Appendix A – Strategic Leadership and Corporate Services OSC
(A) Completed SCRAIPs
Annual Performance Plan
Q4 Complaints Report
Commissioning and Procurement Strategy
Use of 2012/13 Revenue Underspend
Q1 Performance Report
Q1 Complaints Report
(B) Incomplete
Budget Strategy
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SCRUTINY COMMITTEE RECOMMENDATION ACTION AND IMPLEMENTATION PLAN (SCRAIP)
Committee: Strategic Leadership and Corporate Services Overview and Scrutiny Committee
Meeting Date: 9 July 2013
Minute №: 19
Topic: Annual Performance Plan
Recommendation |
Cabinet Member |
Response
|
Timetable |
Lead Officer |
It was resolved that subject to the points made in the discussion:
a) The performance out-turns and end of year Strategic Plan action updates in the Strategic Plan Annual Performance Report attached at Appendix A to the report of the Head of Policy and Communications be noted.
|
Brian Moss |
Agreed |
|
Clare Wood |
b)The update on the Improvement Plan work streams attached at Appendix B to the report of the Head of Policy and Communications be noted.
|
Brian Moss |
Agreed |
|
Clare Wood |
c) It be noted that an action plan is being developed to tackle the decline in the overall employment rate (AMB 001); and
|
Brian Moss |
Agreed |
|
Clare Wood |
d)The teams involved be thanked for their success in achieving their targets in relation to the following KPIs:
· R&B 005 – Percentage of Non-Domestic Rates collected; and
· R&B 006 – Percentage of Council Tax collected. |
Brian Moss |
Agreed |
|
Clare Wood |
SCRUTINY COMMITTEE RECOMMENDATION ACTION AND IMPLEMENTATION PLAN (SCRAIP)
Committee: Strategic Leadership and Corporate Services Overview and Scrutiny Committee
Meeting Date: 6 August 2013
Minute №: 31
Topic: 4th Quarter complaints report and end of year review
Recommendation |
Cabinet Member |
Response
|
Timetable |
Lead Officer |
RESOLVED: (a) That the Council’s performance in relation to complaints be noted;
|
Brian Moss |
Noted |
|
Sam Bailey |
(b) That the compliments received by teams and individual Officers within the Council be noted;
|
Brian Moss |
Noted |
|
Sam Bailey |
c) That the various teams and Officers be thanked for their performance in dealing with complaints during the last quarter, and, in particular, for the reduction in the overall number of complaints received compared to quarter 3; and
|
Brian Moss |
Previously, when Cllr Hotson was cabinet member, thanks were relayed through the cabinet bulletin.
This did not happen this time due to the changeover of cabinet members, but will happen in the future. |
|
Sam Bailey |
(d) That the following information be provided for the Committee in the quarter 1 report for 2013/14: (i) An update on the action taken in relation to dissatisfied complainants; and (ii) A definition of an “unreasonable or unreasonably persistent complainant”.
|
Brian Moss |
(i) Update given when the q2 report went to O & S (ii) Definition supplied alongside q2 report that went to O & S |
|
Sam Bailey |
SCRUTINY COMMITTEE RECOMMENDATION ACTION AND IMPLEMENTATION PLAN (SCRAIP)
Committee: Strategic Leadership and Corporate Services Overview and Scrutiny Committee
Meeting Date: 6 August 2013
Minute №: 33
Topic: Commissioning and Procurement Strategy 2013-16
Recommendation |
Cabinet Member |
Response
|
Timetable |
Lead Officer |
It was resolved that:
That the Cabinet Member for Corporate Services be recommended to approve the Commissioning and Procurement Strategy subject to the following:
(a) The Strategic Leadership and Corporate Services Overview and Scrutiny Committee (the Committee) being involved in the discussions regarding the methodology to be used to assess social value and the definition of social value to be used in the community benefit clauses of the procurement documentation;
(b) The Committee being kept fully informed of the assessment methodology to be used to balance the risks associated with engaging smaller local businesses with the requirement to ensure equality of opportunity;
(c) Regard being had to the potential conflict between the priority of supporting local or smaller businesses and the priority of reducing our carbon footprint where larger firms may have advantages through economies of scale;
(d) The action plan being linked to specific items in the Strategic Plan and the Sustainable Community Strategy, and a note being included in the Strategy to confirm that the savings achieved through the projects listed in section 5 of the document can be substantiated by reference to the accounts of the participating authorities;
(e) Reference being made in the action plan to third sector organisations, including social enterprises, given the emphasis now placed on the promotion of social value;
(f) Members being kept informed of the impact of the revised EU Procurement Directives and the action taken by the Procurement Team in response;
(g) Members being kept informed of any difficulties experienced in engaging local suppliers although it is acknowledged that the raising of the threshold for contracts to be let by tender to £75,000 has given the Officers greater scope to use local suppliers subject to them seeking quotations and recording value for money; and
(h) The inclusion of a statement in the strategy to the effect that the Council will use lessons learned from past experience to inform its approach to commissioning and procurement in future.
