Online COVID-19 Memorial
This privacy notice explains how we process your personal data when you interact with us and information about your rights under data protection legislation.
We reserve the right to update this privacy notice. Changes apply as soon as they are published. We recommend that you visit this page regularly to find out about any updates that may have been made.
Page updated: 4 March 2025
Contact us
We are Maidstone Borough Council of Maidstone House, King Street, Maidstone, Kent, ME15 6JQ. We are the “data controller”. This means that we are responsible for deciding how we hold and use your personal data.
You can find us in the Information Commissioner’s register of organisations who have paid the data controller fee. Our reference number is Z4752882.
If you have any questions about this privacy notice or if you would like to exercise your rights, please contact the Data Protection Officer:
Maidstone Borough CouncilMaidstone
Kent
ME15 6JQ
Phone: 01622 602000
Email: Data Protection Officer
Your rights
You have rights under data protection legislation. Full details of these rights can be found on our data protection page.
We normally have to comply when you tell us that you want to exercise your rights. There are some legal exemptions. These will be explained if an exemption applies to your request.
There is no charge for you to exercise your rights. We may refuse your request or make a reasonable charge if your request is manifestly unfounded or excessive.
Before we deal with your request we may ask you for proof of your identity. After receiving your proof we will process your request as soon as possible. We will respond within one calendar month in most cases.
How to complain
If you are not happy with how we are processing your personal data, you can complain to us using the contact details above. If you are still unhappy after contacting us, you can contact the relevant competent supervisory authority - the Information Commissioner’s Office (ICO). You can contact the ICO:
Information Commissioner’s OfficeWycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 0303 123 1113
Visit their website
Your obligations
It is important that you tell us if your personal data changes while you are using our services. This will mean that the data we hold about you is kept up to date and accurate.
Our services
Statement of intended use
The online memorial for COVID-19 Remembrance Day is intended for use by anyone who wants to leave a dedication or message of remembrance for a loved one, friend or acquaintance, or an uplifting message of hope, or thanks to a person or organisation who has helped them in some way during the coronavirus (COVID-19) crisis.
Types of personal information we collect
We process the following types of personal data:
- Name
Why we have your personal data and how we get it
We use your personal data to retain a record of the message left on the online memorial for COVID-19 Remembrance Day.
We also use cookies and other analytic technologies to give you a better experience on our website and to improve the relevance of online advertising you see. For more information, please see our cookie notice.
Keeping your personal data
Personal data will be kept for six years from the end of the service being provided to you. Personal data may be stored for longer periods insofar as the personal data will be processed for archiving purposes in the public interest or historical research purposes.
Our lawful basis
Our lawful basis to process your personal data is consent.
Sharing your personal data
Your personal data will be shared on the online memorial for COVID-19 Remembrance Day, and will be publicly accessible. Additionally, the council may use the online memorial for COVID-19 Remembrance Day for other connected purposes.
Storing your personal data
We store your personal data in the UK. We do not transfer your personal data to any other countries including countries in the EU and EEA (European Economic Area).