Appendix B: Complaint Handling Satisfaction

Appendix B: Quarter 1 2013-2014 Complaints satisfaction survey responses

 

Service

Total

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Benefits

1

0

0

0

1

0

Corporate Property

1

0

0

0

0

1

Development  Management

2

0

1

0

0

1

Environmental Enforcement

1

0

0

0

0

1

Housing

2

0

1

0

0

1

Waste Collection

2

0

0

1

0

1

Revenues

1

0

0

0

0

1

TOTAL

10

0

2

1

1

6