|
Cabinet Member for Corporate Services, Councillor Brian Moss |
The methodology of assessing social value and the drafting of any clauses for inclusion in the contracts are due to be considered in 2014/15 with colleagues in Policy and Legal. Proposals will be discussed with Overview & Scrutiny.
This methodology will be developed in parallel to assessment of social value and will similarly be discussed with Overview and Scrutiny.
Where there is potential for conflict we will endeavour to ensure that smaller firms are not disadvantaged by tender assessments.
The action plan has been amended to show the actions linked to the Strategic plan and the Sustainable Community Strategy; and the savings in Section 5 have been described as “verified”.
Agreed, and action plan amended.
Agreed. To be reported to a future committee meeting.
Following the introduction of further measures to encourage the use of local suppliers, the amount of spend will continued to be monitored and reported to Members on a regular basis.
Agreed, and strategy amended. |
Q2/3 2014/15
Q2/3 2014/15
Q2 2013/14
Q2 2013/14
Q2 2013/14
Q4 2014/15
Q3 2013/14
Q2 2013/14
|
David Tibbit/ Stephen Trigg |
SCRUTINY COMMITTEE RECOMMENDATION ACTION AND IMPLEMENTATION PLAN (SCRAIP)
Committee: Strategic Leadership and Corporate Services Overview and Scrutiny Committee
Meeting Date: 6 August 2013
Minute №:
Topic: Use of 2012/13 Revenue Underspend and Balance of Unused Underspend from 2011/12
SCRUTINY COMMITTEE RECOMMENDATION ACTION AND IMPLEMENTATION PLAN (SCRAIP)
Committee: Strategic Leadership and Corporate Services Overview and Scrutiny Committee
Meeting Date: 3 September 2013
Minute №: 45
Topic: QUARTER 1 PERFORMANCE REPORT 2013/14
Recommendation |
Cabinet Member |
Response
|
Timetable |
Lead Officer |
RESOLVED: (a) That the progress and out-turns of the Council’s Key Performance Indicators in quarter 1 of 2013/14, as set out in Appendix A to the report of the Head of Policy and Communications, be noted;
|
Brian Moss |
Agreed |
|
Clare Wood |
(b) That the areas where performance is strong and on track to achieve annual targets be noted;
|
Brian Moss |
Agreed |
|
Clare Wood |
(c) That the areas where performance has declined and performance requires further monitoring be noted;
|
Brian Moss |
Agreed |
|
Clare Wood |
(d) That the action plan to address the decline in the overall employment rate, attached as Appendix C to the report of the Head of Policy and Communications, be noted;
|
Brian Moss |
Agreed |
|
Clare Wood |
(e) That the action being taken to manage and reduce absence due to sickness be noted;
|
Brian Moss |
Agreed |
|
Clare Wood |
(f) That the Officers be requested to arrange for Members to have an input into the Parking Manager’s plans to mitigate the impact of the continuing decline in Park and Ride on-board transactions on income targets;
|
Brian Moss |
Agreed |
|
Clare Wood |
(g) That the following information be provided for the Committee before the next quarterly report:
(i) An update on the performance in relation to the waste and recycling indicators having regard to the launch of the new waste collection contract; and (ii) An update on the performance in relation to the housing indicators taking into account the funding allocated from the revenue underspends to schemes promoted by the Head of Housing and Community Services and the fact that some of the indicators have been rated red. |
Brian Moss |
Agreed |
|
Clare Wood |
