This privacy notice explains how we process your personal data when you interact with us and information about your rights under data protection legislation.

We reserve the right to update this privacy notice. Changes apply as soon as they are published. We recommend that you visit this page regularly to stay informed about any updates.

Page updated: 4 December 2025

Contact us

We are Maidstone Borough Council of Maidstone House, King Street, Maidstone, Kent, ME15 6JQ. We are the “data controller”. This means that we are responsible for deciding how we hold and use your personal data.

You can find us in the Information Commissioner’s register of organisations that have paid the data controller fee. Our reference number is Z4752882.

If you have any questions about this privacy notice or if you would like to exercise your rights, please contact the Data Protection Officer:

Maidstone Borough Council
Maidstone
Kent
ME15 6JQ

Phone: 01622 602000
Email: dataprotectionofficer@maidstone.gov.uk

Your rights

You have rights under data protection legislation. Full details of these rights can be found on our data protection page.

We normally have to comply when you tell us that you want to exercise your rights. There are some legal exemptions. These will be explained if an exemption applies to your request.

There is no charge for you to exercise your rights. We may refuse your request or make a reasonable charge if your request is manifestly unfounded or excessive.

Before we deal with your request, we may ask you for proof of your identity. After receiving your proof, we will process your request as soon as possible. We will respond within one calendar month in most cases.

How to complain

If you are not happy with how we are processing your personal data, you can complain to us using the contact details above. If you are still unhappy after contacting us, you can contact the relevant competent supervisory authority - the Information Commissioner’s Office (ICO). You can contact the ICO:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Phone: 0303 123 1113
Website: Visit the ICO website

Your obligations

It is important that you tell us if your personal data changes while you are using our services. This will mean that the data we hold about you is kept up to date and accurate.

Our services - Community Cookbook

Types of personal information we collect

We process the following types of personal data:

• name
• email address
• phone number

Why we have your personal data and how we get it

We use  your personal data to:

• process your recipe submission to the community cookbook

We also use cookies and other analytic technologies to give you a better experience on our website and to improve the relevance of online advertising you see. For more information, please see our cookie notice.

We may also use your personal information to contact you regarding user satisfaction surveys and to stay in touch.

Keeping your personal data

Personal data will be kept until we have processed your recipe submission. After this, your data will be deleted.

Our lawful basis

Our lawful basis to process your personal data is consent.

Sharing your personal data

Your personal data will only be shared with other organisations when necessary, and it will always be shared securely. We will only share your personal data if the law lets us, and we always aim to share as little data as necessary.

Storing your personal data

We store your personal data in the UK. We do not transfer your personal data to any other countries, including countries in the EU and EEA (European Economic Area).