 44 KB
- Urgent Update - Amended Appendix 1 Key Performance Indicator Update, item 165 PDF 202 KB View as HTML (165/3) 44 KB
Ms Anna Collier, Policy and Information Manager, informed the Committee that three of four indicators had exceeded targets for Quarter 3. These had also improved when compared to the same quarter in 2017/18. Affordable Homes Delivered was below the target for Quarter 3, however, this KPI had exceeded targets in Quarter 1 and Quarter 2. It had therefore exceeded the year to date target. Ms Collier stated that data regarding new Key Performance Indicators (KPIs), following approval of the Local Enforcement Plan by this Committee on 6 November 2018, had been included in the covering report. These KPIs were being tested, and feedback on the presentation of these indicators was welcomed. Furthermore, following agreement of the vision, priorities and outcomes of the Strategic Plan, KPIs were to be reviewed and developed for 2019/20. Members were invited to provide feedback on KPIs with Officers in March 2019.
The Committee commented that the presentation of the KPI regarding Affordable Houses Delivered required consideration as part of the upcoming KPI review. It was stated that although the indicator was highlighted as off track for Quarter 3, it was ahead of target for the year and was therefore not a concern. The “red” rating for the indicator was therefore misleading. With regards to the new KPIs for Enforcement, the Committee suggested that consideration be given to Outstanding Cases. The target figure for Outstanding Cases needed to be defined, to ensure that the KPI clearly conveyed positive or negative trends.
RESOLVED: That the summary of performance for Quarter 3 of 2018/19 for Key Performance Indicators (KPIs) be noted.