Licensing - Maidstone - Monthly Performance - 2020/21

 

 


 

Code

LIC 006

Short Name

Length of time from validation to issue of HC and dual driver licences (Percentage within 10 days)

 

Value

Target

Status

Issued within 10 days

Total number issued

April 2020

100%

90%

1

1

May 2020

100%

90%

1

1

June 2020

100%

90%

3

3

July 2020

100%

90%

1

1

August 2020

100%

90%

1

1

September 2020

100%

90%

1

1

October 2020

100%

90%

4

4

November 2020

100%

90%

2

2

December 2020

100%

90%

1

1

January 2021

100%

90%

6

6

February 2021

100%

90%

4

4

March 2021

100%

90%

5

5


 

Code

LIC 007

Short Name

Length of time from validation to issue of PH driver licence (Percentage issued within 10 days)

 

Value

Target

Status

Issued within 10 days

Total number issued

April 2020

100%

90%

4

4

May 2020

100%

90%

3

3

June 2020

100%

90%

3

3

July 2020

100%

90%

2

2

August 2020

100%

90%

2

2

September 2020

100%

90%

1

1

October 2020

100%

90%

1

1

November 2020

87.5%

90%

7

8

December 2020

100%

90%

6

6

January 2021

100%

90%

8

8

February 2021

100%

90%

6

6

March 2021

100%

90%

7

7


 

Code

LIC 008

Short Name

Percentage of PHO licences issued within 10 days

 

Value

Target

Status

Issued in 10 days

Total number issued

April 2020

100%

90%

1

1

May 2020

100%

90%

3

3

June 2020

100%

90%

1

1

July 2020

100%

90%

1

1

August 2020

100%

90%

1

1

September 2020

100%

90%

1

1

October 2020

100%

90%

1

1

November 2020

100%

90%

1

1

December 2020

100%

90%

2

2

January 2021

100%

90%

1

1

February 2021

100%

90%

1

1

March 2021

100%

90%

1

1


 

Code

LIC 010

Short Name

Premises compliance

 

Value

Target

Status

Numerator

Denominator

April 2020

15

7

 

 

May 2020

21

7

 

 

June 2020

7

7

 

 

July 2020

7

7

 

 

August 2020

8

7

 

 

September 2020

9

7

 

 

October 2020

12

7

 

 

November 2020

11

7

 

 

December 2020

8

7

 

 

January 2021

7

7

 

 

February 2021

8

7

 

 

March 2021

10

7

 

 


 

Code

LIC 017

Short Name

The percentage of renewal invitations sent out by deadline

 

Value

Target

Status

No. sent within deadlines

No. of renewal invitations

April 2020

100.00%

95.00%

37

37

May 2020

95.45%

95.00%

21

22

June 2020

97.87%

95.00%

46

47

July 2020

100.00%

95.00%

38

38

August 2020

95.92%

95.00%

47

49

September 2020

100.00%

95.00%

48

48

October 2020

98.75%

95.00%

79

80

November 2020

98.28%

95.00%

57

58

December 2020

100.00%

95.00%

31

31

January 2021

100.00%

95.00%

56

56

February 2021

100.00%

95.00%

55

55

March 2021

100.00%

95.00%

34

34


 

Code

LIC 018

Short Name

The percentage of valid temporary event notices processed within one working day of reciept

 

Value

Target

Status

No. processed in one working day

Total no. event notices received

April 2020

100.00%

95.00%

1

1

May 2020

100.00%

95.00%

7

7

June 2020

100.00%

95.00%

5

5

July 2020

100.00%

95.00%

8

8

August 2020

100.00%

95.00%

8

8

September 2020

100.00%

95.00%

9

9

October 2020

100.00%

95.00%

2

2

November 2020

100.00%

95.00%

8

8

December 2020

100.00%

95.00%

2

2

January 2021

100.00%

95.00%

1

1

February 2021

100.00%

95.00%

2

2

March 2021

100.00%

95.00%

7

7


 

