Service

Stage

Amount

Reason

Benefits

2

£40

Time and trouble payment due to length of time it took to resolve case

Development Management

1

£180

Refund of pre-application fee as advice was given too late and complainant unable to purchase property

Parking Services

1

2x£50

2 PCNs waived as CEOs did not check rear window of complainants care where valid pay and display ticket was displayed

Revenues

2

£50

Time and trouble payment due to being misadvised of responsibilities for registration of new property for council tax account

Development Management

2

£60

Refund of fee for pre-application enquiry as payment was lost and service not given

Development Management

2

£120

Refund of pre-application advice fee as the council did not seek enough information from applicant to give informed advice

Revenues

2

£50

Time and trouble payment due to length of time taken to resolve the case

Revenues

2

£100

Court fees removed from Council Tax account due to court fees being wrongly allocated

Total

£700