Preliminary tests


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1. Preliminary tests

The complaint will be assessed by the Monitoring Officer in consultation with the Independent Person against the legal jurisdiction test and, if applicable, the local assessment criteria test (both tests can be found within this section).

Legal jurisdiction criteria test

If the complaint fails one or more of the jurisdiction tests, no further action will be taken by the Monitoring Officer and the complaint will be rejected. The Complainant will be notified accordingly with reasons, within 10 working days of receipt of the complaint by the Monitoring Officer. There is no right of appeal against the Monitoring Officer’s decision.

Local assessment criteria test

If one or more of the local assessment criteria applies to the complaint, no further action will be taken by the Monitoring Officer and the complaint will be rejected. The Complainant will be notified accordingly with reasons, within 10 working days of receipt of the complaint by the Monitoring Officer. There is no right of appeal against the Monitoring Officer’s decision.