Code

LIC 019

Short Name

Taxi Compliance

 

Value

Target

Status

Numerator

Denominator

April 2020

4

15

 

 

May 2020

2

15

 

 

June 2020

1

15

 

 

July 2020

10

15

 

 

August 2020

0

7

 

 

September 2020

19

7

 

 

October 2020

17

7

 

 

November 2020

2

7

 

 

December 2020

9

7

 

 

January 2021

13

7

 

 

February 2021

9

7

 

 

March 2021

7

7

 

 


 

Code

LIC 020

Short Name

Where continuation fees not received and action taken within a month of overdue date

 

Value

Target

Status

action within month of due date

no of renewal fees not received

April 2020

100%

100%

1

1

May 2020

100%

100%

1

1

June 2020

100%

100%

21

21

July 2020

100%

100%

5

5

August 2020

100%

100%

1

1

September 2020

100%

100%

1

1

October 2020

100%

100%

71

71

November 2020

100%

100%

35

35

December 2020

100%

100%

8

8

January 2021

100%

100%

6

6

February 2021

100%

100%

11

11

March 2021

100%

100%

22

22


 

Code

LIC 021

Short Name

Percentage of continuation fees invoices issued 1 month in advance of fee being due

 

Value

Target

Status

No of invoices sent by due date

No of invoices due

April 2020

100%

95%

26

26

May 2020

100%

95%

32

32

June 2020

100%

95%

39

39

July 2020

100%

95%

94

94

August 2020

100%

95%

86

86

September 2020

100%

95%

39

39

October 2020

99.09%

95%

109

110

November 2020

100%

95%

16

16

December 2020

100%

95%

18

18

January 2021

100%

95%

26

26

February 2021

100%

95%

25

25

March 2021

100%

95%

23

23


 

Code

LIC 022

Short Name

The percentage of driver and operator licenses issued within 10 days of validation (Hub Team)

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

April 2020

100.00%

90.00%

3

3

May 2020

100.00%

90.00%

5

5

June 2020

100.00%

90.00%

3

3

July 2020

100.00%

90.00%

3

3

August 2020

100.00%

90.00%

3

3

September 2020

100.00%

90.00%

3

3

October 2020

100.00%

90.00%

5

5

November 2020

100.00%

90.00%

3

3

December 2020

100.00%

90.00%

4

4

January 2021

100.00%

90.00%

8

8

February 2021

100.00%

90.00%

5

5

March 2021

100.00%

90.00%

6

6


 

Code

LIC 023

Short Name

Percentage of Private Hire Operator licenses issued within 10 days of validations

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

April 2020

100.00%

90.00%

1

1

May 2020

100.00%

90.00%

3

3

June 2020

100.00%

90.00%

1

1

July 2020

100.00%

90.00%

1

1

August 2020

100.00%

90.00%

1

1

September 2020

100.00%

90.00%

1

1

October 2020

100.00%

90.00%

1

1

November 2020

100.00%

90.00%

1

1

December 2020

100.00%

90.00%

2

2

January 2021

100.00%

90.00%

1

1

February 2021

100.00%

90.00%

1

1

March 2021

100.00%

90.00%

1

1


 

Code

LIC 024

Short Name

Percentage of Hackney Carriage driver licenses issued within 10 days of validation

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

April 2020

100.00%

90.00%

1

1

May 2020

100.00%

90.00%

1

1

June 2020

100.00%

90.00%

1

1

July 2020

100.00%

90.00%

1

1

August 2020

100.00%

90.00%

1

1

September 2020

100.00%

90.00%

1

1

October 2020

100.00%

90.00%

1

1

November 2020

100.00%

90.00%

1

1

December 2020

100.00%

90.00%

1

1

January 2021

100.00%

90.00%

2

2

February 2021

100.00%

90.00%

1

1

March 2021

100.00%

90.00%

1

1


 

