Decision details

Customer Feedback Report- Quarter 4 and End of Year 2014/2015

Decision Maker: Policy and Resources Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

To note the summary of complaints, compliments and social media for quarter 4 of 2014/2015 and end of year.

1) That the Quarter 4 Customer Feedback Briefing as set out in Appendix A to the report of the Head of Policy and Communications be noted; and

2) That the 2014/15 Customer Feedback Briefing as set out in Appendix B to the report of the Head of Policy and Communications be noted.

Contact: Sam Bailey Email: sambailey@maidstone.gov.uk.

Report author: Sam Bailey

Publication date: 30/07/2015

Date of decision: 29/07/2015

Effective from: 07/08/2015

Accompanying Documents: