APPENDIX 2 – THIRD QUARTER PERFORMANCE MONITORING

 
 

 

 

 

 

 

 


Key to performance ratings

 

Direction

Performance has improved

Performance has maintained

Performance has declined

N/A

No previous data to compare

 

RAG Rating

Target not achieved

Target slightly missed (within 10%)

Target met

Data Only

 

 

 

 

 

 

 

 

 

 

Performance Summary

RAG Rating

Green

Amber

Red

N/A[1]

Total

KPIs

5

2

0

10

17

Direction

Up

No Change

Down

N/A

Total

Last Quarter

4

4

4

5

17

Last Year

9

2

1

5

17

 

·         71.4% (5 of 7) the targetable quarterly key performance indicators (KPIs) reportable to this Committee achieved their Quarter 3 (Q3) target1.

·         Compared to last quarter (Q2 2023/24), performance for 33.3% (4 of 12) KPIs has improved, and for 33.3% (4 of 12) KPIs have declined1.  

  • Compared to last year (Q3 2022/23), performance for 75% (9 of 12) KPIs has improved, and for 8.3% (1 of 12) KPIs have declined1.

 

Planning, Infrastructure & Economic Development Q3 Performance

 

Performance Indicator

Q3 2023/24

Value

Target

Status

Short Trend (Last Quarter)

Long Trend (Last Year)

Planning

Processing of planning applications: Major applications (NI 157a)

100%

90%

Processing of planning applications: Minor applications (NI 157b)

99.02%

95.00%

Processing of planning applications: Other applications (NI 157c)

99.13%

98.00%

MBC Success rate at planning appeals within a rolling 12-month period

66.94%

70%

Percentage of planning applications meeting Biodiversity Net Gain 20% adopted standard

Data not available until 2024

Planning Enforcement

Percentage of priority 1 enforcement cases dealt with in time

100%

98%

Percentage of Priority 2 enforcement cases dealt with in time

96.7%

92.0%

Number of enforcement cases closed

115

Number of enforcement complaints received

92

Open planning enforcement cases (as of start of each month) December 2023

307

 

This graph tracks the caseload of the Planning Enforcement team each month, from April 2022 to date. The Q2 data for this can also be found in the table above.

 

 

Spatial Planning

New additional homes provided (NI 154)

Annual Indicator

Percentage of onsite renewable energy generation in new developments 10% adopted standard

Annual Indicator

Economic Development

Footfall in the Town Centre

5,912,738

6,187,514

Number of youths unemployed (18-24) November 2023

600

Percentage of unemployed people in Maidstone (out-of-work benefits) [NOMIS] November 2023

3.0%

Percentage of vacant retail units in the town centre

Annual Indicator

Biodiversity & Climate Change

Number of Electric Vehicle Charging Points Installed

Annual Indicator

 

Comments where targets have slipped

 

Planning

 

Although the KPI for "MBC Success Rate in Planning Appeals over a 12-month rolling period" fell short of its target by a small margin, under 10%, it's notable that there has been a consistent improvement in the success rate since the measuring of the metric began; rising from 61.54% in quarter one to 66.94% in quarter three.

 

Economic Development

 

The KPI monitoring the “Footfall in the Town Centre” missed its target by less than 10% achieving 5.91 million against the target of 6.19 million. Q3 figures are significantly higher than Q2 figures (1.7 mil higher) for the current financial year, and 812,322 higher than Q3 2022/23, but still below pre-covid figures, this could, in part, be due the rise in inflation as families and individuals make difficult spending decisions, train disruptions and bad weather.

 

 



[1] PIs rated N/A are not included in the summary calculations.