Code

LIC 025

Short Name

Percentage of dual driver licenses issued within 10 days of validation

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

April 2020

100.00%

90.00%

1

1

May 2020

100.00%

90.00%

1

1

June 2020

100.00%

90.00%

1

1

July 2020

100.00%

90.00%

1

1

August 2020

100.00%

90.00%

1

1

September 2020

100.00%

90.00%

1

1

October 2020

100.00%

90.00%

3

3

November 2020

100.00%

90.00%

1

1

December 2020

100.00%

90.00%

1

1

January 2021

100.00%

90.00%

5

5

February 2021

100.00%

90.00%

3

3

March 2021

100.00%

90.00%

4

4


 

Code

LIC 026

Short Name

Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date)

 

Value

Target

Status

No. processed within 2 months

Total applications received

April 2020

100%

95%

1

1

May 2020

100%

95%

2

2

June 2020

100%

95%

2

2

July 2020

100%

95%

2

2

August 2020

100%

95%

4

4

September 2020

100%

95%

4

4

October 2020

100%

95%

3

3

November 2020

100%

95%

5

5

December 2020

100%

95%

6

6

January 2021

100%

95%

3

3

February 2021

100%

95%

6

6

March 2021

100%

95%

1

1


 

Code

LIC 027

Short Name

The percentage of valid personal licences processed within 2 weeks (Hub Team)

 

Value

Target

Status

No. processed within two weeks

Total number of licences

April 2020

100.00%

95.00%

5

5

May 2020

100.00%

95.00%

1

1

June 2020

100.00%

95.00%

5

5

July 2020

100.00%

95.00%

9

9

August 2020

100.00%

95.00%

4

4

September 2020

100.00%

95.00%

7

7

October 2020

85.71%

95.00%

 

6

7

November 2020

88.89%

95.00%

 

8

9

December 2020

100.00%

95.00%

1

1

January 2021

100.00%

95.00%

6

6

February 2021

100.00%

95.00%

9

9

March 2021

100.00%

95.00%

8

8


 

Code

LIC 028

Short Name

Action after suspension - Licensing officers resolve by 31 March

 

Value

Target

Status

Number resolved

Number needed resolving

April 2020

100%

95%

1

1

May 2020

100%

95%

1

1

June 2020

100%

95%

1

1

July 2020

100%

95%

1

1

August 2020

100%

95%

1

1

September 2020

100%

95%

1

1

October 2020

100%

95%

1

1

November 2020

100%

95%

1

1

December 2020

100%

95%

1

1

January 2021

100%

95%

1

1

February 2021

100%

95%

5

5

March 2021

100%

95%

8

8


Licensing - Tunbridge Wells - Monthly Performance - 2020/21

 

 


 

Code

LPI_LIC 001(TW)

Short Name

The percentage of renewal invitations sent out by deadline - Tunbridge Wells

 

Value

Target

Status

No. sent within deadlines

No. of renewal invitations

Annual

April 2020

98.77%

95%

80

81

95%

May 2020

100%

95%

77

77

95%

June 2020

100%

95%

83

83

95%

July 2020

95.95%

95%

71

74

95%

August 2020

100%

95%

30

30

95%

September 2020

100%

95%

82

82

95%

October 2020

98.65%

95%

73

74

95%

November 2020

97.78%

95%

44

45

95%

December 2020

95%

95%

57

60

95%

January 2021

100%

95%

72

72

95%

February 2021

100%

95%

52

52

95%

March 2021

98.04%

95%

50

51

95%


 

Code

LPI_LIC 002(TW)

Short Name

The percentage of valid personal licences processed within 2 weeks (Hub Team) - Tunbridge Wells

 

Value

Target

Status

No. processed within two weeks

Total number of licences

Annual

April 2020

100%

95%

6

6

95%

May 2020

100%

95%

1

1

95%

June 2020

100%

95%

3

3

95%

July 2020

100%

95%

3

3

95%

August 2020

100%

95%

3

3

95%

September 2020

100%

95%

5

5

95%

October 2020

66.67%

95%

4

6

95%

November 2020

88.89%

95%

8

9

95%

December 2020

100%

95%

6

6

95%

January 2021

100%

95%

2

2

95%

February 2021

100%

95%

5

5

95%

March 2021

100%

95%

3

3

95%


 