h) That an update be provided for the Committee in two months’ time on the action being taken to resolve the difficulties experienced in recruiting suitably qualified Planning Officers to join the Development Management team, the report to include details of the administrative work associated with the role, including responding to Freedom of Information requests and complaints etc., and the time and costs involved; and
|
Brian Moss |
Agreed |
|
Clare Wood |
i) That the following information be provided for Members as specified: (i) An update for Councillor Black on the recovery rate in respect of benefits overpayments which have arisen as a result of fraud; (ii) An update for Councillor Mrs Grigg on the reasons for the increase in the average wait times for calls into the Contact Centre during the last quarter, including the impact of the new automated telephone system; and (iii) An update for Councillor Mrs Grigg on the work of the Employability and Skills Officer in facilitating employer engagement with NEETs. |
Brian Moss |
Agreed |
|
Clare Wood |
SCRUTINY COMMITTEE RECOMMENDATION ACTION AND IMPLEMENTATION PLAN (SCRAIP)
Committee: Strategic Leadership and Corporate Services Overview and Scrutiny Committee
Meeting Date: 3 September 2013
Minute №: 46
Topic: QUARTER 1 2013/2014 COMPLAINTS REPORT
Recommendation |
Cabinet Member |
Response
|
Timetable |
Lead Officer |
RESOLVED:
RESOLVED: (a) That the Council’s performance in relation to complaints be noted; |
Brian Moss |
Noted |
|
Sam Bailey |
(b) That the teams and individual Officers within the Council be congratulated on the compliments received; and
|
Brian Moss |
Compliments published in Wakey Wakey- the staff newsletter |
|
Sam Bailey |
(c) That the following information be provided for the Committee in the quarter 2 report for 2013/14: (i) An update on the action taken to improve the effectiveness of the complaints handling satisfaction surveys; and (ii) An update on the way in which complaints filtered by Members are recorded. |
Brian Moss |
Updates for these will be brought along with the q2 report |
10th December 2013 |
Sam Bailey |
SCRUTINY COMMITTEE RECOMMENDATION ACTION AND IMPLEMENTATION PLAN (SCRAIP)
Committee: Strategic Leadership and Corporate Services Overview and Scrutiny Committee
Meeting Date: 1 October 2013
Minute №: 58
Topic: Budget Strategy 2014/15 Onwards - Revenue.
Recommendation[i] |
Cabinet Member[ii] |
Response[iii]
|
Timetable[iv] |
Lead Officer[v] |
a) That there be member involvement in consultation meetings with businesses as part of the development of the budget strategy; and
|
Brian Moss |
|
|
Paul Riley |
b) That the Council considers reviewing its banking investments in three months time. |
Brian Moss |
|
|
Paul Riley |
Notes on the completion of SCRAIP
[i] Report recommendations are listed as found in the report.
[ii] Insert in this box the Cabinet Member whose portfolio the recommendation falls within.
[iii] The Officer/Cabinet Member responsible for responding to the recommendation should indicate in this box either the acceptance or rejection of the recommendation.
If the recommendation is rejected an explanation for its rejection should be provided. The ‘timetable’ and ‘lead officer’ boxes can be left blank
If the recommendation is accepted an explanation of the action to be taken to implement the recommendation should be recorded in this box. Please also complete the ‘timetable’ and ‘lead officer’ boxes.
[iv] The Officer/Cabinet Member responsible for responding to the recommendation should indicate in this box when the action in indicated in the previous box will be implemented.
[v] The Officer/Cabinet Member responsible for responding to the recommendation should indicate in this box the Officer responsible for the implementation of the action highlighted in the ‘response’ box.