If you have a garden waste subscription, you can use our form to:

• replace a bin
• repair the yellow stripe on a bin
• replace a permit sticker
• remove a bin
• change your contact details
• change your address
• cancel your subscription

To renew your subscription, use the garden waste renewal form.

If you want to order an additional bin, use our add a garden waste bin form.

Manage your subscription

What happens next

If you asked us to:

• update your details, we will update them in our system
• send you a new permit, it will arrive by post within 10 days
• repair your bin, leave it outside your property and we will repair it within 10 days
• deliver a new or replacement bin, it will arrive within 10 days

We will not empty bins without a valid permit.

Cancellations

If you cancel your subscription, your collections will stop straight away.

We will not give you a refund if you cancel.