Code

LPI_LIC 003(TW)

Short Name

Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date) - Tunbridge Wells

 

Value

Target

Status

No. processed within 2 months

Total applications received

Annual

April 2020

100%

95%

1

1

95%

May 2020

100%

95%

1

1

95%

June 2020

100%

95%

3

3

95%

July 2020

100%

95%

3

3

95%

August 2020

100%

95%

3

3

95%

September 2020

100%

95%

5

5

95%

October 2020

100%

95%

5

5

95%

November 2020

100%

95%

4

4

95%

December 2020

100%

95%

3

3

95%

January 2021

100%

95%

1

1

95%

February 2021

100%

95%

3

3

95%

March 2021

100%

95%

2

2

95%


 

Code

LPI_LIC 004(TW)

Short Name

The percentage of valid temporary event notices processed within one working day of reciept - Tunbridge Wells

 

Value

Target

Status

No. processed in one working day

Total no. event notices received

Annual

April 2020

100%

95%

3

3

95%

May 2020

100%

95%

5

5

95%

June 2020

100%

95%

4

4

95%

July 2020

100%

95%

4

4

95%

August 2020

94.74%

95%

18

19

95%

September 2020

100%

95%

8

8

95%

October 2020

100%

95%

12

12

95%

November 2020

100%

95%

6

6

95%

December 2020

100%

95%

5

5

95%

January 2021

100%

95%

1

1

95%

February 2021

100%

95%

1

1

95%

March 2021

100%

95%

3

3

95%


 

Code

LPI_LIC 005(TW)

Short Name

The percentage of driver and operator licenses issued within 10 days of validation (Hub Team) - Tunbridge Wells

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

Annual

April 2020

100%

90%

11

11

90%

May 2020

100%

90%

9

9

90%

June 2020

84.62%

90%

11

13

90%

July 2020

100%

90%

8

8

90%

August 2020

100%

90%

4

4

90%

September 2020

100%

90%

5

5

90%

October 2020

100%

90%

8

8

90%

November 2020

100%

90%

4

4

90%

December 2020

100%

90%

7

7

90%

January 2021

100%

90%

7

7

90%

February 2021

100%

90%

4

4

90%

March 2021

100%

90%

9

9

90%


 

Code

MPI_LIC 003(TW)

Short Name

Premises compliance -  Tunbridge Wells

 

Value

Target

Status

Numerator

Denominator

Annual

April 2020

0

15

 

 

180

May 2020

19

15

 

 

180

June 2020

30

15

 

 

180

July 2020

48

15

 

 

180

August 2020

26

15

 

 

180

September 2020

23

15

 

 

180

October 2020

42

15

 

 

180

November 2020

36

15

 

 

180

December 2020

31

15

 

 

180

January 2021

13

15

 

 

180

February 2021

9

15

 

 

180

March 2021

18

15

 

 

180


 

Code

MPI_LIC 004(TW)

Short Name

Taxi Compliance -  Tunbridge Wells

 

Value

Target

Status

Numerator

Denominator

Annual

April 2020

12

15

 

 

180

May 2020

2

15

 

 

180

June 2020

30

15

 

 

180

July 2020

16

15

 

 

180

August 2020

17

15

 

 

180

September 2020

42

15

 

 

180

October 2020

55

15

 

 

180

November 2020

23

15

 

 

180

December 2020

37

15

 

 

180

January 2021

28

15

 

 

180

February 2021

27

15

 

 

180

March 2021

48

15

 

 

180


 

Code

MPI_LIC 005d(TW)

Short Name

Percentage of Dual driver licenses issued within 10 days of validation - Tunbridge Wells

