The report was introduced by the Waste Manager and updates to the waste collection contract were outlined.

The introduction of electronic payments for garden waste had resulted in a significant decrease in administrative work and increased data accuracy, which led to a more reliable service. It was confirmed that the paper payment system remained available, the six complaints received regarding the electronic system having been resolved.

Revised routes had been implemented for garden waste rounds, resulting in a reduced number of missed bins and a reduction in road milage. Biffa had purchased new, larger vehicles which had improved capacity while reducing the service’s environmental impact. A nine percent increase in the number of households using the service since 2013 was highlighted.

The Committee expressed their thanks to Waste Services and Biffa staff.

RESOLVED: That the report be noted.