Cabinet, Council or Committee Report for Strategic Risks 2011 -2015 enc. 1

APPENDIX A

 

Maidstone Borough Council

STRATEGIC RISK REGISTER

2011/15


Risk Scenario:   Priority 1: For Maidstone to have a growing economy

 

Risk Description 1

 

 

 

The Borough needs a transport network that supports the local economy.

 

Vulnerability / contributing factors

 

 

 

Trigger(s)  / Event(s)

 

Potential Impact  /

Consequences

 

 

The Council is not in control of the provision or planning of transport networks –  These are controlled by KCC (Highways) and Network Rail (Rail links)

 

LEPs are being formed which have a strong influence over transport infrastructures

 

 

There is a lack of appetite in Kent to tackle congestion issues

 

 

 

 

Maidstone is growing and has an increasing need for good transport networks

 

 

 

The Local Transport Plan (LTP) does not meet the Council’s transport needs.

 

Network Rail does not provide an adequate rail service for Maidstone  

 

LEPs do not meet the Council’s priorities

 

The Council uses its funds to influence the delivery of adequate transport networks

 

The Council develops partnerships with Mid and West Kent Councils to achieve a stronger level of influence with transport network providers

 

Maidstone loses its appeal as a commuter town

 

Housing development stalls

 

Contraction /relocation of business out of the Borough

 

Commuters chose to live elsewhere

 

Existing residents relocate

 

Economic growth stalls

 

Negative impact on environmental quality  - increased road congestion and pollution

 

The Council is forced to reprioritise its capital investment plans to fund transport improvement schemes.

 

Partnerships fail/do not deliver objectives

 

Housing development stalls

 


Risk Scenario: Priority 1: For Maidstone to have a growing economy

 

Risk Description 2

 

 

 

The Borough needs a growing economy with rising employment, catering for a range of skill sets to meet the demands of the local economy.

 

Vulnerability / contributing factors

 

 

 

Trigger(s)  / Event(s)

 

Potential Impact  /

Consequences

 

 

The local economy depends on local schools and colleges delivering a wide range of education and skills

 

Business growth depends on an adequate quality workforce – and will only locate/stay in the Borough if it has a good range of employment skill sets

 

A high proportion of employment opportunities within the Borough are provided by the public sector or businesses linked to providing public sector services

 

The Borough currently includes  a high number of low wage earners

 

The Council’s Economic Development policy/strategy is in need of review

 

Changing educational policies (Importance of Teaching – Schools  White Paper )

 

The Borough comprises a number of low performing schools

 

 

 

The LDF is not agreed

 

Planning policies do not support business development

 

Land is not allocated for business development where it is needed and at a pace that is needed

 

Developers do not build the required quality of housing in the required locations to attract a good quality workforce

 

Business leaders decide not to locate their operations in the Borough or leave the area

 

There is a miss-match of skills

 

 

 

Skilled residents are forced to take lower skilled/lower pay employment

 

Skilled residents relocate away from the Borough

 

 

Key decision makers/business opportunities/economic growth  goes elsewhere

 

 

 

 

 

Reduced employment opportunities leading to rising unemployment

 

 

 

Economic decline/stagnation

 


Risk Scenario: Priority 2: For Maidstone to be a decent place to live

 

Risk Description 3

 

 

 

The Borough needs decent affordable housing in the right places across a range of tenures

 

Vulnerability / contributing factors

 

 

 

Trigger(s)  / Event(s)

 

Potential Impact  /

Consequences

 

 

The Council has a statutory responsibility to provide housing to certain homeless groups

 

 

There is a resistance to social housing allocations, particularly in rural areas

 

 

A review of the Affordable Housing DPD under estimates the scale of need for affordable housing

 

 

 

The planned schemes in the Local Investment Plan are not delivered through lack of funding; housing associations choose not to build/improve property in the borough

 

Housing development stalls and the market moves elsewhere

 

 

 

The housing market declines and makes Maidstone a less attractive place to live and invest in.

 

 

 

Increase in poverty amongst existing low earners; Maidstone becomes a more attractive proposition for London authorities to house their homeless households due to increased restrictions in their own areas

 

Vulnerable households or those with dependents fall into a spiral of repeat homelessness as tenancies expire

 

 

The Council does not deliver its housing strategy and is unable to deliver a range of affordable housing

 

 

There is a revised emphasis on ways of delivering affordable housing

 

 

The Council’s Affordable Housing strategy needs to be updated to reflect the proposed changes contained in the Localism Bill and responds to the housing market

 

The new affordable rent regime is unable to generate the surplus required to invest in new affordable housing; or surpluses are invested in other areas

 

 

There is a long-term lack of Government investment in housing at a time when the council has less money to invest in affordable housing initiatives

 

The reduced funding for private sector for housing initiatives leads to a decline in the private rented market or worsening conditions

 

 

Changes to the welfare system including local housing allowance; new Universal Benefit places a cap on housing benefit

 

 

 

 

The tenure strategy is ill-conceived or does not address housing need

 

 Housing quality declines; increase in homelessness results in higher revenue costs to the council

 

 

New housing is not delivered and communities become unbalanced or unsustainable

 

Our ability to provide a range of affordable diminishes whilst demand for affordable housing increase leading to an increase in homelessness

 

 

Homelessness increases

 

 

 

 

 

Community cohesion declines and damage is caused to the Council’s reputation

 

 

Economically mobile move out of Maidstone; worsening housing conditions that lead to an increase in pressure on the council for social housing

 

Increased homelessness and welfare dependency; migration into Maidstone from London for high needs households looking for cheaper private rented accommodation.