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

Annual

April 2020

100%

90%

6

6

90%

May 2020

100%

90%

4

4

90%

June 2020

88.89%

90%

8

9

90%

July 2020

90%

90%

9

10

90%

August 2020

100%

90%

9

9

90%

September 2020

100%

90%

2

2

90%

October 2020

100%

90%

15

15

90%

November 2020

100%

90%

4

4

90%

December 2020

100%

90%

6

6

90%

January 2021

100%

90%

6

6

90%

February 2021

100%

90%

3

3

90%

March 2021

100%

90%

6

6

90%


 

Code

MPI_LIC 005c(TW)

Short Name

Percentage of Private Hire Operator licenses issued within 10 days of validations - Tunbridge Wells

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

Annual

April 2020

100%

90%

2

2

90%

May 2020

100%

90%

1

1

90%

June 2020

100%

90%

1

1

90%

July 2020

100%

90%

4

4

90%

August 2020

100%

90%

1

1

90%

September 2020

100%

90%

2

2

90%

October 2020

100%

90%

1

1

90%

November 2020

100%

90%

6

6

90%

December 2020

100%

90%

1

1

90%

January 2021

100%

90%

1

1

90%

February 2021

100%

90%

1

1

90%

March 2021

100%

90%

3

3

90%


 

Code

MPI_LIC 006(TW)

Short Name

Percentage of continuation fees invoices issued 1 month in advance of fee being due - Tunbridge Wells

 

Value

Target

Status

No of invoices sent by due date

No of invoices due

Annual

April 2020

100%

95%

18

18

95%

May 2020

100%

95%

19

19

95%

June 2020

100%

95%

43

43

95%

July 2020

100%

95%

76

76

95%

August 2020

100%

95%

73

73

95%

September 2020

100%

95%

17

17

95%

October 2020

100%

95%

11

11

95%

November 2020

100%

95%

10

10

95%

December 2020

100%

95%

12

12

95%

January 2021

100%

95%

19

19

95%

February 2021

100%

95%

7

7

95%

March 2021

100%

95%

21

21

95%


 

Code

MPI_LIC 007(TW)

Short Name

Where continuation fees not received and action taken within a month of overdue date - Tunbridge Wells

 

Value

Target

Status

action within month of due date

no of renewal fees not received

Annual

April 2020

100%

95%

1

1

95%

May 2020

100%

95%

1

1

95%

June 2020

100%

95%

34

34

95%

July 2020

100%

95%

41

41

95%

August 2020

100%

95%

1

1

95%

September 2020

100%

95%

1

1

95%

October 2020

100%

95%

69

69

95%

November 2020

100%

95%

44

44

95%

December 2020

100%

95%

11

11

95%

January 2021

100%

95%

7

7

95%

February 2021

100%

95%

11

11

95%

March 2021

100%

95%

4

4

95%


 

Code

MPI_LIC 008(TW)

Short Name

Action after suspension - Licensing officers resolve by 31 March - Tunbridge Wells

 

Value

Target

Status

Number resolved

Number needed resolving

Annual

April 2020

100%

95%

1

1

95%

May 2020

100%

95%

1

1

95%

June 2020

100%

95%

1

1

95%

July 2020

100%

95%

1

1

95%

August 2020

100%

95%

1

1

95%

September 2020

100%

95%

1

1

95%

October 2020

100%

95%

1

1

95%

November 2020

100%

95%

1

1

95%

December 2020

100%

95%

1

1

95%

January 2021

100%

95%

1

1

95%

February 2021

100%

95%

3

3

95%

March 2021

100%

95%

1

1

95%


 

 

 

 

Licensing - Sevenoaks - Monthly Performance - 2020/21

 

 


 

Code

LPI_LIC 001(s)

Short Name

The percentage of renewal invitations sent out by deadline

 

Value

Target

Status

No. sent within deadlines

No. of renewal invitations

Annual

April 2020

100%

95%

61

61

95%

May 2020

100%

95%

55

55

95%

June 2020

98.72%

95%

77

78

95%

July 2020

100%

95%

77

77

95%

August 2020

100%

95%

68

68

95%

September 2020

100%

95%

63

63

95%

October 2020

99.08%

95%

108

109

95%

November 2020

100%

95%

66

66

95%

December 2020

100%

95%

29

29

95%

January 2021

100%

95%

72

72

95%

February 2021

100%

95%

60

60

95%

March 2021

98.48%

95%

65

66

95%


 

