Issue - meetings

Communication and Engagement Strategy, Action Plan 2016-17

Meeting: 26/10/2016 - Policy and Resources Committee (Item 108)

108 Report of the Head of Policy and Communications - Communication and Engagement Strategy, Action Plan 2016-17 pdf icon PDF 70 KB

Additional documents:

Decision:

1)  That the Communication and Engagement Strategy 2016-2020, as attached at Appendix A to the report of the Head of Policy and Communications, be approved subject to the amendments suggested by Members being incorporated; and

2)  That the update on the 2015-16 Communication and Engagement Strategy Action Plan, as attached at Appendix B to the report of the Head of Policy and Communications, be noted.

Minutes:

Members considered the report of the Head of Policy and Communications in regard to the Communication and Engagement Strategy 2016-20.

The Head of Policy and Communications advised Members that the new Communications Team had put together the Strategy which set out how we all communicate and engage.

 

Members suggested some changes to the strategy which it was agreed would be incorporated, these were as follows:-

 

Page 3 – First paragraph, first sentence – should read: The effectiveness of how our vision is perceived is determined to a significant extent by the quality of our communications and engagement.

 

Page 4 – Title changed to; Vision, Mission and Values

 

Under Responsibility: The first sentence should read: We work in an environment that encourages us to take ownership for our actions.

 

Page 5 – Second paragraph, second sentence should read: We must adapt and rise to the challenge of prioritising our finite resources to support the delivery of the council’s priority outcomes.

 

Page 7 – Councillors’ Role – first sentence should read: Councillors in their role as elected representatives engage with residents, groups and business on a wide range of issues.

 

Page 11 – Second paragraph, delete all words after Council.

 

Page 16 – Under Objective – People from different backgrounds get on well together – first box – delete the words ‘such as the Mela’.

 

In response to questions raised by Members, the Head of Policy and Communications responded as follows:-

 

·  The Communication and Engagement Strategy is aimed at everyone, to highlight the responsibilities of Councillors and Employees

·  The Council’s Digital Team would be taking over the administration of the intranet pages.  Members were asked for their feedback on what information they would like to see on the pages.

·  The Strategy was prepared by the Communications Team following meetings with Members and feedback from the Residents Survey.

·  A lot of the actions would be undertaken by the Council’s own resources.

·  A Sounding Board would be set up with Member involvement. 


RESOLVED:

 

1)  That the Communication and Engagement Strategy 2016-2020, as attached at Appendix A to the report of the Head of Policy and Communications, be approved subject to the amendments suggested by Members being incorporated; and

2)  That the update on the 2015-16 Communication and Engagement Strategy Action Plan, as attached at Appendix B to the report of the Head of Policy and Communications, be noted.

 

Voting:  For:  14  Against:  0  Abstentions:  0