Service |
Number |
On Time |
Late |
% on Time |
Service |
Policy |
Staff |
Time taken |
Lack of Contact |
Discrimination |
Accountancy |
2 |
2 |
0 |
100 |
2 |
0 |
0 |
0 |
0 |
0 |
Benefits |
17 |
16 |
1 |
94 |
11 |
2 |
1 |
1 |
1 |
1 |
Bereavement Services |
5 |
5 |
0 |
100 |
4 |
1 |
0 |
0 |
0 |
0 |
Building Control |
5 |
5 |
0 |
100 |
2 |
1 |
2 |
0 |
0 |
0 |
Community Development |
1 |
1 |
0 |
100 |
0 |
1 |
0 |
0 |
0 |
0 |
Corporate Property |
1 |
1 |
0 |
100 |
0 |
1 |
0 |
0 |
0 |
0 |
Customer Services |
10 |
10 |
0 |
100 |
4 |
3 |
2 |
0 |
0 |
1 |
Democratic Services |
5 |
5 |
0 |
100 |
3 |
1 |
1 |
0 |
0 |
0 |
Depot Operations |
2 |
2 |
0 |
100 |
2 |
0 |
0 |
0 |
0 |
0 |
Development Management |
40 |
35 |
5 |
88 |
13 |
12 |
3 |
7 |
5 |
0 |
Economic Development |
52 |
48 |
4 |
100 |
19 |
30 |
1 |
0 |
0 |
2 |
Environmental Enforcement |
49 |
49 |
0 |
100 |
4 |
6 |
38 |
0 |
1 |
0 |
Environmental Health |
5 |
3 |
2 |
60 |
1 |
1 |
2 |
1 |
0 |
0 |
Environmental Services |
5 |
5 |
0 |
100 |
4 |
1 |
0 |
0 |
0 |
0 |
Grounds Maintenance |
3 |
3 |
0 |
100 |
3 |
0 |
0 |
0 |
0 |
0 |
Hazlitt Theatre |
4 |
4 |
0 |
100 |
0 |
2 |
1 |
0 |
0 |
1 |
Housing Services |
55 |
47 |
8 |
85 |
12 |
19 |
11 |
5 |
5 |
3 |
Licensing |
1 |
1 |
0 |
100 |
0 |
1 |
0 |
0 |
0 |
0 |
Museum |
2 |
2 |
0 |
100 |
2 |
0 |
0 |
0 |
0 |
0 |
Overview & Scrutiny |
1 |
1 |
0 |
100 |
1 |
0 |
0 |
0 |
0 |
0 |
Parking Services |
47 |
46 |
1 |
98 |
11 |
17 |
17 |
0 |
1 |
1 |
Parks & Leisure |
15 |
14 |
1 |
93 |
7 |
0 |
2 |
0 |
2 |
4 |
Planning Enforcement |
9 |
8 |
1 |
89 |
2 |
1 |
1 |
1 |
4 |
0 |
Revenues |
28 |
26 |
2 |
93 |
15 |
10 |
3 |
0 |
0 |
0 |
Registration Services |
4 |
4 |
0 |
100 |
1 |
1 |
2 |
0 |
0 |
0 |
Spatial Planning |
5 |
5 |
0 |
100 |
3 |
1 |
0 |
0 |
1 |
0 |
Waste Collection |
76 |
76 |
0 |
100 |
34 |
36 |
6 |
0 |
0 |
0 |
Other |
1 |
1 |
0 |
100 |
0 |
0 |
0 |
0 |
0 |
1 |
Total |
450 |
425 |
25 |
94% |
160 |
148 |
93 |
15 |
20 |
14 |