 

 

Increase in homelessness that results in additional use of inappropriate accommodation such as B&B; communities become fragmented and more transitory

 


Risk Scenario: Priority 2: For Maidstone to be a decent place to live  

 

Risk Description  4

 

 

 

Maidstone needs a clean and attractive environment for people who live in and visit the borough

 

Vulnerability / contributing factors

 

 

Trigger(s)  / Event(s)

 

Potential Impact  /

Consequences

 

 

The Council has  limited influence on delivering the required built environment

 

Funding pressures to reduce spending on street cleansing and grounds maintenance, including parks and open spaces 

 

The Council is largely dependent on its in-house contractor (MBS) to deliver a clean and attractive environment

 

The Council has an ongoing responsibility for the public realm

 

Public perception of ‘run down’ parts of the town

 

The prolonged economic downturn leads to stalled investment in improvements to the built environment

 

Priorities for delivering leisure and culture  services have changed (Localism Bill)

 

 

Ongoing lack of investment   - both for the delivery of new, and the maintenance of the current environment

 

Bad planning decisions are made

 

Supply chain failure

 

High Street regeneration project

 

Poor public perception could develop

 

Reduced RSG

 

Negative press opinion / lack of press support 

 

Greater involvement from the private and voluntary (CSO) sector

 

Private sector and CSO fail to engage

 

The Council reviews how leisure and cultural services are provided

 

Declining standards of cleansing services

 

Increased litter and graffiti

 

Public realm infrastructure becomes dilapidated

 

Built environment becomes dilapidated

 

Poor customer satisfaction

 

Visitor numbers decline – retail

and tourism

 

Residents move out of  the Borough or chose not to move to the Borough

 

Business leaves/  does not locate to the Borough

 

Economic growth stalls

 

Failure/closure of leisure and culture facilities

 

Reputational damage due to Localism failure

 


 

Risk Scenario:  Priority 3: Corporate and Customer Excellence

 

Risk Description 5

 

 

 

The Council needs to ensure that residents are not disadvantaged because of where they live or who they are; vulnerable people are assisted and the level of deprivation is reduced.

 

 

Vulnerability / contributing factors

 

 

 

Trigger(s)  / Event(s)

 

Potential Impact  /

Consequences

 

 

The council has a commitment to assist vulnerable people

 

Partnership working and the funding it brings  is essential to enable services to be effectively delivered

 

Demand for council services is increasing while funding is decreasing

 

Lack of clarity on what communities need and how best to deliver support to meet these needs

 

The ‘Big Society’ is expected to deliver effective solutions

 

Vulnerable people are dependent on benefits  support

 

Government decentralisation provides opportunities for the Council to take on new responsibilities

 

 

Ineffective partnership working

 

Consequences of welfare reform

 

 

Reduction in preventative measures

 

 

 

 

Lack of buy-in to the ‘Big Society’ vision

 

 

 

Lack of ability to deliver the ‘Big Society’ vision

 

Benefits reforms

 

 

The council commits to new responsibilities  and opportunities

 

Service failure

 

Increased deprivation

 

Declining community cohesion

 

Increased demand on council services

 

Reprioritisation of expenditure is required across council services

 

Failure to deliver economic prosperity

 

Failure to deliver a skilled and healthy workforce

 

Displacement from London places greater demand on Council housing services

 

The Council receives new funding streams

 

The Council takes on new services

 


Risk Scenario:  Priority 3:  Corporate and Customer Excellence

 

Risk Description 6

 

 

 

The Council needs to deliver value for money council services that resident are satisfied with.

 

Vulnerability / contributing factors

 

 

 

Trigger(s)  / Event(s)

 

Potential Impact  /

Consequences

 

 

The Council needs to deliver value for money services

 

The Council needs to deliver the services that the public/local business wants

 

Government decentralisation delegates greater control  to the Council

 

There is a need to manage customer/partner expectations

 

There is an expectation that the cost/value of council services can be compared with other local council services

 

It is difficult to accurately and reliably compare costs and value for money across councils’ services

 

Accurate and timely performance data is required  

 

There is an expectation to deliver services through partnerships/ shared services or outsourcing

 

The ability to deliver value for money services depends on a productive workforce with people in the right place at the right time

 

 

 

 

 

 

 

 

 

The Council fails to deliver on its promises

 

Councils set local service standards which do not meet customer/ business expectations

 

 

 

 

 

Inadequate communications

 

 

Benchmarking is ineffective

 

 

 

 

 

 

 

 

 

 

The Council selects the wrong  commissioning ‘model’

 

 

The council has insufficient skills and capacity to deliver services

 

Organisational change is not managed well

 

 

 

 

 

 

 

Public dissatisfaction

 

Loss of credibility leading to reduced external funding

 

Loss of partnership opportunities

 

Post code lottery for services

 

Service costs increase

 

Political instability

 

 

Poor business decisions are made

 

 

 

 

 

 

 

 

 

 

 

The service fails or does not provide value for money

 

Governance failure

 

Decline in staff morale and engagement and high Staff turnover

 

Damage to the to the Council’s reputation

 

 

 

 


Risk Prioritisation Matrix

                                                                                                                                                                               

                                                                                                                                       LIKELIHOOD

                                                                                                                                      6 = Very High

L                                                                                                                                     5 = High

I                                                                                                                                     4 = Significant

K                                                                                                                                    3 = Low

E                                                                                                                                    2 = Very Low

L                                                                                                                                     1 = Minimal

I

H                                                                                                                                    IMPACT         

O                                                                                                                                    4 = Major

O                                                                                                                                    3 = Severe      

D                                                                                                                                    2 = Medium

↓                                                                                                                                   1 = Negligible

 

 

 

 

 

 

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