A place to achieve, prosper and thrive

KO 001 Increase the prosperity of the borough by stimulating investment and working with existing businesses to create a distinctive local economy

KPI 001

Percentage of total spend with local suppliers

26.05%

29.63%

29.61%

30%

26.2%

28.6%

30%

David Tibbit

Target will be slightly missed

There has been a dip in the percentage of expenditure with local suppliers compared with previous quarters this year due to one-off large purchases, such as the new wheelie bins, not being repeated in the third quarter. It is likely that the target outcome of 30% for the year will be marginally missed.  

A place to live and enjoy

KO 016 Improve the cultural offering of the borough through projects like the Museum East Wing Extension

KPI 037

Visits or uses of the museum per 1,000 population

804

205.2

219.5

200

131.4

556.1

800

Simon Lace

Annual target will not be achieved

More than 40% of the Museum’s public galleries are now closed for the East Wing refurbishment work. After a busier than usual summer period visitor numbers declined in the third quarter and are at around 80% of the previous year’s levels. Poor weather in November and December will also have contributed to poor visitor numbers in those months. It is now unlikely that the annual target will be achieved.

KPI 040

Donations received for the Museum's East Wing Extension

£42,000

£4,220

£82,500

£3,900

£50,120

£330,000

Simon Lace

Annual target will not be achieved

Management team and the Cabinet have already been alerted to the decline in donations received for the East Wing project. A new approach to the Heritage Lottery Fund for an increase in grant aid will be made in January 2011.

A place to live and enjoy

KO 017 Deliver enough of the right type of well designed new homes where they are needed, maximising the numbers of affordable homes

NI 155

Number of affordable homes delivered (gross)

399

46

39

45

43

128

180

John Littlemore

Target will be met

This indicator has only marginally missed the quarterly target and the head of Housing and Community Safety has confirmed that the delivery programme is on track to achieve the annual target.

A place to live and enjoy

KO 018 Improve the condition, accessibility and energy efficiency of existing housing , including reducing fuel poverty

KPI 043

Average time taken to process disabled facilities grants (weeks)

4.2

4

5

4.5

9.5

6.17

4.5

Stuart White

Annual target will not be achieved

The approvals of Disabled Facilities Grant’s have been delayed because of capital budget issues. The funding for DFG is now confirmed and the processing times should therefore reduce during quarter 4 however, these delays mean that the annual target will not be achieved. 

A place to live and enjoy

KO 020 Improve the quality of the built environment including protecting the borough’s heritage and ensuring new developments are well designed

NI 157b

Processing of planning applications: Minor applications

89.10%

90.32%

85.06%

87.00%

80.25%

85.44%

87.00%

Rob Jarman

Target will be slightly missed

There were 2 planning committees in November which always has a disproportionate impact on minor applications. A review into the operation of the planning committee and a review of fees and productivity in Development Management are underway which aims to mitigate this impact and make performance on minor applications more consistent. Dependent on the number of applications received during the forth quarter the annual target could be achieved however, there is a higher probability that the annual target will be marginally missed.

KPI 047

Percentage of planning enforcement cases signed off within 21 days

83.8%

87.71%

86.33%

80%

62.41%

78.68%

80%

Rob Jarman

Target will be met

There are two Enforcement Investigation Officers. During Quarter 3, one was off for over 2 months and for over a week both were sick. Therefore, planning case officers took on some of the investigation work but there was a time lag which has impacted on the performance of this indicator. It is anticipated that performance levels will return to their previous level which means that the annual target is still achievable.