Code

LPI_LIC 002(s)

Short Name

The percentage of valid personal licences processed within 2 weeks (Hub Team)

 

Value

Target

Status

No. processed within two weeks

Total number of licences

Annual

April 2020

100%

95%

4

4

95%

May 2020

100%

95%

3

3

95%

June 2020

66.67%

95%

2

3

95%

July 2020

100%

95%

2

2

95%

August 2020

100%

95%

1

1

95%

September 2020

100%

95%

3

3

95%

October 2020

100%

95%

5

5

95%

November 2020

88.89%

95%

8

9

95%

December 2020

100%

95%

3

3

95%

January 2021

100%

95%

1

1

95%

February 2021

100%

95%

6

6

95%

March 2021

100%

95%

3

3

95%


 

Code

LPI_LIC 003(s)

Short Name

Percentage of unopposed applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date)

 

Value

Target

Status

No. processed within 2 months

Total applications received

Annual

April 2020

100%

95%

3

3

95%

May 2020

100%

95%

2

2

95%

June 2020

100%

95%

1

1

95%

July 2020

100%

95%

2

2

95%

August 2020

100%

95%

4

4

95%

September 2020

100%

95%

3

3

95%

October 2020

100%

95%

1

1

95%

November 2020

100%

95%

4

4

95%

December 2020

100%

95%

1

1

95%

January 2021

100%

95%

3

3

95%

February 2021

100%

95%

1

1

95%

March 2021

100%

95%

2

2

95%


 

Code

LPI_LIC 004(s)

Short Name

The percentage of valid temporary event notices processed within one working day of reciept

 

Value

Target

Status

No. processed in one working day

Total no. event notices received

Annual

April 2020

100%

95%

1

1

95%

May 2020

100%

95%

1

1

95%

June 2020

100%

95%

5

5

95%

July 2020

90%

95%

9

10

95%

August 2020

100%

95%

7

7

95%

September 2020

100%

95%

2

2

95%

October 2020

100%

95%

8

8

95%

November 2020

100%

95%

6

6

95%

December 2020

100%

95%

4

4

95%

January 2021

100%

95%

1

1

95%

February 2021

100%

95%

4

4

95%

March 2021

100%

95%

9

9

95%


 

Code

LPI_LIC 005(s)

Short Name

The percentage of driver and operator licenses issued within 10 days of validation (Hub Team)

 

Value

Target

Status

No issued within 10 days

Total no licenses issued

Annual

April 2020

100%

90%

11

11

90%

May 2020

100%

90%

9

9

90%

June 2020

84.62%

90%

11

13

90%

July 2020

100%

90%

8

8

90%

August 2020

100%

90%

4

4

90%

September 2020

100%

90%

5

5

90%

October 2020

100%

90%

8

8

90%

November 2020

100%

90%

4

4

90%

December 2020

100%

90%

8

8

90%

January 2021

100%

90%

6

6

90%

February 2021

100%

90%

5

5

90%

March 2021

100%

90%

5

5

90%


 

Code

MPI_LIC 003(s)

Short Name

Premises compliance

 

Value

Target

Status

Numerator

Denominator

Annual

April 2020

0

15

 

 

180

May 2020

3

15

 

 

180

June 2020

11

15

 

 

180

July 2020

47

15

 

 

180

August 2020

12

15

 

 

180

September 2020

9

15

 

 

180

October 2020

22

15

 

 

180

November 2020

19

15

 

 

180

December 2020

24

15

 

 

180

January 2021

5

15

 

 

180

February 2021

4

15

 

 

180

March 2021

19

15

 

 

180


 

Code

MPI_LIC 004(s)

Short Name

Taxi Compliance

 

Value

Target

Status

Numerator

Denominator

Annual

April 2020

11

15