Help for Ukraine


If you are in need of help and support you can visit our dedicated webpage.

We are actively working with partners to provide immediate support and assistance when the first Ukrainians arrive in Maidstone to ensure that they have the support they need to settle safely into our communities.

Latest information

We have been informed by central government that the execution of home checks and DBS checks will not delay refugees getting their visas and being able to continue their journeys to safety here in Kent.

The government has created some useful FAQs as full details of the Homes for Ukraine scheme are finalised.

Kent County Council will be responsible for DBS checks. DBS checks are required of all sponsors under the Homes for Ukraine scheme, as well as enhanced DBS checks for hosts who will have Ukrainian children staying with them.

Kent County Council is also responsible for providing wraparound support for hosts and families, for the interim payment of £200 per guest for maintenance costs and for the £350 monthly 'thank you' payment. Please visit support for Ukrainian nationals on Kent County Council's website for more information.

Anyone in Kent registered under the Homes for Ukraine scheme will soon receive an email from Kent County Council with a form to fill out to arrange for DBS checks to be carried out. The form will also ask whether any support is needed around school provision, so that we can put hosts in touch with our education team.

All accommodation must be safe and suitable, these checks will be carried out by us (Maidstone Borough Council). Please visit our support page for local help on offer.

Contact us

We have set up dedicated email addresses for local charities and volunteers who wish to offer help or are seeking advice. You can email us or Kent County Council.

Kent County Council have a helpline for enquiries 0330 0412 424.

You can also contact our customer services for general enquiries: 01622 602750.

Government schemes

There are two Government Schemes for those forced to escape Ukraine.

Homes for Ukraine

The government has set up a new scheme which will allow individuals, charities, community groups and businesses in the UK to bring Ukrainians, forced to escape their homeland to safety, including those with no family ties to the UK.

Full details on the scheme and how to register your interest can be found on the government's Homes for Ukraine website.

Ukraine family scheme

The Ukraine family scheme allows family members of British nationals, UK settled persons and certain others to come to or stay in the UK.

If you are outside of the UK

Apply to the Ukraine Family Scheme

If you are in the UK

Guidance on how to apply from inside the UK will be available soon.

In the meantime, you can call the free 24/7 helpline on +44 808 164 8810 (0808 164 8810 from within the UK) for help with any questions about the scheme.

If you cannot contact UK 0808 numbers, please use +44 175 390 7510 (01753 907510 from within the UK)