Agenda item
Residents' Satisfaction Survey
- Meeting of Cabinet., Wednesday 14th March, 2012 6.30 pm (Item 157.)
- View the background to item 157.
Minutes:
The Cabinet considered the joint report of the Head of Communications and Performance and the Scrutiny Officer regarding the Residents’ Satisfaction Survey.
RESOLVED:
1. That the results of the 2011-12 residents’ satisfaction survey be noted.
2. That it be noted that the findings and residents priorities for actions will be built into corporate service level planning.
Supporting documents:
-
Cabinet, Council or Committee Report for Residents Satisfaction Survey, item 157.
PDF 65 KB View as HTML (157./1) 44 KB -
Appendix 1 - MBC Residents Satisfaction Report D3 - Prepared by Lake Market Research, item 157.
PDF 339 KB
-
Appendix 2 - Q1, item 157.
PDF 34 KB View as HTML (157./3) 10 KB
-
Appendix 2 - Q2, item 157.
PDF 33 KB View as HTML (157./4) 10 KB
-
Appendix 2 - Q3, item 157.
PDF 32 KB View as HTML (157./5) 10 KB
-
Appendix 2 - Q4, item 157.
PDF 32 KB View as HTML (157./6) 10 KB
-
Appendix 2 - Q5a Recycling, item 157.
PDF 38 KB View as HTML (157./7) 10 KB
-
Appendix 2 - Q5b Refuse, item 157.
PDF 34 KB View as HTML (157./8) 10 KB
-
Appendix 2 - Q5c Leisure, item 157.
PDF 34 KB View as HTML (157./9) 10 KB
-
Appendix 2 - Q5d Parks, item 157.
PDF 36 KB View as HTML (157./10) 10 KB
-
Appendix 2 - Q5e Street Cleaning, item 157.
PDF 34 KB View as HTML (157./11) 10 KB
-
Appendix 2 - Q6 MBC Runs, item 157.
PDF 36 KB View as HTML (157./12) 10 KB
-
Q7, item 157.
PDF 33 KB View as HTML (157./13) 10 KB
-
Appendix 2 - Q8 VFM, item 157.
PDF 37 KB View as HTML (157./14) 10 KB
-
Appendix 2 - Q9a, item 157.
PDF 46 KB View as HTML (157./15) 10 KB
-
Appendix 2 - Q9a Chart, item 157.
PDF 34 KB View as HTML (157./16) 10 KB
-
Appendix 2 - Q9b, item 157.
PDF 44 KB View as HTML (157./17) 10 KB
-
Appendix 2 - Q9b Chart, item 157.
PDF 35 KB View as HTML (157./18) 10 KB
-
Appendix 2 - Q9c, item 157.
PDF 42 KB View as HTML (157./19) 10 KB
-
Appendix 2 - Q9c Chart, item 157.
PDF 34 KB View as HTML (157./20) 10 KB
-
Appendix 2 - Q11, item 157.
PDF 30 KB View as HTML (157./21) 10 KB
-
Appendix 2 - Q11 Chart, item 157.
PDF 30 KB View as HTML (157./22) 10 KB
-
Appendix 2 - Q12, item 157.
PDF 38 KB View as HTML (157./23) 10 KB
-
Appendix 2 - Q12 Chart, item 157.
PDF 31 KB View as HTML (157./24) 10 KB