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Bus shelters and street signs


You can report problems with bus shelters and street name plates to us. Other problems on roads or pavements must be reported to Kent County Council (KCC).

Bus shelters

We are only responsible for damages to bus shelters. Any damages to bus stop poles or signs must be reported to KCC.

Street name plates

We are only responsible for the maintenance of street name plates on roads that we have adopted. We are not responsible for private roads and new developments.

Tell us about a problem

If you have seen a problem with a bus shelter or street name plate, you can tell us by using our form.

Report damage


Report a problem to KCC

KCC are responsible for the maintenance of bus stop poles and most road signs. They are also responsible for:

  • overgrown hedges and grass
  • traffic signals and road signs
  • street lights
  • potholes
  • drains

You can report a KCC problem on their website.